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Fickle and Demanding Commissioner

WHO: KawazuSlime

WHERE: http://www.furaffinity.net/user/kawazuslime/

WHAT: A digital commission of a fully inked and colored three-paneled comic.

WHEN: Dec 9, 2011

PROOF: No images beyond text, but textual content NSFW - mature fetish themed. http://img444.imageshack.us/img444/1787/commissionblurred.png

EXPLAIN: The linked screenshot in the proof section includes the entire conversation regarding the commission in chronological order from start to finish, including the unimportant parts.

Recap: I was initially approached via notes on FurAffinity from someone wanting a commission, NSFW fetish material. The conversation was taken to gmail. The commissioner kept offering to pay me extra or double and mentioned he...had another commission going, and asked me several times about doing other commissions, but continuously complained of not having enough money to pay me fully for my quoted work. I ended up doing a full-color, three-panel comic for $15 less than I originally quoted for a commission of just an uncolored sketch of a 4-paneled comic, so I feel this commissioner got a really good value for his money.

Several times throughout the commission, he expressed that he was happy with the results, but continued to ask for minute changes which, up to a point, I was happy to do. Twice after I felt we both considered the commission closed, he asked for more changes to the finished product and at one point he also asked me for free art. I was in direct email communication for two days in a row, answering his emails within minutes of his sending them (evidenced by timestamps in the screenshot).

His commission was started and fully finished within 4 days which I find to be an extremely fast turn-around time compared to how long most artists take and given the amount of changes he requested. When I went longer than 15 hours without answering one of his emails, he sent several messages to me through gmail and to FurAffinity insinuating that I was blowing him off, taking his extra $5, and behaving unprofessionally. After a few more exchanges and in less than 24 hours, the same picture had gone from "probably the best commission I've had done in years" to "I should have never commissioned you. I know now that it was a grand waste of time and money..."

My personal skills that he had been so happy with before were also called into question in a retaliatory manner. I even did an extra edit for him at the end in good faith so that we could hopefully resolve the transaction smoothly which he threw back in my face, calling me inept. I feel I went above and beyond for this person and worked with him on every detail every step of the way, but he turned out to be fickle and extremely difficult to please. His words could easily crush someone with less fortitude. I have had possibly over a hundred commissions in the last 8 or 9 years and this is the first time I have ended a commission unhappily.

UPDATE: I received a new email in my inbox over the holidays from this person: http://img684.imageshack.us/img684/5149/followup.png

I am torn about responding. I feel if I respond and tell him no, he will lash out at me again even if I am polite, and if I don't respond at all, he will still lash out for ignoring him. I really do hate to ignore people, but I currently have no intentions of replying. I am posting this update solely to ensure this log remains complete.

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 99 comments — Leave a comment )
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spiffystuff
Dec. 17th, 2011 10:10 pm (UTC)
Ok... forgive me but:

"First you call me insulting, which is deflammation to my character"

loling foreverrrrrrr!


Anyway, wow, from what I see you did the best you could, and this guy was unreasonable, fickle, and, yes, insulting. Artists beware indeed :(
sephystabbity
Dec. 17th, 2011 11:02 pm (UTC)
Hahahaha, I was JUST coming here to comment on that XD
(no subject) - creamytea - Dec. 18th, 2011 01:08 am (UTC) - Expand
(no subject) - spiffystuff - Dec. 19th, 2011 03:36 am (UTC) - Expand
(Deleted comment)
celestinaketzia
Dec. 17th, 2011 10:14 pm (UTC)
Aha, you pointed that out before I could. Yes, this person reminds me of Handehog!
(no subject) - kerstin_orion - Dec. 17th, 2011 10:20 pm (UTC) - Expand
(no subject) - celestinaketzia - Dec. 17th, 2011 10:23 pm (UTC) - Expand
(Deleted comment)
(no subject) - kerstin_orion - Dec. 17th, 2011 11:31 pm (UTC) - Expand
(no subject) - cesarin - Dec. 18th, 2011 05:01 am (UTC) - Expand
(no subject) - ladysnakebite - Dec. 18th, 2011 06:25 am (UTC) - Expand
(no subject) - venatorrooc - Dec. 18th, 2011 12:07 am (UTC) - Expand
celestinaketzia
Dec. 17th, 2011 10:13 pm (UTC)
Oh man, you handled that nightmare of a situation very well. He kind of reminds me of Handehog in the way he behaves with artists he's commissioning. Thank you so much for bringing him up. I need to block him from FA immediately.

Although I would like to bring up two things that I did see on your end:
1. Offering to color someone else's art without their permission for money. Not good and possibly against the law depending on location.
2. Not sure if it was just me, but telling him to send payment under the Personal tab. It removes all of the commissioner's protection.
kerstin_orion
Dec. 17th, 2011 10:18 pm (UTC)
I did notice those two things, also. Definitely a couple points to be aware of.

In addition to not giving the buyer any protection, asking for personal payments instead of for product/service is against PayPal's TOS and can get your account shut down if you do too much of it.
(no subject) - creamytea - Dec. 18th, 2011 01:00 am (UTC) - Expand
(no subject) - celestinaketzia - Dec. 18th, 2011 01:03 am (UTC) - Expand
(no subject) - mistresswolf - Dec. 18th, 2011 03:27 am (UTC) - Expand
(no subject) - snowhawk - Dec. 18th, 2011 01:26 am (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 01:45 am (UTC) - Expand
(no subject) - snowhawk - Dec. 18th, 2011 02:07 am (UTC) - Expand
(no subject) - kerstin_orion - Dec. 18th, 2011 02:18 am (UTC) - Expand
(no subject) - shukivengeance - Dec. 18th, 2011 02:18 am (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 02:28 am (UTC) - Expand
(no subject) - shukivengeance - Dec. 18th, 2011 02:38 am (UTC) - Expand
(no subject) - cesarin - Dec. 18th, 2011 05:03 am (UTC) - Expand
(no subject) - spiffystuff - Dec. 18th, 2011 02:30 am (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 02:39 am (UTC) - Expand
(no subject) - spiffystuff - Dec. 18th, 2011 02:46 am (UTC) - Expand
(no subject) - crssafox - Dec. 20th, 2011 02:46 pm (UTC) - Expand
(Deleted comment)
ryunwoofie
Dec. 17th, 2011 10:28 pm (UTC)
Yeah that asking for gift art is a BIG red flag for me. Especially from someone you don't personally know. I would have ended it right then and there. VERY rude.
(no subject) - spiffystuff - Dec. 17th, 2011 11:20 pm (UTC) - Expand
(no subject) - amocin - Dec. 17th, 2011 11:26 pm (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 01:02 am (UTC) - Expand
(no subject) - copper_curls - Dec. 18th, 2011 05:01 am (UTC) - Expand
(no subject) - spartanwerewolf - Dec. 19th, 2011 06:58 am (UTC) - Expand
(no subject) - cesarin - Dec. 18th, 2011 05:06 am (UTC) - Expand
(no subject) - mdetector5 - Dec. 20th, 2011 09:05 am (UTC) - Expand
ryunwoofie
Dec. 17th, 2011 10:25 pm (UTC)
Wooow that attitude came out of nowhere. :|
Beware well warranted.
kerstin_orion
Dec. 17th, 2011 10:29 pm (UTC)
That's a mighty surprising reaction to a 15-hour lag in communication. Wow.

Good going in discontinuing contact. Some people might have tried to appease an angry commissioner no matter what.
amocin
Dec. 17th, 2011 11:24 pm (UTC)
As many have said, this seems a lot like Handehog almost to the letter.

Thanks for the beware, very well deserved.

Also, as another has said, you might want to ask your commissioners to do "Services" rather then "Personal" in paypal. I choose "Services" which does not require a shipping label, asking to ship something digital is just weird and it shows that they never 'received' the product cause it was never shipped.
creamytea
Dec. 18th, 2011 01:05 am (UTC)
I haven't really delved into the different types of protection depending on the way a person pays that PayPal offers, I was only trying to avoid their fees per transaction. But this is good to know in the future, and I would be wise to observe more closely their TOS and fee schedule. Thanks for the advice on that!
(no subject) - copper_curls - Dec. 18th, 2011 05:04 am (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 05:25 am (UTC) - Expand
(no subject) - copper_curls - Dec. 18th, 2011 06:48 pm (UTC) - Expand
alex_dachshund
Dec. 17th, 2011 11:29 pm (UTC)
I've actually had a commissioner like this once, but not quite as awful as this fella. x_x Very unpleasant experience. I will definitely be blocking this guy. I'm sorry you had to go through with this.
cappucola
Dec. 17th, 2011 11:52 pm (UTC)
holy cow, that is CRAZY. Good on you for dealing with it so well though. It's a shame you had to put up with someone like that :
klash_anole
Dec. 18th, 2011 01:34 am (UTC)
BTW, this is Handehog. I did a commission for him before, and this is the same AIM.
shukivengeance
Dec. 18th, 2011 01:37 am (UTC)
Are you certain, and do you have any proof of this? I'd really appreciate it so that we can adjust the tags.
(no subject) - klash_anole - Dec. 18th, 2011 01:41 am (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 01:46 am (UTC) - Expand
(no subject) - marus_puppy - Dec. 18th, 2011 05:57 am (UTC) - Expand
(no subject) - creamytea - Dec. 18th, 2011 06:09 am (UTC) - Expand
(no subject) - marus_puppy - Dec. 18th, 2011 06:14 am (UTC) - Expand
(no subject) - shukivengeance - Dec. 18th, 2011 01:47 am (UTC) - Expand
shukivengeance
Dec. 18th, 2011 07:09 am (UTC)
Tags have been modified to reflect that this is indeed Handehog. The email matches the AIM sn freely available on Handehog's profiles and a quick googling turned up this: http://aol.me/stream/eternalelysium8

Emperor Octavarius
I shall drive Kawazu into the abyss of nameless oblivion... and it all begins with your end.
Aug 14 at 10:33PM

The email and the match with part of his new alias is too significant to ignore.
fastbreak333
Dec. 18th, 2011 02:56 pm (UTC)
So he's ban evading and still doesn't realize his behavior isn't acceptable? I think a hundred red flags just shot up simultaneously for me.
celarania
Dec. 18th, 2011 10:10 am (UTC)
Not that there're aren't enough reasons to beware of this guy, but I also find it unprofessional how he kept seeming to try to guilt you with him being unemployed (and I don't think it's been brought up yet). He chose to spend that money and he should try to burden you with that.
creamytea
Dec. 18th, 2011 12:33 pm (UTC)
Thanks, I agree. It definitely didn't work on me. It irritated me instead. He seemed to be spending a bunch of money on other commissions and talking about future commissions all while lamenting that he didn't have "enough" money. It was one of the many red flags that popped up that caused me to lose my patience toward the end.
thaily
Dec. 18th, 2011 01:01 pm (UTC)
My compliments on how you handled yourself.

Silver lining, in hindsight it'll be a hilarious story about the customer who was anal about his buttholes.
creamytea
Dec. 18th, 2011 01:11 pm (UTC)
Haha! Nice one! :-D And thanks, it wasn't easy. I was this close to sending him a picture of goatse.cx and asking if that was big enough for him.
fastbreak333
Dec. 18th, 2011 02:56 pm (UTC)
I love how he loses it when you couldn't reply in over half a day. As if he's expecting you to be on the computer 24/7. Beware acknowledged!
poizenkat
Dec. 18th, 2011 03:31 pm (UTC)
Oh god i HATE when people do that 8/ you dealt with that very well. I can never understand when people expect you to be online at all times! I mean.. some people have other things to do XD
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