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Elliekin (ETA resolved)

Who: Elliekin
Where: http://elliekin.deviantart.com/
What: a digital commission that cost £15
When: November 22, 2010 and ongoing
Proof: I don’t have the screencap of the PayPal receipt, but I do have some of the pms and one attempted email

http://i56.tinypic.com/2qkues2.png - the commission agreement
http://oi52.tinypic.com/2yo1xk0.jpg - this is the last I’ve heard from her
http://oi54.tinypic.com/2v33gyb.jpg - since then, I asked how she's doing, but it's read and ignored
http://oi52.tinypic.com/2nqqr6d.jpg - another message ignored
http://oi53.tinypic.com/icmnok.jpg - this message is left unread for a while
http://i52.tinypic.com/2dk06es.png - my message to her on LJ. No dice
http://i43.tinypic.com/kdrbxe.png - I tried emailing her, but even that was ignored (edited to blur out her email address)

Explain: I came to Elliekin for a £15 commission on November 22, 2010 and paid her for it. I’ve been a repeat customer to her in the past and I usually never have problems doing business with her until this year. I sent her a friendly reminder about me not getting my final product and that I want a refund. She’s having some medical issues and is starting an unpaid apprenticeship at the end of June (but it’s already past June now, and I hadn’t heard from her since I received a pm from her, and yet she’s somewhat active and posted a few pics in her gallery recently)

I’ve tried pming her to see what’s up. Nothing. She just flat-out ignored me. I’ve sent her another pm, saying that it’s rude and unprofessional to ignore pms asking for commission refunds and that I’m worried about getting screwed over, but she never read it. I’ve tried contacting her through LJ and email, but still no answer. Something tells me she’s now very difficult to contact these days

Even though she's got some nice art at good prices, I would advise anyone not to commission her (unless if they don’t mind waiting a long time with no commissioned art or refund)

ETA: she commented on this post, saying that she hasn't respond due to a huge vital deadline her company's having recently and she only be logged in to her work email and hasn't been on DA much. I'll consider this issue resolve

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Comments

( 12 comments — Leave a comment )
frazzled_niya
Oct. 27th, 2011 04:34 am (UTC)
well she's posted on twitter, so she is around....
latiro
Oct. 27th, 2011 05:51 am (UTC)
I'll try adding her and contact her there
michikip
Oct. 27th, 2011 04:28 pm (UTC)
I hate to go off topic but where did you get that icon?
I've seen them around but I can't find who's been doing them.
latiro
Oct. 27th, 2011 05:10 pm (UTC)
PrinnyEX from FA did it
cazrolime
Oct. 28th, 2011 11:21 pm (UTC)
...Oh hell. I'm sorry, man.

I found the two emails from you -- the screenshotted one and the one linking to this post -- this morning. And I've looked and found the PMs. (I don't know why you thought I'd already read them?) I saw you'd added me on Twitter like you said in the comments here, but I haven't had any contact from you on there. (If you tried to tweet me, you can't tweet people from protected accounts unless they're following you.)

Sorry for the wait and the lack of communication. Truth is, I haven't been ignoring you, I just haven't seen your messages. This month my company's been working towards a massive, vital deadline that just got met yesterday, so I've only been logged into my work email, and checking messages on deviantart has been shoved way down my list of priorities. I admit I'd forgotten about this commission amongst a lot of work and general upheaval (new job, moving house etc).

The offer to finish the picture is still open, if you ever change your mind and want me to. (I uploaded a picture to dA a little while ago, so you can see I can make a bit of time to draw.) Otherwise I'll put together the £15. Like I said before, I don't have that kind of money lying around, but it's rightfully yours so I'll find it.

Sorry again. And in response to your PM, the new meds are working pretty well, thanks.

And I'll take a lesson from this too. I've never specified before, but now I'll ask people not to pay me for art until I've given it to them, because if I can fail to deliver once I might fail to deliver twice and I don't want this to happen again. :\

Also -- I understand putting my dA and LJ usernames on here, but could you please blur out my personal email address?
kerstin_orion
Oct. 28th, 2011 11:40 pm (UTC)
Mod Note
As requested, please block out the personal email address.
latiro
Oct. 29th, 2011 05:54 pm (UTC)
Re: Mod Note
I understand -blurring out-
kerstin_orion
Oct. 29th, 2011 05:59 pm (UTC)
Re: Mod Note
Thanks! :)
latiro
Oct. 29th, 2011 06:01 pm (UTC)
that makes sense why you hadn't responded in a while. You can finish the pic if you want to, but just be sure to email it to me as I'd like private (speaking of emails, I've blurred out your email address as requested). I do feel bad about making A_B posts about some great artists sometimes, as it makes me sound a little mean

anyways, to A_B mods, I'd like this post to be resolved
kerstin_orion
Oct. 29th, 2011 06:03 pm (UTC)
Done! Glad you're back in contact!
frazzled_niya
Oct. 31st, 2011 01:01 am (UTC)
I'd say half payment for starting and the rest when you are finished is a better idea so you don't get scammed out of doing art for free...Since there are some people out there who will do this.
cazrolime
Nov. 2nd, 2011 07:30 pm (UTC)
Thanks. I haven't taken commissions for a while, but if/when I start again I'll take that advice.
( 12 comments — Leave a comment )

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