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Lost Contact: Shivra

Tried to avoid this, but I'm kinda of at a loss of what else to do. :c

WHO: Shivra on FA

WHERE: http://www.furaffinity.net/user/shivra/

WHAT: A pair of handpaws. Grey and black, pink and black paw pads. $55 total.

WHEN: Ordered/paid on April 5th and 6th 2011.

PROOF:
Proof of Order
Payment Received
Updates Note
Another Update
E-Mail about List
E-Mail Correspondence

EXPLAIN: First off, this was my first commissioning experience and I'm a little sad that it's left such a sour taste in my mouth. :( I ordered these about 9-10 months ago on April 5th. I promptly paid the full price for the paws [can't get a PP screenshot because they already cleared it out, unless you all know how to transaction proof from further back?], and was promised they'd be finished in about a month. Shortly after [maybe a week or two?] she ended up breaking her leg pretty bad. I wasn't contacted and honestly didn't know about it until a friend [who also was commissioning her] told me. I felt terrible for her and assumed that when all was well our original agreement of a month would be back in place, so I just waited.

[Edit: Forgot an e-mail correspondence while I was typing this out. I did send her an e-mail on the first of June because she had updated her FA profile with a list of her commissioners and the status of what they ordered. I wasn't on the list, so I e-mailed her about it.]

It wasn't until about 3 months later that I finally decided to contact her early in July. She told me kindly that my handpaws would be done as soon as possible and apologized for the delay. The next contact I had was later that month as I was leaving for school, in a different city, in a couple of weeks. I was wanting to check on the status of them and asked for a date or a refund. I don't know if that was too gung-ho of me but I was really stressed over school and was just wanting to get something worked out in stone. I was informed that there were two older commissions in front of mine and that mine would be finished as soon as possible, still no estimated time though. I was really trying not to be a pain, as this was my first experience commissioning anyone and wasn't sure what was acceptable.

It was around this point she switched to e-mail only contact. We were told that all business would be dealt through in e-mails and no more notes would be accepted, which I was fine with. I e-mailed her my order again [as she asked all commissioners to do, September 6th] and left it at that for a while. I trusted she'd get them done and just left it alone after that. Around November I still hadn't heard anything so I shot her another e-mail asking if I could get the paws by mid-December [a little over a month away]. Shivra told me she could do that. I was very excited to finally be getting the paws because all the pictures of her previous ones were drop dead gorgeous.

Well December 18th rolled around and I hadn't heard from her again. I sent another e-mail saying that I hadn't heard from her in a while and asking how things were going. I never heard back from her, so almost two weeks later I send another e-mail stating my concern and asked for a refund if nothing else. She's disappeared from FA with no notice quite a bit since the transaction began, but I understood she had a job and real life to worry about. Her FA hasn't been updated in a month and my e-mails have still not been answered. I'm very disappointed to have to post this because I do love her art and fursuit stuff and she has been very kind throughout. :/

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 26 comments — Leave a comment )
foxhack
Jan. 20th, 2012 11:19 pm (UTC)
can't get a PP screenshot because they already cleared it out, unless you all know how to transaction proof from further back?

You should still have an email from when you sent the payment. Search for it on your mail inbox, it should have a transaction ID code which you can search for on PayPal. Or, it may even have a link to it.

Hope that helps.
zaulankris
Jan. 20th, 2012 11:56 pm (UTC)
There's also the "View all transactions" link. At first it'll only show some of them, but from there you can target a time period using the calendar.
ryunwoofie
Jan. 20th, 2012 11:21 pm (UTC)
You can ALWAYS look up a transaction back to when you first got your paypal account. Go under History, Advanced Search, and you can enter their e-mail and all the transactions w/ their paypal e-mail will show up.

That sucks though. I hope it works out. I really loved their work but their track record seems to be going downhill. It's unfortunate.
poizenkat
Jan. 21st, 2012 03:31 am (UTC)
Yeah, I'm waiting for stuff from her as well 8/
missicee
Jan. 21st, 2012 05:28 am (UTC)
Another one still waiting on stuff...

I keep asking her if she's shipped a tail she made me and she keeps saying she's lost my address. I've sent it to her three times now. I hope it made it into the post this time although it's been three weeks since I last gave her my address again.

I sent her another email and I really hope she has good news for me this time :S
shivra
Jan. 24th, 2012 11:18 pm (UTC)
I'm shipping it tonight. Im really sorry. :(
marblestheskunk
Jan. 21st, 2012 06:32 am (UTC)
Looking at her shouts, it seems alot of people are in the same boat.

I hope she contacts you soon
kairi_koitra
Jan. 21st, 2012 09:32 pm (UTC)
I'm still waiting on two heads a set of paws and a tail. *sighs* I think I'm just giving up. htis is getting nuts.
shivra
Jan. 24th, 2012 11:17 pm (UTC)
Don't give up, I'm really trying. I'm working on everything and I don't know what to do. I'm really overwhelmed.
shukivengeance
Jan. 24th, 2012 11:20 pm (UTC)
If you're overwhelmed why are you trying to take on more commissions?
shivra
Jan. 25th, 2012 12:21 am (UTC)
I'm only taking small ones to do between commissions. I'm out of work as won't be paid TIL feb so I'm taking small ones so I can eat.
Terra Stella
Jan. 23rd, 2012 12:01 am (UTC)
Well, I don't know if you want to go through the hassle of signing up for crap, but on a site I go (Graphical chat/forum), she uses it often. You can PM her there, but she might not respond. :/
Terra Stella
Jan. 23rd, 2012 12:02 am (UTC)
Ugh sorry. Computer spazzed.

Anyway, this is the forum. She goes by Shivra on there, as well.
http://forum.wolfhome.com/index.php

Last she was on was a week ago.
drakenbyte
Jan. 24th, 2012 07:42 pm (UTC)
She just made a post on Teenycom: http://teenycom.livejournal.com/1160997.html so it shows she's active? I hope you get this resolved! Sad to see, her stuff is cute. :(
poizenkat
Jan. 24th, 2012 08:58 pm (UTC)
Thank you so much for linking that! She owes me as well and I had NO IDEA she finished my badges. Now to hope they get shipped.
sigilgoat
Jan. 24th, 2012 10:00 pm (UTC)
She posted the WIP of those last night to her twitter, so I'm assuming soon?
poizenkat
Jan. 24th, 2012 10:02 pm (UTC)
she JUST posted a journal on FA saying that she's shipping everything. I really hope she does and that I and everyone else gets our stuff soon!
by any chance did you see a pony (scootaloo or rainbow dash) somewhere in her WIPs? I cant work twitter for the life of me and i'm curious if theres a picture somewhere of the third badge XD

Edited at 2012-01-24 10:04 pm (UTC)
sigilgoat
Jan. 24th, 2012 10:12 pm (UTC)
http://twitpic.com/8b5s8v - i thiiiink that's a scootaloo sitting down, but it could be RD too c:
poizenkat
Jan. 24th, 2012 10:32 pm (UTC)
thanks XD looks like it!
sigilgoat
Jan. 24th, 2012 10:33 pm (UTC)
no prob! She's a good friend of mine, so I'm not trying to make excuses for her or anything, but she is trying slowly but surely to make things right c:
clockworkshadow
Jan. 24th, 2012 09:00 pm (UTC)
She's posted a journal on FA [personally I think she could have come here to say something], which was all well and good until the last line.

"You know who you are."

:x

I mean, I like her a lot, and I got paws about a year or so ago now [which took a while and some polite reminders to get], but that just feels kinda... :/

I understand art block and all... but truthfully, how does that apply to handpaws? And no, I'm not trying to be rude or anything, I just really don't get that.
shukivengeance
Jan. 24th, 2012 09:13 pm (UTC)
That's her journal footer not part of the entry.
clockworkshadow
Jan. 24th, 2012 10:07 pm (UTC)
oh! Thanks for pointing that out. I feel dumb now :/
shivra
Jan. 24th, 2012 11:13 pm (UTC)
Hey I'm finally unpacked fro my move and plan on working on your paws. I have one cut and sewn, the other is just cut and ready for pads/sewing. I'm really sorry about everything. I would refund you of I could right now.
tolkawolf
Jan. 25th, 2012 12:34 am (UTC)
Thank you for getting back to me. Like I said, I really do love your work. That's why I picked you over a lot of people. It just kinda sucked not hearing from you after sending several e-mails. Glad to see you back and can't wait to see the paws.
hollenheist
Jan. 25th, 2012 12:38 am (UTC)
Still waiting on two sets of paws, I got art too and it was done before furfright but not brought there and still not shipped out.

My room mate is also waiting on a doll. I'm not too concerned on my end but I know he's getting pretty fed up and ready to demand a refund.
( 26 comments — Leave a comment )

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