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Year+ wait on art.

WHO: collab account: tasteanddecency (deviantart)
paradox (furaffinity), skankicide (deviantart)
stage (furaffinity and deviantart, deactivated)


WHERE: http://tasteanddecency.deviantart.com/
http://www.furaffinity.net/user/paradox/
http://www.furaffinity.net/user/stage

WHAT: A remappable Furcadia portrait of my character Thyme. $10/16gd (Furcadia's currency) commission.
Screenshots of order from February, 2010 and on. These conversations run from the bottom up, sorry, just because of how deviantart handles replies in threads. If you need more proof via screenshots of tasteanddecency's actual PMs, I will provide them, rather than just the embedded replies.
http://i676.photobucket.com/albums/vv125/riskanja/screenshots2.jpg
http://i676.photobucket.com/albums/vv125/riskanja/screenshots1.jpg

WHEN: Commissioned February 12th, 2010; paid on February 18th, 2010. Contacted in September regarding a refund; was told portrait could be completed, and they didn't have the money to refund me. Given an outline of the image December 25th, 2010. Contacted again in April about finishing, was told it was next on the list. Contacted in May, no reply. Contacted alternate account in May, no reply.

PROOF: It was after they started hiding comments on their journal entries (check their dA's only journal entry for my hidden comments, cry) so I have no record of the refund I asked for and was denied. However, the screenshots above are of my order, and here's a shot where they confirm my payment:
http://i676.photobucket.com/albums/vv125/riskanja/Screenshot2011-04-15at112800AM.png


EXPLAIN: I commissioned this portrait last February. There seemed to be some trouble completing things after that, and at some point in the summer Stage went away for a while, but I was at least still getting updates. After the summer, communication fell off. I asked for a refund on a journal they posted in September (no record; they keep updating the same journal entry, and hiding old, irrelevant comments), but they said they did not have the money at the time and would complete the portrait.

I received an update in December with the lines:


I approved them, and had no word after that until I contacted them on the tasteanddecency account in April. Here I'm listed as next in the queue (the responses are from back in April, too - I started keeping screenshots then, just in case):
http://i676.photobucket.com/albums/vv125/riskanja/Screenshot2011-04-15at112400AM.png


Again, no more contact, which brings us to this point. Contacted May 19 for an update:
http://i676.photobucket.com/albums/vv125/riskanja/Screenshot2011-06-01at73910PM.png

A week ago, I tried to contact Paradox on Furaffinity (since tasteanddecency seemed to be dead, and my dealings had always been through Para, not Stage):
http://i676.photobucket.com/albums/vv125/riskanja/Screenshot2011-06-01at70832PM.png

At this point, I've been told "we'll get to it!" for over a year. I do hope they get to it, and I have nothing personally against either artist (Para was always very nice and prompt with me otherwise!) but I'd at least like the beware to be known.

Edit 11/30/11: Para has gotten in touch with me and this has since been resolved!
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 8 comments — Leave a comment )
n
Jun. 2nd, 2011 04:31 am (UTC)
If you haven't already, I think it'd be a good idea to set up an art alert on FAZ.
riskanja
Jun. 2nd, 2011 04:50 am (UTC)
Thanks for the idea! I don't get on Furc much anymore so I'm a little out of the loop. :)
n
Jun. 2nd, 2011 04:55 am (UTC)
Neither do I, but all these port artists use whatever they can to get commissions.

A_B is a good place for other people, but when they're furc-exclusive commissions, it's good to cut them off at their 'source'.
holydust
Jun. 2nd, 2011 07:48 am (UTC)
Agree with Francis. Honestly, a year for this is effing shameful. You haven't even so much as raised your voice with this person and they're just blowing you off. They may think it's a paltry amount of money, and it's somewhat on the cheap side, but your having to wait this long really is a huge waste of your time. :/
paradoxxum
Dec. 1st, 2011 01:16 am (UTC)
i dont know what else to say
let me start off first by saying that i don't know if there's a cut off line for response, but i want to solve this. i wish you would have let me know it was here, this entire time i had no idea.

the above comments about me being 'deplorable' hurt so much, jesus. i just want to sink into a hole and die.

in this half/half port my job was to draw, no color at all. i know i took awhile to at least draw the port, that is definitely my fault. however, madi told me over and over that she was going to do the second half, i bothered her all the time. she would blow me off or get mad and at the risk of ruining our friendship, i would leave her alone.

that being said, now that we aren't friends anymore (for various reasons, this being one), i can post this here without feeling guilty.

i feel terrible about this, so if you want to note me again on furaffinity i will issue your entire refund. if i finish the port myself you aren't getting what you paid for (madi's shading is better than mine), unless you really want me too in which case i can finish it this week.

i'm not trying to sink madi under the bus. i should have pushed harder considering my reputation and a customer's happiness was at stake. it's my fault for constantly backing down. i'm sorry.
riskanja
Dec. 1st, 2011 02:02 am (UTC)
Para took the time to get in touch with me and we're working this out. :) This can be marked at resolved. I want to reiterate again that aside from the drop in communication, she was great to work with, prompt, and sweet, and one poor exchange shouldn't reflect upon her as a whole. She took the time to get in touch with me again when she could have just ignored it, and I thank her immensely for that.
kerstin_orion
Dec. 1st, 2011 02:36 am (UTC)
Glad y'all are back in contact! Let me know when everything is finalized, and I can mark it as resolved.
paradoxxum
Dec. 7th, 2011 12:26 am (UTC)
riskanja decided to let me finish the portrait, and i finished it today. i know she will come in later and let you know of that too (: i just wanted to explain as well.
( 8 comments — Leave a comment )

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