she is now under a new alias, STELLARY http://www.furaffinity.net/user/stellary/
The artist AstralMoon on FA, Link herein: www.furaffinity.net/user/astralmoon/ as well as their "abandoned FA" www.furaffinity.net/user/feverdog practices very poor commission business.
I purchased a painted-style commission for me and my boyfriend from her for 25$.
Basically she's using paypals "no dispute after 45days" rule in her favor by creating a "policy" on her FA (screenshot) stating she refuses to refund until you have waited 2 months. Two months = 60 days, 60 days is past paypals date in which you can dispute a charge toward your account. This is an incredibly sneaky method in which she is taking a slew of people's money and not putting out service.
She continues to take further commissions, stating that she is unable to pay her bills and is thus, desperate for money, however she goes and buys new pets and does not complete the commissions which other people have paid for already. This method is poor business and needs to be exposed so no one else should have to deal with this sort of rude behavior.
On another note, even if you have been waiting patiently for service from her, and decide to send a note, asking how things are, the replies are extremely snappy and vulgar, with her often ending the subject in "I don't have to do that" or "I can do whatever I want to do and commissioners just have to take what I give" (screen shots will be piled below as evidence toward her behaviors)
As I want to keep the write-up as short as possible, I will just post the links of what she has done below and let that be it.
At this point I told her I simply wanted a refund (for the second time) and told her I would be on my way. I was banned immediately afterward from the stream, which was capped by another user: http://img140.imageshack.us/img140/2829/x1m7epcu.jpg
Links below here show her lack of doing commissions, however she ignores the older ones which have been paid and is taking new ones and doing those the same day (notice lineart commissions that have been recently uploaded in her gallery--not on the active waitinglist)
She has since bawwwwwleeted all traces of her "refund" section as well, though upon asking the user Renzey@FA, he has yet to have received his refund as well and has been waiting over 4 months.
Immediately after banning me (just a few moments ago) to attempt to cover her ass she created this journal:
And screenshots below this are proof of her blatant ignoring of commissioners from the past, while taking new ones.
She hides comments from people who say that they never received their product.
"Her list" I screen capped this last month after I had received a note from her stating her refusal to refund (this will also be posted as well)
It's a long list
and the comments below are of commissioners/commissions she'd totally FORGOTTEN!
Even dipper is trying to be helpfully pointing her in the direction of work.
Below is my note from a month ago where I asked for a refund after waiting over a month (this was when she stated my commission would take between a few days and a month's time)
my request for refund:
Her reply to my request, which was a double note, one (less significant) stating I was being "brash" by asking for a refund:
My reply to her surprisingly rude refusal/attitude:
I also ask if there are any flaws in my html for them to please be fixed, LJ's coding is extremely backwards. :C
Other places she has demonstrated her attitude and bad business habits:
(links from you guys who have exp with her, and thanks to those who contributed!!)
Off of FA: http://www.furcartzone.com/index.php?topic=12975.0
Her RECENT changes journal:
Actual journal: http://oi53.tinypic.com/2s9arlv.jpg
Comment thread: http://i6.photobucket.com/albums/y221/FrostDragoness/Comments-1.jpg?t=1301356675
screenshot of another person waiting 6 months for a refund: http://i475.photobucket.com/albums/rr113/ilmazziere/fanotes.jpg