I'm looking for some advice here. I'm not sure what to do to help my best friend. She won a partial from furbuy and the maker was going to do handpaws and sleeves to the buyer's size. They're simple, sandwich no pads, no claws. How long is it supposed to take when you have all you need? I'm not really a 'maker' myself, but I did my own sleeves and paws in less than a week...but that was me being lazy because sometimes I find hand sewing boring.
Should it take beyond the limit of recouping money on paypal? It's 46 days now since she paid in full, expecting it to not take too long because of how long it takes me to hand sew stuff for myself. Obviously money for me means I'll not be so lazy and complete it faster. But..yeah.
I suppose it just irks me that this maker has made a headbase and will fur it to sell and make it into a partial and is also offering so many spots for headbases at this moment, but can not finish up something that was already paid for. I really like this maker, each head they do, they get better and better! I just find it offputting. My friend tells me she just gets excuses as to why it's not even started yet. At least cut the parts out?
How long should she wait before asking for a refund and or posting the maker here to warn others to be wary? She does really want the partial though, so I'm leaning more towards ideas on how to motivate the maker into finishing and shipping it out. So anything you can offer to help, please do!
Should it take beyond the limit of recouping money on paypal? It's 46 days now since she paid in full, expecting it to not take too long because of how long it takes me to hand sew stuff for myself. Obviously money for me means I'll not be so lazy and complete it faster. But..yeah.
I suppose it just irks me that this maker has made a headbase and will fur it to sell and make it into a partial and is also offering so many spots for headbases at this moment, but can not finish up something that was already paid for. I really like this maker, each head they do, they get better and better! I just find it offputting. My friend tells me she just gets excuses as to why it's not even started yet. At least cut the parts out?
How long should she wait before asking for a refund and or posting the maker here to warn others to be wary? She does really want the partial though, so I'm leaning more towards ideas on how to motivate the maker into finishing and shipping it out. So anything you can offer to help, please do!
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46 days is a long wait. It takes time to do stuff, but in this long of a time, they should be updating you on it.
They have everything they need, had it from the start, including measuremants (which was given along with the paymant.) There has been nothing done on them, no WIPs. This maker just gives excuses as to why they have not started yet. Then they take on more work without doing what has been already paid for.
If you'd really like to get the gloves, I suggest maybe telling the maker that you'll bring the case here if you don't see WIP shots or get the paws by a certain date? That seems to get a lot of people going more often than not.
So, has your friend asked them for updates? Has the maker said anything about when your friend can expect things to be shipped?
If not, I'd advice your friend to tell the maker that they're wondering what's going on and were hoping to get the paws by ____ date (where ___ can be whatever your friend is comfortable with)
Edited at 2011-04-12 11:00 pm (UTC)
I think at this point it would be better to talk to the artist directly then to make assumptions, because you're making a lot of them here.
Has the maker offered any actual reason as to WHY they havn't made them?
Also, has your friend received the existing items yet? I give buyers the option to have the existing item sent first and the extras sent once completed, or all at once.