What should you do when a commissioner starts being rude with you?
Over my commissions career, I have had a few issues with commissions going from really nice and polite, to rude. I do commissions for a living, and I have done nothing wrong to these people, what if they spread around that I'm a horrible person? As some have done, posting callout journals over it.
What can I do in these situations?
Specific situations below the cut. Even now I'm somewhat afraid to post about specific incidents because I KNOW some of the people spread rumors and lies about the issues and these people have harassed me over it, even when I have shown all the notes as proof.
Some examples; One commissioner threw a fit because he and his GF had purchased images, and half way through, I got a note wanting a few changes. After I finished them, the BF who they were for went insane and started ranting all over my page how they were incorrect and that wasn't what they had ordered and so on. Turns out they had split up and he was taking his anger out on me.
BUT, he had posted a callout journal and I had people harass me over it.
A more recent one was over an icon, where I was offering two version, one for the base price, which was 100x100, animated, and not shaded. And one for a donation amount, which was larger and shaded. I had directed the types, normal, and donation, to the two different sample, stating; the larger ones were the donation sample. I did not list the differences at all. Just the two images.
One of my commissioners noted me after completing their, asking me to add in the shading. I told them it was the larger ones only. They continued to be rude, stating that I was a liar and I was scamming people. And that they had wanted a refund and all that stuff. But, they had not paid attention to the sample.