Log in

No account? Create an account

Previous Entry | Next Entry

Help with an artist on FA -Resolved-

***Well it turns out I got my prints today, thanks for the help guys!***
Hey guys, this is nala_91 or Mkinaifu as people know me on FA. I'm here seeking advise on some prints that I bought from a popular artist who shall remain nameless for the time being.

She had made a journal on FA about her being open for giving away three prints for $20 in December. Expected delivery to customers within the US (like myself) had an expected delivery time of two weeks.

I loved her art so I jumped on the bandwagon, sent her a few notes, and the money was sent on the December 14, 2011.

Now I will admit I had forgotten to send my address initially, so I sent her a note with my address soon after the payment was sent. This is when things started to go downhill.

She has ignored all but the first two notes I sent to her, and I have heard nothing about the prints I paid for. In spite of this, she continues to upload personal art and post journals looking for more commissions. There has been a few other customers who have asked her about their prints as well and seem to be in the same predicament as I am.

I sent her one final note three days ago that if I didn't receive any sort of update from her I would like a refund and would be posting about her here. She hasn't read or responded to that note either.

I'm at a loss as to what I should do now, and I really could use some advice.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


Feb. 2nd, 2012 11:37 pm (UTC)
Email is a very good idea!

Also, since you (OP) want a refund, you should also try to do a chargeback via your bank or credit card company if at all possible if she doesn't respond.
Feb. 3rd, 2012 02:13 pm (UTC)
I emailed her twice, and still no reply... and that was 2 weeks ago.
Feb. 3rd, 2012 10:08 pm (UTC)
Ah, I see you've gotten your prints! Did the artist contact you saying it was mailed with the rest of them or anything?
Feb. 4th, 2012 12:59 am (UTC)
No contact, but I got all the prints I requested.


A_B icon
Commissioner & Artist, Warning & Kudos Community
Artists Beware

Community Tags

Powered by LiveJournal.com