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Bware of stellary/Spaceinvaders!

 I TOLD MYSELF THAT I WOULDNT NEED TO DO THIS BUT I CANT LET THIS GO ON.

DO NOT Commission http://www.furaffinity.net/user/stellary OR the collab account http://www.furaffinity.net/user/spaceinvaders!!

Stellary is RUDE and UNFAIR in the way she accepts and produces commissions.

What i witnessed when i attempted to commission her through spaceinvaders. (please read the dates!

1. as soon as i gained interest (over a month ago) i got this: http://i52.tinypic.com/m90ymd.png
so i thought, fair enough they want to be payed right away and paid up. (since they were coming out twice a week at this point i figured id get mine within 1-2 weeks as there wasnt many before me in the que)

2. i sent a note to stellary's account to inform her i noted her on spaceinvaders as the note had not been read in a few days and i wanted to contact her before she started. i asked if it was okay to get a sketch WIP before she continued. her responce: http://i56.tinypic.com/wgq7oj.png which was a tad snappy but i left it be.

3. since then i hadnt seen a sketch WIP even though she claimed to have sketched MOST of them out here: http://www.furaffinity.net/journal/2477103/ (which was posted a month ago)

4. LAST WEEK after reading this (after it was posted on her page recently): http://artists-beware.livejournal.com/441258.html in an attempt to just see what was happening with my commission (with no intent to rush because i understand people get busy) i kindly asked for an update.( http://i51.tinypic.com/j93ss2.png ) Alex (stellarys partner) then responded very rudely to me: http://i51.tinypic.com/2aj409c.png

5. i decided enough is enough! so i asked nicely for a refund. in which alex agreed to do. i then got THIS from stellary: http://i54.tinypic.com/o86l5k.png

6. i no longer responded and received a refund shortly after.

Stellary on artists beware before: http://artists-beware.livejournal.com/441258.html <-- someone experianced another problem with her.

id also like to mention within this time space until earlier today stellary has completed:

1 Trade
3 Requests
3 Personal Art Peices
1 Commission

AND tried to take on MORE commissions: http://www.furaffinity.net/journal/2550809/
http://www.furaffinity.net/view/6165025
She is also trying to take donations: http://www.furaffinity.net/journal/2556699/

If you agree that all this should NOT be happening to commissioners PLEASE spread the word!


EDIT: Alex Has Apologized for the rude comment she personally sent me which is of-corse accepted.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 125 comments — Leave a comment )
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lilclaudy
Jul. 26th, 2011 05:41 pm (UTC)
I had seen the other beware but not the part where she tells people to " go die ". D:
Also this is kinda sad, her friend looked cool when we talked on someone's stream. :[
I am all for letting artists take their time but you didn't really seem to be bothering them all that much, just asking, they could just answer.
Hell, when I take a month on a commission I ask for forgiveness and give them an update.
Scary artist is scary, also needs to learn some business etiquette...
snowhawk
Jul. 26th, 2011 05:46 pm (UTC)
Woah. I would have changed my mind as soon as she said to send payment as "Personal -> Payment Owed."

Asking for personal payments removes holds on the funds, if the account is flagged as a "risk" and means the seller isn't charged for the fees they should incur for using the service. Sending a personal payment removes protections for buyers (shady), and sending it as such is against PayPal ToU, as sellers are responsible for their own fees (not buyers).

I'd report her to PayPal for that, with that screenshot. :/

Both her and her partner seem very unprofessional, as I noticed in the other post (additionally, her use of colored text is very hard on the eyes). Thank you for the further warning, and glad you did get your refund.
venatorrooc
Jul. 26th, 2011 06:29 pm (UTC)
Yeah, this is just so bad. Red flags indeed, I definitely wouldn't have gone through with it knowing that.

Didn't she claim to have problems with paypal before though..?
(no subject) - snowhawk - Jul. 26th, 2011 06:39 pm (UTC) - Expand
(no subject) - skiota - Jul. 27th, 2011 04:02 am (UTC) - Expand
(no subject) - venatorrooc - Jul. 27th, 2011 07:22 pm (UTC) - Expand
(no subject) - aerospiritual - Jul. 26th, 2011 11:43 pm (UTC) - Expand
ryunwoofie
Jul. 26th, 2011 05:49 pm (UTC)
Not surprised one bit her attitude hasn't changed. Also her recent journal once again showing her true colors.

"Taking down my donations because apparently seeing my girlfriend isn't as important as work. =n=
Thanks."
ryunwoofie
Jul. 26th, 2011 05:53 pm (UTC)
I don't really know how one could spread the 'word' w/o being accused of 'defaming' an artist on FA.
thornwolf
Jul. 26th, 2011 05:59 pm (UTC)
Should be noted she takes commissions under another name as well, Poltergeist.
She just updated recently.

http://www.furaffinity.net/user/poltergeist
yoka_neko
Jul. 26th, 2011 06:12 pm (UTC)
Blimey, she has so many different accounts o.O
(no subject) - yoka_neko - Jul. 26th, 2011 06:12 pm (UTC) - Expand
(no subject) - shukivengeance - Jul. 26th, 2011 09:44 pm (UTC) - Expand
(no subject) - cesarin - Jul. 26th, 2011 09:56 pm (UTC) - Expand
(no subject) - justblieve - Jul. 27th, 2011 03:59 am (UTC) - Expand
(no subject) - cesarin - Jul. 27th, 2011 04:37 am (UTC) - Expand
(no subject) - aerospiritual - Jul. 27th, 2011 04:48 pm (UTC) - Expand
(no subject) - cesarin - Jul. 27th, 2011 04:59 pm (UTC) - Expand
(no subject) - marus_puppy - Jul. 30th, 2011 02:35 am (UTC) - Expand
(no subject) - cesarin - Jul. 30th, 2011 03:03 am (UTC) - Expand
(no subject) - marus_puppy - Jul. 30th, 2011 03:38 am (UTC) - Expand
(no subject) - puritikoneko - Aug. 3rd, 2011 08:01 pm (UTC) - Expand
mrst4nkr
Jul. 26th, 2011 06:14 pm (UTC)
While I don't think there is anything wrong with you being told not to bother their personal account with commission-account related questions (it's easier for some people to keep it separate), I do think that it should be checked more often than once a week. With two owners, it should be checked far more than that, IMHO.

Long story short: her business manners are nothing short of nasty. Alex gave you an unnecessarily detailed reply about her life. There was too much attitude from their side.

I've purchased from Stellary before under a different user account. Her attitude has not improved, it seems.

I'm glad they refunded you. I just wish they didn't act so harassed when you just want to know what's up. (they do kind of have people's money.)
snowhawk
Jul. 26th, 2011 06:24 pm (UTC)
Even with one owner, there is more than one internet browser on pretty much EVERY PC OS. How difficult is it to leave the second account logged in to a second browser and just reload that browser's FA page at least once a day, especially if you have customers that have paid? Even if it's IE, if you're only using the account's FA page (you can copy and paste links to the safer browser if you're that paranoid), you're going to be pretty safe.

FA has allowed multiple login locations for a single account for a while now. I know my phone doesn't have the same IP address as my laptop when I'm not on the wi-fi.
(no subject) - mrst4nkr - Jul. 26th, 2011 06:29 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 06:33 pm (UTC) - Expand
alex_dachshund
Jul. 26th, 2011 06:23 pm (UTC)
As Stellary's collab partner, I will admit my response was rather snappy, but I was a bit irritable at the time and I shouldn't have taken it out on you (I'm going through a tough time right now at home and I'm constantly worried and stressed out over the smallest things). I acknowledge that I was rather blunt about my response. I apologize for this but do please try to be more patient with people you commission in the future.
mrst4nkr
Jul. 26th, 2011 06:31 pm (UTC)
Could you provide the horde of notes/comments/shouts that were so numerous and offensively harassing to you guys? You have a side of the story, after all.
(no subject) - alex_dachshund - Jul. 26th, 2011 06:44 pm (UTC) - Expand
(no subject) - mrst4nkr - Jul. 26th, 2011 06:52 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 06:55 pm (UTC) - Expand
(no subject) - lilclaudy - Jul. 26th, 2011 07:01 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 07:05 pm (UTC) - Expand
(no subject) - lilclaudy - Jul. 26th, 2011 07:09 pm (UTC) - Expand
(no subject) - mrst4nkr - Jul. 26th, 2011 07:04 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 07:07 pm (UTC) - Expand
(no subject) - mmyesidosay - Jul. 26th, 2011 07:13 pm (UTC) - Expand
(no subject) - yoka_neko - Jul. 26th, 2011 07:41 pm (UTC) - Expand
(no subject) - mrst4nkr - Jul. 26th, 2011 07:16 pm (UTC) - Expand
(no subject) - snowhawk - Jul. 26th, 2011 06:32 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 06:36 pm (UTC) - Expand
(no subject) - snowhawk - Jul. 26th, 2011 06:45 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 06:52 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 06:56 pm (UTC) - Expand
(no subject) - neolucky - Jul. 26th, 2011 07:49 pm (UTC) - Expand
(no subject) - marus_puppy - Jul. 30th, 2011 02:41 am (UTC) - Expand
(no subject) - spiritlobo - Jul. 26th, 2011 10:11 pm (UTC) - Expand
(no subject) - celestinaketzia - Jul. 26th, 2011 07:55 pm (UTC) - Expand
(no subject) - alex_dachshund - Jul. 26th, 2011 08:01 pm (UTC) - Expand
(no subject) - techno4tomcats - Jul. 27th, 2011 01:04 am (UTC) - Expand
(no subject) - aerospiritual - Jul. 27th, 2011 02:06 am (UTC) - Expand
(no subject) - justblieve - Jul. 27th, 2011 04:02 am (UTC) - Expand
(no subject) - teahound - Jul. 27th, 2011 02:25 am (UTC) - Expand
(no subject) - skiota - Jul. 27th, 2011 04:14 am (UTC) - Expand
(no subject) - celestinaketzia - Jul. 28th, 2011 01:38 am (UTC) - Expand
michikip
Jul. 26th, 2011 07:15 pm (UTC)
I can vouch that Alex isn't normally like that.
I commissioned them some time ago for an icon and they completed it in a very timely manner and were really friendly towards me.

I don't know anything about this Stellary person though.

alex_dachshund
Jul. 26th, 2011 07:23 pm (UTC)
Update - Apology to the OP
To the OP:
We have made a public apology journal addressed to you, apologizing for our “unprofessional” and slightly rude actions, remarks, and comments made to you:

Journal can be found here:
http://www.furaffinity.net/journal/2564103/

We understand if you don’t want to accept our apology. We are trying to turn things around and set them right again, so that no one is mad at each other anymore.

I believe that we both were at fault here. I was a bit snappy with my response to you and I do acknowledge this and I apologize sincerely from the bottom of my heart for that. And I feel (don’t take this as an insult) that maybe you could have been a bit more patient with us. We all make mistakes and the best part about making mistakes is learning from them, so you know not to do it again.

It really breaks my heart to see an Artists_Beware entry featuring me, but I’m not going to complain about it. What I had done was wrong, and I acknowledge it. If I could take back what I said, I sincerely would, but I can’t. I just hope you can forgive us for how we treated you.

All we ask is that you please don’t get your friends to note us about what had happened. I feel that this is in the past now and that we should move on, and not be angry anymore at each other. Arguing and fighting and hate never solves anything and I’m sorry we had to put you through this.
neolucky
Jul. 26th, 2011 07:54 pm (UTC)
Re: Update - Apology to the OP
I just wanna say this seems kinda like a generic "we made an oopsies" and not an apology directly to the Op? I'm a little confused at that journal. Also, why is "unprofessional" in quotations like that?

Also, as much as it must suck to be involved with A_B, you gotta realize who you're keeping company with - someone featured on here multiple times with a bad BAD track record. I'd personally like to see Stellary apologize, and not you, to commission clients. It feels like she's letting you do the grunt work here.
Re: Update - Apology to the OP - kayla_la - Jul. 26th, 2011 07:56 pm (UTC) - Expand
Re: Update - Apology to the OP - lilclaudy - Jul. 26th, 2011 07:59 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:02 pm (UTC) - Expand
Re: Update - Apology to the OP - lilclaudy - Jul. 26th, 2011 08:05 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:06 pm (UTC) - Expand
Re: Update - Apology to the OP - lilclaudy - Jul. 26th, 2011 08:09 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:32 pm (UTC) - Expand
Re: Update - Apology to the OP - lilclaudy - Jul. 26th, 2011 08:35 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:38 pm (UTC) - Expand
Re: Update - Apology to the OP - cesarin - Jul. 26th, 2011 10:01 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 10:08 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:00 pm (UTC) - Expand
Re: Update - Apology to the OP - kayla_la - Jul. 26th, 2011 08:03 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:05 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:08 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:11 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:13 pm (UTC) - Expand
Re: Update - Apology to the OP - keeperofdreams - Jul. 26th, 2011 08:22 pm (UTC) - Expand
Re: Update - Apology to the OP - lilclaudy - Jul. 26th, 2011 08:23 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:24 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:26 pm (UTC) - Expand
Re: Update - Apology to the OP - keeperofdreams - Jul. 26th, 2011 08:45 pm (UTC) - Expand
Re: Update - Apology to the OP - cesarin - Jul. 26th, 2011 10:04 pm (UTC) - Expand
Re: Update - Apology to the OP - oceandezignz - Jul. 26th, 2011 10:41 pm (UTC) - Expand
Re: Update - Apology to the OP - keeperofdreams - Jul. 26th, 2011 10:43 pm (UTC) - Expand
Re: Update - Apology to the OP - cesarin - Jul. 27th, 2011 03:41 am (UTC) - Expand
Re: Update - Apology to the OP - aerospiritual - Jul. 27th, 2011 12:04 am (UTC) - Expand
Re: Update - Apology to the OP - poizenkat - Jul. 31st, 2011 03:24 pm (UTC) - Expand
Re: Update - Apology to the OP - marus_puppy - Jul. 30th, 2011 02:50 am (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:09 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:12 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:18 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:23 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:31 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:36 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 07:58 pm (UTC) - Expand
Re: Update - Apology to the OP - neolucky - Jul. 26th, 2011 08:07 pm (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 26th, 2011 08:09 pm (UTC) - Expand
Re: Update - Apology to the OP - likeshine - Jul. 26th, 2011 09:25 pm (UTC) - Expand
Re: Update - Apology to the OP - otherscape - Jul. 27th, 2011 01:04 am (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 27th, 2011 01:29 am (UTC) - Expand
Re: Update - Apology to the OP - otherscape - Jul. 27th, 2011 01:55 am (UTC) - Expand
Re: Update - Apology to the OP - alex_dachshund - Jul. 27th, 2011 02:09 am (UTC) - Expand
Re: Update - Apology to the OP - duster - Jul. 27th, 2011 09:45 am (UTC) - Expand
lilclaudy
Jul. 26th, 2011 08:11 pm (UTC)
I also want to hear from the OP if they did tell the friend to send a note or not, it seems like everyone is just assuming they did but the friend might have just done it on their own.

I sometimes do things on my own to protect my friends too, I tell them after but yeah, it might have been the same situation here.
alex_dachshund
Jul. 26th, 2011 09:15 pm (UTC)
Update - Apology to the OP Part II
I have edited the SpaceInvaders journal.

And personally PMed the OP.
And she forgives me for how I reacted to her notes.

My PM to the OP: http://tinyurl.com/3mh7d34
Their response to me: http://tinyurl.com/3co23ru

I hope the OP doesn't mind me screencapping our PMs.
kerstin_orion
Jul. 26th, 2011 09:31 pm (UTC)
Re: Update - Apology to the OP Part II
That's very professional of you. :) Based on these notes and journal, and since the OP has been refunded, I'll go ahead and mark this resolved.
Re: Update - Apology to the OP Part II - lilclaudy - Jul. 26th, 2011 11:01 pm (UTC) - Expand
Re: Update - Apology to the OP Part II - alex_dachshund - Jul. 27th, 2011 05:09 am (UTC) - Expand
Re: Update - Apology to the OP Part II - mrst4nkr - Jul. 27th, 2011 09:59 pm (UTC) - Expand
Re: Update - Apology to the OP Part II - animewolfchick - Aug. 15th, 2011 11:33 pm (UTC) - Expand
skiota
Jul. 27th, 2011 04:22 am (UTC)
*sigh* feverdog again? Man I had some issues with her from the last A_B post. ugh. I loved the first piece from her, but the second page looks almost exactly like a gift art she did for a friend =\ which really sucks because the second was one of my favorites.
kikai_saigono
Jul. 27th, 2011 08:23 am (UTC)
This girl is trouble. After all her posts combined on this site -- even if this one was a teeny bit to hasty -- I wouldn't trust her as far as I could throw her. Alex, you are handling this very well and I think we all appreciate your level of sincerity in your apology. But drop Stellary, really. She's got a bad name and you don't need to drag yourself through the mud and get a bad name either.
poizenkat
Jul. 31st, 2011 02:40 pm (UTC)
I got this a while back http://www.iaza.com/work/110801C/iaza12206110055100.png basically theres no need to be professional because they dont make enough money or whatever.

I love the art, i dont like the artist's attitude 8/
animewolfchick
Aug. 15th, 2011 11:40 pm (UTC)
My Absence
Sorry For Not Posting Sooner i see my info on the details might have cleared the confusion a lil faster in a few cases. however ive read through everything and posted on the issues which my details help clear up. since an apology from alex and i have had a refund, this is now resolved but here for those who may need a warning in future.

ive had NO contact from stellary in any form of apology since the dispute and i dont like how they turned it on me for being a bad person. however, its in the past to me.

TO ALEX: I dont blame you for most of the actions that occured, though i can assure you i didnt mean to come accross as impatient. just nervous and in desparate need of updates. i do not see you as a bad person.

TO STELLARY:
Im not even gonna bother saying anything here coz it will never be read :)

if anyone needs to ask any questions please feel free to ask here. (though im not amazingly active on LJ)
animewolfchick
Aug. 15th, 2011 11:45 pm (UTC)
Re: My Absence
oh forgot to mention that the reason i wasnt on here was because LJ completely shut down for me and i had no access for anything D: only just noticed that its working now.
dolloflithium
Aug. 24th, 2011 05:20 pm (UTC)
I'm sorry that I have not had the chance to apologize personally for what happened.

I've made several journals stating that my personal life has been extremely busy and hectic the past few months.
I was living in a craphole with drunks and crackheads, and then I was busy setting up things so I could move out. And now that I've moved out, my dad has passed away.
And I still have to look for a new job, and get settled into my new place.


I'm sorry that I might not be the nicest of people, or the most "professional" when it comes to dealing with people that annoy me. I know that it's completely my fault that I'm snippy, aggressive and socially awkward.
And I'm sorry that I'm not the quickest to respond. It's not professional to put off commissioners, at least that's what most people think.
But my personal life and personal well being are far more important than art and commissioners, and I wish that some people would just understand that.


And regardless of what you might think, I do read all notes, comments and anything people send me. Just because I don't respond, doesn't mean I don't read it. I don't respond in most cases because I'm busy, not because I'm ignoring you, or hate you, or dislike you.
I find that commissioners especially take things far too personally when it comes to artists, in this community the most in seems.
People need to learn to not take things personally, and just learn to understand that artists aren't machines, they're not robots, we're humans with human feelings, we have lives, and not all artists live off of their art.
kayla_la
Aug. 24th, 2011 07:36 pm (UTC)
But my personal life and personal well being are far more important than art and commissioners, and I wish that some people would just understand that.

If your belief is as black and white as that, you really shouldn't take commissions. It's too easy to use it as an excuse and you seem to have trouble keeping yourself on track when you can just tell yourself 'Well this is WAY more important than these people who gave me their hard-earned money!'.

Not everyone is cut out to do commissions. That's all.
(no subject) - dolloflithium - Aug. 24th, 2011 10:47 pm (UTC) - Expand
(no subject) - kayla_la - Aug. 24th, 2011 10:50 pm (UTC) - Expand
(no subject) - dolloflithium - Aug. 24th, 2011 10:51 pm (UTC) - Expand
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