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Ship before payment? Advice needed!

Hello everyone! Hope I'm doing this right, being my first post here and all, but I'm stuck and I need some advice-

I sold a fursuit to a friendly buyer, and they've been making relatively steady payments, and we have had excellent communication.

Here's where stuff gets tricky though- the buyer is going in on the purchase with a friend, and the friend isn't putting forth his part. The remaining payer has asked if I would ship him the suit on his good word that he will make the last payment himself. He wants to make sure his mate gets it in time, and edited, for FurFright

they've been paying via snail mail checks, and sofar they've all cleared without a hitch.

So, what do you guys think? Should I ship the suit or hold on to it until it's all paid?

Thanks for your time!

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Comments

( 35 comments — Leave a comment )
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oceandezignz
Sep. 26th, 2011 04:29 pm (UTC)
I'd hold off. This is just me and seeing the various posts here or on journals on FA where the artist has sent items in good faith, but the good faith was never reciprocated on the end of the buyer.

They may have wanted it for that particular con, if that was the case, they should have made larger payments, or gotten said-friend off their behind to pay their share of this suit.
eveshka
Sep. 26th, 2011 04:31 pm (UTC)
Hold. The buyer may be friendly, but in the end, you are a business and friendly doesn't pay bills.

He wants it in time, he'll figure it out.
komickrazi
Sep. 26th, 2011 04:36 pm (UTC)
Echoing what everyone else here has said:

Don't send it till you get paid in full... it's far too easy for them to fall of the face of the earth once they get what they want (no matter how nice they seem online). In the end, it's just business.

They knew when they wanted the suit, and surely you have communicated this to them. It is their responsibility to pay you on time to get the suit when they have requested.
spiffystuff
Sep. 26th, 2011 04:37 pm (UTC)
My advice? No, don't ship until payment in full.

I say that, but if I were in the situation, what would I do? I suppose I might if I could see evidence that they are trustworthy, such as references from other sellers, and if losing the money in a worst-case-scenario wouldn't cause tremendous problems.

But overall it's a big risk for you for little potential gain. If you choose not to ship, they can always wear the suit at next year's FF.
aggro_badger
Sep. 26th, 2011 04:45 pm (UTC)
Generally I would hold off, echoing above comments.
I guess the deciding factor for me would be how much was owed, and if I could stand to be out that much if the customer turns around and decides not to pay me. If it is a small portion of the overall price I might chance it to be nice,knowing I'm not out that much and whatever.
(no subject) - fenris_lorsrai - Sep. 26th, 2011 05:01 pm (UTC) - Expand
glacidea
Sep. 26th, 2011 05:19 pm (UTC)
this. This is what I'd do.
(no subject) - monalisa_od - Sep. 26th, 2011 06:15 pm (UTC) - Expand
celarania
Sep. 26th, 2011 05:12 pm (UTC)
This may be a dumb question, but could you ship it in parts?

I'm not familiar with it at all, but maybe ship the body to be fitted, have them ship that back, then send the head and hands off to them to wear at the con, then have them ship those parts back after for any alterations.

Personally, it's your judgement call. How much do you trust this buyer and how much would you be out? If it's just the price of refitting (or close to it), why not? If they keep it and don't send you back the cash, you're not out anything.
celarania
Sep. 26th, 2011 05:13 pm (UTC)
Or is someone else doing the editing? I'm quite confused.
tervicz_renard
Sep. 26th, 2011 05:17 pm (UTC)
Can't you send it "Cash on Delivery"? That way the buyer could pay it cash when it arrives. If not, he won't get it.
marus_puppy
Sep. 26th, 2011 08:51 pm (UTC)
That would probably put it on the guy who's already paid his share, so that'd be unfair. Plus there's a lot of issues with CoD...
glacidea
Sep. 26th, 2011 05:20 pm (UTC)
Since they've been reliable and it is a need for a time frame, it would be okay to ship, I think. I echo what someone said above about the check.
claytronic
Sep. 26th, 2011 05:29 pm (UTC)
Like someone said up there... friendly doesn't pay bills. Just because someone is nice and up-front about paying, doesn't mean you should let your guard down and ship out items that aren't fully paid for.

Say you had a... laptop
Someone is buying it off you, You want $400 for it total and they pay you $25 every so often. Their payments get to about $150... would you ship it because they've been good with their payments?
... lol

Besides, "my friend isnt paying :(" could be an excuse for "I'm broke as fuck"
(no subject) - claytronic - Sep. 26th, 2011 05:31 pm (UTC) - Expand
(no subject) - glacidea - Sep. 26th, 2011 05:56 pm (UTC) - Expand
(no subject) - claytronic - Sep. 26th, 2011 05:57 pm (UTC) - Expand
(no subject) - glacidea - Sep. 26th, 2011 06:06 pm (UTC) - Expand
(no subject) - glacidea - Sep. 26th, 2011 06:01 pm (UTC) - Expand
claytronic
Sep. 26th, 2011 05:25 pm (UTC)
No. do not ship it.
Hold off until you get all the $$ and save yourself the trouble.
If the friend isn't putting his payments in, that's not your fault, that's his. If he wants this fursuit for FurFright, he needs to kick his friend in the ass to start paying
banrai
Sep. 26th, 2011 05:39 pm (UTC)
If you ship, you're leaving yourself open to be ripped off, either unintentional or otherwise. Things 'come up' and 9 times of 10 'owed' money gets pushed to the back of the list of important things to pay.

No matter how good the person's name might be, hold the items until full payment is received. If the partner wants it immediately, you should tell them that they're free to cover the unpaid cost and have their friend/other partner in the transaction just repay them.
meguroco
Sep. 26th, 2011 06:47 pm (UTC)
I would never, ever ship anything until I receive payment.
kalika_tybera
Sep. 26th, 2011 06:49 pm (UTC)
Same as everyone pretty much said, don't ship until full payment is in.
No matter how reliable they may seem, any number of things could come up and it's just better to cover your bases first. It's not your fault if you don't get it to them in time for the con if they haven't paid in full.
shukivengeance
Sep. 26th, 2011 07:13 pm (UTC)
This is a difficult situation, and while it's a great sign that everything has been working out with the buyer, the fact that there's a non-paying partner in this transaction throws up a huge red flag. I wouldn't be surprised if there was friction between the buyer and his friend over this (which has the potential for drama regarding the final payment, despite the person claiming *now* that they're happy to cover it) and to ship it before you at least have proof that the final payment is on its way would be an unnecessary risk IMO.
anjel_kitty
Sep. 26th, 2011 09:32 pm (UTC)
No. Don't send anything like the suit till full payment. Let your customer know that the other person responsible hasn't fulfilled their part of the bargain, and you can't release the suit until the full amount is paid. Unless you can be sure to absolutely trust someone I would not chance it. Hopefully the customer will understand and agree to send the rest of the money when it is available.
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