WHERE: FA | DA
WHAT: Digital art; to be specific a full color bust of my tentacle monster Lola.
WHEN: Paid $20 for the bust February 10th. In spite of me KNOWING BETTER, paid for it as a gift at the artist's request. No need to remind me why this was dumb. She has since taken in more commissions and seems to have finished ones that were taken after mine. Which she stated in her rules was possible, so that's not an issue.
PROOF: Screencap of the initial purchase and my paypal reciept.
Screencap of the note I sent her over a week ago that was read but not replied to.
Screencap of the shout I left 3 days ago which has also not been responded to, in spite of her uploading, favoriting, and leaving comments to others.
EXPLAIN: Pretty self-explanatory. Saw a new artist, really liked their work and got a commission. It's not the fact it's not done that bothers me at all. It's the fact that both attempts to politely request information were totally ignored. I would've even been fine with a vague reply saying 'Oh it'll take awhile longer, sorry!'. Some acknowledgement. Her rules even state:
4. Please be patient! Sometimes I take longer on some commissions than others, so please don't fret if you see a more recent commission posted before yours. I don't usually do things in the exact order I take them. If I'm taking an unusually long time (3 months+), let me know and kick me in the ass! I never give up on a commission, unless some dire emergency in my life comes up that prevents me from being able to do it for some reason. But that's extremely unlikely to happen. :P
Her work is very lovely, but this lack of communication is frustrating.
ETA: Artist just now shouted with an apology and said the piece will be uploaded tonight. Will mark as resolved when this happens. Feels good to get a response.
ETA 2: Finished piece was sent to me today, and looks great! Marking this as resolved.