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Advice: Commission Policy/ TOS

I have started picking up commissions lately, and have discovered through following this group that it may be best to set up a commission policy or TOS to fall back on in case I come across any problems. I've drawn some resources from Graphic Artist's Guild Handbook of Pricing and Ethical Guidelines but I wanted to make sure that the tone of my TOS is right. I also wanted to ensure that I included as much possible as concisely as I possibly could while still outlining everything to protect myself and my commissioners.

Here is a link to my TOS (Link goes to Google Docs)

I appreciate the time and any suggestions or recommendations you may have.
Thank you for reading!

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Comments

millislim
Nov. 30th, 2011 11:37 am (UTC)
In the note section of a paypal payment have your commissioner put their profile name from the site they commissioned you from paypal user name is NEVER their profile name usually....also have them give a quick description of the item purchased...ex: ref sheet, icon, etc. This helps when looking up previous transactions or organizing various commissions from a single customer

Who pays the paypal fees? You may want to cover that in your TOS

otherwise? very good TOS! Super organized. Concise and could easily be used as a template for people trying to write one of these!
fionacat
Nov. 30th, 2011 11:53 am (UTC)
"Who pays the paypal fees? You may want to cover that in your TOS"

This, i'd personally add, "All paypal transactions must be for goods, transacations sent as gifts can not be accepted."

For figuring the price minus fee of goods use http://ppcalc.com/ to figure out the correct amount to send.

I'd also include some rider like, "Please quote "This is the weather the Nightgale likes" at the start of any email to confirm you have read, understood and accept these terms."
millislim
Nov. 30th, 2011 02:08 pm (UTC)
+1 to the proof of TOS consent part...I had never thought of that
adzuki
Nov. 30th, 2011 04:38 pm (UTC)
Thank you for your contribution to help me with my TOS.
While I may not state anything about Paypal fees in my TOS, the link is really helpful when considering cost and setting up buttons.

Also, I will take into consideration the TOS check, though I hope to not have to add it, since I will be sure to link each potential client with the TOS to read.

Thank you again!
fenrirs_child
Nov. 30th, 2011 03:20 pm (UTC)
Who pays the paypal fees? You do. It's against paypal's TOS to charge the buyer for using paypal's services. You just have to work the cost of the fees into your pricing.
adzuki
Nov. 30th, 2011 04:10 pm (UTC)
This, definitely.

While I agree with the other changes to my TOS I have always figured the Paypal fees as part of the cost of running a business, not to mention it's against their TOS to charge a buyer for a Paypal service.
adzuki
Nov. 30th, 2011 04:39 pm (UTC)
I completely forgot that Paypal will only send you the person's given name when payment is sent.

Thank you for your help!
skittlewolf
Nov. 30th, 2011 09:02 pm (UTC)
Be careful with saying what was commissioned. While utter bullshit, people have gotten in trouble with miscommunications.

I generally just put my username from whatever site. The commissioned person should keep the information somewhere like their e-mail.

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