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WHO: berion2789 on Dealer's Den / berion27 on Etsy.com

WHERE: http://www.thedealersden.com/auction_details.php?name=Dog-Full-Suit--Pitbull--Boxer--Like-New-Condition&auction_id=104919

WHAT: Used buy-it-now on an auction for a fursuit.

WHEN: It all started a week ago on the 9th, when he used "buy it now" at approx. 2am Eastern time.


Message board from Dealer's Den, most recent is C&P of the most recent e-mail I've sent:

E-mail 1: (June 9)

Congrats, you're the winner of the auction for the dog fursuit!

I've obtained a shipping quote for the costume to be sent to Poland; looks like it will be $160 total for packing, shipping and insurance, so your total comes out to $960. As soon as it is paid for, I will ship your costume out for you!

Thanks again!


E-mail 2: (June 11)
I am writing to confirm your payment method for the dog costume on thedealersden.com. Please let me know when I will receive payment, as I have not had contact from you since the auction's end.

Thank you!

http://translate.google.com :
Piszę w celu potwierdzenia formy płatności za kostium psa na thedealersden.com. Proszę dać mi znać kiedy otrzymam zapłaty, nie miałem kontaktu z tobą od czasu zakończenia aukcji.


E-mail 3: (Sent twice, on June 13 and June 14)
Hi there,

I have tried multiple times to contact you but with no response. It has been nearly a week since you chose to "buy out" my auction listing on The Dealer's Den and I have not had any communication whatsoever.

If no payment has been received by 11:59pm (23:99) Eastern Time on June 15, I will be re-listing the auction and leaving negative feedback on your profile on the web site.

Please respond immediately.

Thank you.

http://translate.google.com :

Próbowałem kilka razy się z Tobą skontaktować, ale bez odpowiedzi. Ma już prawie tydzień od kiedy postanowił "wykupienie" na mojej aukcji The Dealer's Den i nie miałem żadnego zawiadomienia w ogóle.

W przypadku braku płatności nie otrzymała 23:59 (23:99) czasu wschodniego 15 czerwca będę ponownie aukcję aukcji i pozostawiając negatywne opinie na swój profil na stronie internetowej.

Proszę odpowiedzieć od razu.


EXPLAIN: Last Thursday morning, I saw that someone had used the Buy-It-Now feature on my auction. I contacted him first using the site's messaging system, and then followed up with an e-mail. I also used the site's "send invoice" feature to let him know how much was due before I would be able to ship the costume. It listed his address as being in Poland, so I initially asked if he was coming to the States for the convention of if he wanted me to ship to Poland; when I got no immediate answer, I quoted shipping to Poland.

Then, on the 10th, I also received an order from the same person on my Etsy.com site for a tail, and it indicated the user planned to pay with a money order. This is the ONLY information I ever received from this individual on a payment method; NO other contact had been made before, or since.

I started to get a little nervous, primarily because if this person doesn't pay for the auction they won, the prime time to list the fursuit for auction (prior to AC) will have passed. So I contacted him to confirm that payment was on the way, but never received a reply. I also used Google translate just in case there was some sort of language barrier, though I doubted it because of their navigating & bidding on English web sites. Better to be safe than sorry..

Two days ago, I decided to send a warning e-mail, letting him know that since I had not received any kind of contact or payment, I plan to re-list the costume on the web site unless contact is made.

In an additional effort to find anything out, I googled the user name, only to find a couple of other listings that this person bought out on the Dealer's Den site, so I contacted those people to see if they had any communication, but I haven't heard back from any of them, either. :\

On the one hand, I would feel bad if I re-list the costume, and I eventually do get my money order, which would have to be returned. On the other hand, I haven't had any contact whatsoever, and I'm increasingly frustrated that a window of opportunity is about to pass for getting that costume sold. I know part of it is my fault for not including "international customers must use PayPal" on my auction listing; hindsight is always 20/20 and typically I put that in, I guess I just forgot. I feel like I gave this customer adequate time to respond, with absolutely zero contact.

Any advice? Anyone know this person or have experience with them?
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 12 comments — Leave a comment )
Jun. 15th, 2011 02:55 pm (UTC)
Repost that thing like there's no tomorrow. Leave negative feedback on their profile, block them from your auctions, and contact the site owner about it as well (he's very on the ball about things).

You probably don't want to be accepting international money orders anyway. With such shady communication, that's a scam waiting to happen. :|
Jun. 15th, 2011 02:58 pm (UTC)
Oh, and that user also has -1 feedback on their profile for exactly the same thing. They're not going to pay you. Just repost it.
Jun. 15th, 2011 02:58 pm (UTC)
I keep saying "repost" when I mean "relist."
Jun. 15th, 2011 03:22 pm (UTC)
Hey, thanks for pointing that out. I was scoping him out last night and there had been no feedback yet.

Something else interesting about him; the user on Etsy is marked as being a "female" but when I googled his e-mail address, it led me to his Facebook page which has him listed as being male.

Thanks. :)
Jun. 20th, 2011 03:40 am (UTC)
Jun. 15th, 2011 04:25 pm (UTC)
Frankly, you did all you could to contact the person in a timely manner and your window to AC is about to close- I would say relist the item, but don't leave negative feedback just yet. It could be that the person had some sort of emergency and hasn't been online for that reason; in that case, they should accept they are at fault and that payment will be returned if received, but perhaps the negative feedback and blocking are a little too much until there is some communication from them. Just my 2 cents.
Jun. 15th, 2011 04:31 pm (UTC)
I did end up leaving negative feedback for them; I usually like to give the benefit of the doubt in a case like this which is why I didn't freak out immediately when I got no contact within the first 2-3 days.

However, they didn't reply to my initial e-mail at all, yet they still signed up for an account and made a purchase in my Etsy store a full day after they initially "won" the auction. So it would seem he's definitely been able to get online, he's just not keen on sending e-mails or communicating about auctions he's won. :\
Jun. 15th, 2011 04:42 pm (UTC)
I see. I had missed the part about the Etsy purchase being a full day after they won the auction. It certainly seems fishy, and you did what best you could under the circumstances.
(Deleted comment)
(Deleted comment)
Jun. 15th, 2011 08:15 pm (UTC)
I'd seen two out of three of those, figured it was someone trolling or something.

The weird thing is that he actually went through the trouble of registering on Etsy to troll my shop there, too. O_o Ah well...
(Deleted comment)
Jun. 15th, 2011 08:15 pm (UTC)
Thanks a bunch, Sin! <3
Jun. 16th, 2011 04:35 am (UTC)
Sinabu's already taken care of it, but don't feel like you're alone. I had this same user grab a commission for a fursuit head base via Dealer's Den and had zero communication from them too. Sucks, but at least the account's been suspended so this can't happen to anybody else.
Jun. 16th, 2011 01:03 pm (UTC)
Thanks, and yeah... if nothing else I feel pity for the dude that's got no life to the point of sabotaging furry auctions, not realizing that it's actually a living for some folks. :P
( 12 comments — Leave a comment )


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