A little update since my post on 6/17/11 ( http://artists-beware.livejournal.com/473330.html ):
She sent two messages to me on 6/23, saying this:
"for the final time...shipping address? I am making sure I have it right for sure this time. Shipping priority and there are a few more badges in there for you. Sorry sorry sorry for the long wait."
She quickly noticed that she did have my shipping address and corrected herself:
"never mind I found it they should be on your way tomorrow."
It is now 7/5. Anthrocon and Anime Expo have passed and I have yet to get these badges.
I posted a new message, alerting her that I now want my money back, and have alerted her to the AB post I posted on 6/17.
"It has now been two weeks since you said you would send them and I have yet to get them. I am no longer interested in the badges and now want my $10 back. Please send me $10.60 (which includes the Paypal fees) back via Paypal ( [my e-mail address is here] ). Also, an "Artists Beware" post has been made about this."
I will update the issue when further developments happen.
EDIT (7/5, 7:00pm):
I received this message seven minutes after I sent her the message above:
"sorry...I will give you the money and still send the badges. Things came up.
Sorry for the inconvenience anyways."
Just got Paypal money back right now. With the fees taken out, I got $9.99 back. Yay math rounding fail on my end. We'll see if I actually get the badges or not. I don't care either way.
EDIT (8/3, 11:25am):
Of course, she didn't send the badges. I didn't really care, as I got my refund anyway. Post still stands to stay away from this artist.
EDIT (8/3, 10:15pm):
I now see that she has blocked me from messaging her. Good riddance, I say.
She sent two messages to me on 6/23, saying this:
"for the final time...shipping address? I am making sure I have it right for sure this time. Shipping priority and there are a few more badges in there for you. Sorry sorry sorry for the long wait."
She quickly noticed that she did have my shipping address and corrected herself:
"never mind I found it they should be on your way tomorrow."
It is now 7/5. Anthrocon and Anime Expo have passed and I have yet to get these badges.
I posted a new message, alerting her that I now want my money back, and have alerted her to the AB post I posted on 6/17.
"It has now been two weeks since you said you would send them and I have yet to get them. I am no longer interested in the badges and now want my $10 back. Please send me $10.60 (which includes the Paypal fees) back via Paypal ( [my e-mail address is here] ). Also, an "Artists Beware" post has been made about this."
I will update the issue when further developments happen.
EDIT (7/5, 7:00pm):
I received this message seven minutes after I sent her the message above:
"sorry...I will give you the money and still send the badges. Things came up.
Sorry for the inconvenience anyways."
Just got Paypal money back right now. With the fees taken out, I got $9.99 back. Yay math rounding fail on my end. We'll see if I actually get the badges or not. I don't care either way.
EDIT (8/3, 11:25am):
Of course, she didn't send the badges. I didn't really care, as I got my refund anyway. Post still stands to stay away from this artist.
EDIT (8/3, 10:15pm):
I now see that she has blocked me from messaging her. Good riddance, I say.
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In the future keep that in mind though, OP.
Anyhow, posted an update above.
When I receive payment, paypal takes their fee. So if I were to refund the full amount, I would be out $.60 or whatever. So sending the full amount PLUS the paypal fee, I'd be out twice that.
The fee is the cost of using paypal and shouldn't be part of the refund, as far as I'm concerned.
...but like I said, hopefully I won't have to do such a thing in the first place >_>;
I've refunded someone when the transaction was over a year old.
ETA: There isn't a fee taken from you if you give a refund. It's basically just a reversal of the transaction. The buyer gets back their full amount and the money (minus the fee) is taken from your account.
Edited at 2011-07-06 04:46 am (UTC)
HOWEVER I don't think it's against the rules to then use the gift option for a refund. It's not a business transaction where a product/service is required so nobody really needs the protection of paypal for the transaction. I would maybe put REFUND in the comments as a safety precaution though.