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Accident and delayed commission?

Hello, back in March I commissioned a partial costume off of someone.

This was to cost $300 and was paid in full. I saw two pictures of the work in progress in late march/early april.

3 months later without contact I get an email from her family saying she has been in a car accident and was in a coma/recovery for a total of 3 months. She then personally emails me, apologizes, and promises to continue work on the costume ASAP. This is fine with me, as obviously health>commissions and that only makes sense!

That was late June and now almost 4 months later I have not heard another word.

I have the full name of one of her family members and the state (US) she is in, allowing for (possible) phone contact. She has not personally given me a phone number so I feel creepy, but the internet gave me this information.

What do I do? I have tried contacting her through facebook and email.


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( 37 comments — Leave a comment )
Oct. 16th, 2011 03:43 am (UTC)
Personally, I'd call her phone number. You paid $300, that's money out of your pocket.
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(no subject) - connorgoodwolf - Oct. 16th, 2011 04:03 am (UTC) - Expand
(no subject) - ljmydayaway - Oct. 16th, 2011 04:21 am (UTC) - Expand
(no subject) - connorgoodwolf - Oct. 16th, 2011 04:24 am (UTC) - Expand
(no subject) - kayla_la - Oct. 16th, 2011 04:27 am (UTC) - Expand
(no subject) - skirtandzy - Oct. 16th, 2011 04:31 am (UTC) - Expand
Oct. 16th, 2011 04:35 am (UTC)
I disagree entirely - No. Do not call this number. They did not personally give you this contact, and the family member may not have any information on this transaction.
Oct. 16th, 2011 03:57 am (UTC)
Ooh, this is sticky. I find it weird that a family member would contact you out of the blue, unless she asked them to. Personally, if I was in some sort of situation where I would be offline for a long while, I would ask someone I knew in the fandom to send out a message.

I don't think it's a good idea to call this number. The person on the other end may not be the person you're looking for, and I think they would be weirded out getting a call from a random person on the internet.

If anything, I would mention their name as a lost contact to see if anyone knows more info.
Oct. 16th, 2011 04:17 am (UTC)
This is what I would do. Feels a little too soon to be calling a number where you may or may not actually be able to get in touch with her... Yeah, it's kind of sticky. I would ask around and see if maybe she fell ill again?
(no subject) - celestinaketzia - Oct. 16th, 2011 04:40 am (UTC) - Expand
Oct. 16th, 2011 04:32 am (UTC)
This is some wonderful advice.

(I may actually use this advice myself)
Oct. 16th, 2011 04:35 am (UTC)
Agreeing with this. I would NOT call that number you found. I know from personal experience that when random people start calling you thanks to information they found on the internet (which you probably didn't want there in the first place) it can be very annoying.
Oct. 16th, 2011 04:39 am (UTC)
Now I might have a friend or my sister contact commissioners in the case of real life emergency just because a fandom friend might not know what's going on.

I don't think it's a good idea to call the number either, just because someone who has been really beaten up in an accident might not be in the best shape to go on the computer that much. What I would advise doing is asking her if there's an easier way to contact her. The missing contact post might not be a bad idea either.
(no subject) - celestinaketzia - Oct. 16th, 2011 04:45 am (UTC) - Expand
Oct. 16th, 2011 04:50 am (UTC)
Oh man. I had this happen to me once. A commissioner randomly called me one day (thank God they were chill) but it was extremely awkward and highly uncomfortable. The worse part is that I never gave out my number on the internet, so this person found out my number for God knows how. The person spoke to my mother first and used my SCREEN NAME 'Koisnake' and it was very weird.

Case in point, I agree. Imagine if YOU were the person being called upon, like what happened to me. Yes, the situation was solved and is now history, but it still sends chivers down my spine.
(no subject) - celestinaketzia - Oct. 16th, 2011 04:56 am (UTC) - Expand
(no subject) - koisnake - Oct. 16th, 2011 05:01 am (UTC) - Expand
(no subject) - neolucky - Oct. 16th, 2011 05:13 am (UTC) - Expand
(no subject) - celestinaketzia - Oct. 16th, 2011 05:28 am (UTC) - Expand
(no subject) - mactonight - Oct. 16th, 2011 09:27 pm (UTC) - Expand
(no subject) - laurenashleyart - Oct. 18th, 2011 04:29 pm (UTC) - Expand
Oct. 16th, 2011 04:45 am (UTC)
Man I hate these situations. It always screams "scam" to me though maybe sooner or later (maybe right here) it will be for real and I'll look like a butt.

What about these family members who emailed you? No luck getting a response from them?
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(no subject) - celestinaketzia - Oct. 16th, 2011 02:00 pm (UTC) - Expand
(no subject) - spiffystuff - Oct. 16th, 2011 02:57 pm (UTC) - Expand
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(no subject) - spiffystuff - Oct. 16th, 2011 04:43 pm (UTC) - Expand
(no subject) - shukivengeance - Oct. 16th, 2011 04:57 pm (UTC) - Expand
(no subject) - spiffystuff - Oct. 16th, 2011 04:58 pm (UTC) - Expand
(no subject) - shukivengeance - Oct. 16th, 2011 04:59 pm (UTC) - Expand
(no subject) - celestinaketzia - Oct. 16th, 2011 04:55 pm (UTC) - Expand
(no subject) - poizenkat - Oct. 19th, 2011 10:29 pm (UTC) - Expand
(no subject) - spiffystuff - Oct. 21st, 2011 06:13 pm (UTC) - Expand
(no subject) - poizenkat - Oct. 21st, 2011 06:14 pm (UTC) - Expand
Oct. 16th, 2011 01:17 pm (UTC)
A coma can sometimes mean brain trauma, specially with vehicle accidents, which means that even if the artist wakes up, they need rehab and their motor skills are just simply not there, sometimes they just never come back.

A coworker was involved in a motorcycle accident and was in a coma for more than a month; now, he walks wobbly, has slurred speech and his hand dexterity is just not there.

I hate to say this, but while its mega-creepy to call the commissioner directly... if the commissioner, despite best intentions, is physically unable to complete the paid work, then you should indeed ask for the money back, of course, the risk would be that you could be seen as an evil person for taking money back from a incapacitated person, if that really is the case.

G'luck with that this, this one is really a sticky one.

Oct. 16th, 2011 02:19 pm (UTC)
It says that the artist did already wake up and was working on the fursuit again.
(no subject) - zackfig - Oct. 16th, 2011 02:20 pm (UTC) - Expand
(no subject) - skirtandzy - Oct. 16th, 2011 10:33 pm (UTC) - Expand
Oct. 16th, 2011 05:49 pm (UTC)
Also, Family Member Number might not be right
There are three people in my neighborhood who share the same name. One of them apparently is buried in debt, so the creditors and collection agencies call everyone in the city with that person's name. The debtor was born in 1955. The man with the same name at my house was born in 1922 (and passed away in 2009). The two men are otherwise unrelated, but we continue getting the debtor's creditors on the phone, which is three kinds of annoying.
( 37 comments — Leave a comment )


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