I just recently received an e-mail from Esh Avsun. This is what the e-mail said:
We received your Toothless foambase- he looks great! However, we just learned from Prefur that we couldn't get in touch with the artist selling the eyes- so we will have to refund your 35.00. However, commissioners are a bit wary to send payments right now due to the delays, so it may be just a little bit longer before we can get that refund to you. Prefur also sent a baggy of little black horns she handmade for Toothless- they are super cute! We have spoken about your commission and would like to offer you a free foambase for your trouble- in which case, we would wait a bit longer until Prefur gets here (she is visiting to help us catch up) and then we'd send Toothless and the additional foam head together. Let us know what you'd like to do. We'll send photos of him to you today! Thank you so much for your patience and understanding and have a great day!!
Now, first of all it was 25.00$ for toony eyes that I had originally paid for, so I'm not sure where the 35.00 came from. Now here is the question that I have. Should I give them another chance or just ask them to send me the head? (Which doesn't really match toothless all that much, but that is alright I suppose.)