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Tired of being blown off by an artist.

EDIT:
Issue resolved. Thank you everyone for the advice, my friend FINALLY heard back from Abby and my refund is currently being cleared through paypal.


First off, apologies if this formats incorrectly, for some odd reason LJ's posting looks all weird and it's been years since I actually made a post.

----

For my friend’s birthday (March 3’rd) I told her I would pay for a $30 commission from an artist of her choice. I’ve never really commissioned anyone before, so I just stepped back and let my friend work out all of the details and I forked up the cash when prompted.

She has been waiting close to 6 months and no sign of the sketches, and on top of that the artist seems to be avoiding any and all attempts at communication.


My friend was the one who did most of the communicating (but since I’m the one who actually paid for the commission and am out the money I decided to be the one to post here), and they used to keep in contact through various websites, so I do apologize if it gets jumpy.



WHO:
tumblr: neversayneverland
y!g: blackcoffee
dA: pukio
LJ: prosodi

My friend referred to her as Abby, so for the sake of simplicity that’s what I shall do.

WHERE:
http://neversayneverland.tumblr.com/
http://yaoi.y-gallery.net/user/blackcoffee/
http://prosodi.livejournal.com/

y!g is apparently where she does most of her business.

WHAT:
Three coloured digital sketches.

WHEN:
March 3’rd 2011- My friend’s birthday. I told her I would pay for a $30 commission of any artist she wanted.

March 5’th 2011- My friend communicated with the artist, and they accepted the commission. I sent out the money to the artist via paypal. I’d asked that they let me know when/if the money went through, since I’m always worried I’ll email it to the wrong person or paypal just won’t send it over properly.

A few weeks had gone by and I never heard from Abby about the money, so I asked my friend if all was well. My friend did not even know if Abby received the payment and shot her a message on tumblr.

April 4’th- Abby responded saying that yes she did get the money and that she would work on my friend’s commissions that weekend.

May 4’th- Once again my friend was able to get a hold of Abby and asked how things were going. They had stated that school was practically slaying them, but that they would be able to work on them that Saturday.

May 14’th- My friend sent an AIM message to Abby saying that Saturday had come and gone. The artist logged out an hour later without saying a word to her.

May 29’th- My friend emailed her and this was the first time she mentioned a refund. No response.

June- More time passed.
My friend tried to get in touch with Abby a few times on a few different websites. She noticed that Abby would post things occasionally on tumblr/lj/chats. Eventually my friend broke down and asked the artist’s roommate if Abby was alright and to pass a message along saying that she’d been trying to get in touch with Abby for awhile now. The roommate said she would tell Abby.

July 3’rd- When that last live journal message went unanswered I wrote up an email and sent it to the only form of communication I had with the artist, the email they gave me to send their payment to. I stated that if they did not email me back from them by July 15’th 2011 I would write up a post for artist_beware.

July 15’th- I did not receive a response. I got bogged down with work and was unable to log into AIM (however I check my email religiously) and double check to see if my friend heard from her, I decided to hold off on posting to artist_beware to ensure that no mistakes were made.

July 30’th- I finally logged back into AIM and started collecting material for this post. My friend wanted to try one last time to get a hold of Abby, with a new deadline of Monday August 1’st, 2011.

August 2- I finally sent in this report to artist_beware.

PROOF:

Artist accepted commission. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof1.jpg
Artist said they received payment. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof2.jpg
Paypal statement showing money had been sent/received. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof3.jpg
Artist’s missed deadline. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof4.jpg
Artist ignores my friend/their client. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof5.jpg
Requesting refund. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof6.jpg
Trying other methods of getting a hold of her. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof7.jpg
Asking roommate to let the artist know she is missed. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof8.jpg
Formal request of a refund from the person who actually sent the money. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof9.jpg
Final warning before posting here. http://img.photobucket.com/albums/v156/kinabaki/Commission%20Issues%20for%20artist_beware/commissionproof10.jpg

Here is a lj post made by my friend, pretty much saying her thoughts on the matter. It was originally private but I asked that she make it public for the sake of this post.
http://robotlizards.livejournal.com/120661.html

And here is the artist’s lj, showing that she’s spent time online since she’d started ignoring my friend.
http://prosodi.livejournal.com/



EXPLAIN:
I’m not trying to be a villain here. I realize that when you play the game of life that stuff comes up, especially when you’re in school. I’m in art school myself and I know how sometimes you’ve got to put outside projects aside so that you can get your pressing assignments done.

However, I feel that ignoring emails, pms, tells, and all other what have you’s for as long as she has is just rude. This is where my discontent mainly lays.



If anyone has any suggestions of how to handle situations like this, I’d love to hear it.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 16 comments — Leave a comment )
latiro
Aug. 2nd, 2011 10:49 pm (UTC)
the LJ cut seems to be broken. Try putting in <> instead of ‹› the next time you make LJ cuts
latiro
Aug. 2nd, 2011 11:02 pm (UTC)
also I'm very sorry to hear that you and your friend have to get screwed over. I hate it when the artist ignores pms, emails, etc. when the client wants commission updates or refund. It's absolutely rude and unprofessional
greenflavordink
Aug. 2nd, 2011 11:38 pm (UTC)
Ah, thank you! Got it fixed. c:

I try to be fairly laid back about commissions and doing extensions but it's hard to be laid back when someone's not getting back to your attempts at communication.
notorious_hunty
Aug. 2nd, 2011 11:42 pm (UTC)
That's terrible. It's one thing to be busy and shit happens, but this is just full-blown scamming. It only take a minute or less to just say, "Hey, sorry about the wait, things came up". Nothing annoys me like artists ignoring the hell out of their customers.
lilclaudy
Aug. 3rd, 2011 12:05 am (UTC)
When my wrist hurt, I took awhile, but I kept updating my costumers everytime I thought was needed and at one point even offered a free sketch... so... yeah, dunno what this artist's problem is...
greenflavordink
Aug. 6th, 2011 01:07 am (UTC)
That was one of our first concerns. "Is she ok?"

Dunno what kept her from getting back to us, but everything's taken care of now. C:
whereisourcrown
Aug. 3rd, 2011 12:10 am (UTC)
The yG mods are usually very awesome people. I highly recommend having you or your friend approach lyiint with this information. In the past, mods have stepped in when an artist is scamming people out of money and told them to either refund, provide the art, or face a permanent account ban. Not sure how active the artist is on that site, but it might be worth a shot.
marus_puppy
Aug. 3rd, 2011 04:49 am (UTC)
I agree. Contact the admins of the sites she's on and they might ban her for this. It won't get your money back, unfortunately, but you could at least stop this from happening to anyone else.
robotlizards
Aug. 5th, 2011 03:54 am (UTC)
Done! They said that if she doesn't give me the art or refund Green by Monday she will be banned from y!g until she follows through.
greenflavordink
Aug. 6th, 2011 01:07 am (UTC)
My friend took your advice and sure enough that got the ball rolling. C: Thank you!
snowyedges
Aug. 3rd, 2011 12:34 am (UTC)
I knew that name sounded familiar.
She roleplays on a forum I used to frequent and is really close friends with another friend of mine. She always seemed pretty sweet, though I never talked to her personally, so it's kind of a shame to see this happen.
I hope she gets back in contact with you or your friend asap and sorts things out. I can't stand it when artists ignore their customers, it's pretty ridiculous and rude no matter what their situation is.
greenflavordink
Aug. 6th, 2011 01:09 am (UTC)
That's what made it all so odd, my friend had commissioned her in the past and was always super happy with how everything turned out.

Ah well, it is all taken care of now. c:
stormslegacy
Aug. 3rd, 2011 01:35 pm (UTC)
Yea...there's no excuse for not having *SOME* communication. That's just odd really. Hope you get your money back or your art.
robotlizards
Aug. 5th, 2011 06:02 pm (UTC)
Abby has finally got in contact with me and refunded Green, so this can be marked as resolved!
kerstin_orion
Aug. 5th, 2011 11:56 pm (UTC)
Could you please ask Green to add that to the post (don't delete stuff, just add an edit)? Once that is done, I can mark it as resolved. :)
greenflavordink
Aug. 6th, 2011 01:10 am (UTC)
:D Done!
( 16 comments — Leave a comment )

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