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Beware: Ms_Manuscript / Muddle Designs

 
WHO: ms_manuscript / Muddle Designs / Serif Balehawk

WHERE: furaffnity.net/user/ms_manuscript

WHAT: A furry hoodie of my character, Foxfairy. We set the price at $80 and I paid a deposit to hold my spot, then another payment to secure funding for all the materials. The first payment was put down in September, the second in November, and I agreed to pay the final $30 + shipping on completion.

WHEN: From September to November, everything was fine and he was a pleasure to work with, answered everything quickly and was great in helping me pick the fleece color. And I even got a WIP of the foam base for the head! Since then I have heard almost nothing.I sent one note in late December, and got a reply that he was working on it. I asked for updates last month, which is when I started to get concerned. I sent a note on Feb 11, and got a reply on the same day, that he was almost finished and would send me pictures soon. i20.photobucket.com/albums/b230/Springmoon/Feb11PromisedPictures.png
I sent another note five days later, reminding him that I wanted pictures; it's been sitting unread for a while now. (there message in the note is really short, just saying I would appreciate some WIPs)  i20.photobucket.com/albums/b230/Springmoon/UnreadNote.png 
I tried to get ahold of him via email and got a response the next day, i20.photobucket.com/albums/b230/Springmoon/Gmailconvo.png but no pictures, and nothing for the last 11 days.

PROOF:
Paypal stubs: i20.photobucket.com/albums/b230/Springmoon/paypalhistory.png


EXPLAIN: I've been really patient with this artist. He seems really nice, and I put down my deposits. I though everything was going well but I'm starting to get extremely frustrated. I have been promised pictures for almost a month, and I haven't got any tangible proof that anything has been completed besides the foam head base, and that was done in October.

What makes me really, really upset now is that I've found out through some internet stalking that he been really active on twitter and tumblr this whole time, almost every day:  serifbalehawk.tumblr.com/ AND twitter.com/#!/MS_Manuscript

This makes me feel like I'm being almost completely ignored. If he was having issues on FA, I gave them my email to contact me. If he was having problems with his internet connection and couldn't get anything to me, that would be fine too (as long as I knew). But he obviously has internet. If he is using his phone to access the internet, that's no excuse for no photo updates. Any phone that can access twitter and tumblr can access email fine, and take pictures too. My crap phone from 2008 can send an email with a picture. 

I know life is complicated, but answering an email and taking a photo (even a crappy WIP one!) isn't hard. It takes literally five minutes, tops.

I thought this person was of excellent character and he may well be, but at the very least this should stand that he's not particularly good at updates.

Artist's beware has moved!
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Comments

( 11 comments — Leave a comment )
connorgoodwolf
Mar. 9th, 2011 05:10 am (UTC)
I'm surprised to see ms_manuscript posted here...
kitefeathers
Mar. 9th, 2011 05:11 am (UTC)
same
springmoone
Mar. 9th, 2011 05:12 am (UTC)
I commissioned him because his stuff was nice and he seemed really responsible! But maybe not so much :(
msmanuscript
Mar. 9th, 2011 05:20 am (UTC)
Hey Fox Fairy. I do want to apologize, I know I've been incredibly bad with communication. And it is entirely my fault. My days have been filled with trying to get ready for my first real-world job. The evenings have been trying to chill out and calm my nerves so I'm ready to KEEP this job. It's made me horribly forgetful. I also tend not to check my emails, which is a very bad habit I need to break.

Since it's dark, I'll be taking pictures tomorrow when there's light. I'm afraid my "room" has rather poor light, in the way that all images come out almost black. I have offered my IM, and if you want it the offer for it still stands. I'm going to ask a few people to remind me until I do it to take pictures. If you wish my IM, you can speak to me there to remind me to send you images.

You shouldn't HAVE to remind me. I'll admit that no problem. This IS all on my shoulders. Here's what I'll do. Once the jacket is done (Hood sewn onto the jacket itself, at the moment they are two separate pieces for pictures,) I'll ship it out, free. Don't worry about the third payment. I was considering reducing it because of how long you've waited, but with how my behavior has been lately, I'll just knock it out entirely.

I have been a poor seller/builder. I will continue to work on NOT leaving my customers in the dark. I am sorry for the delay. If you wish my IM, please let me know and I'll PM it to you, as I'd rather not have it posted here.
msmanuscript
Mar. 9th, 2011 05:21 am (UTC)
Also, as a note. I know it doesn't mean much, but my phone will not send images. I have a side-kick, I think it's the second gen? I'm not sure which one it is. My plan is $15 a month text-only, so there is no option to send images. And the Sidekick I have doesn't send image texts. I've tried, and it's quite annoying that it doesn't.
springmoone
Mar. 9th, 2011 05:27 am (UTC)
Thanks for replying here, I wish I didn't have to write a beware but I couldn't contact you any other way :( (twitter and tumblr bewilder me)Please send me your IM info :3
msmanuscript
Mar. 9th, 2011 05:31 am (UTC)
Not a problem. I understand. I AM in the wrong, I'll admit it. PM on the way!
grygon
Mar. 9th, 2011 04:38 pm (UTC)
I used to have a sidekick2 and I can verify this problem
lichdog
Mar. 9th, 2011 02:23 pm (UTC)
Glad to see some communicae going on, even if the circumstances were kinda lame!
puppetmaker40
Mar. 12th, 2011 05:16 pm (UTC)
Moderator question.
Can I mark this resolved?
springmoone
Mar. 12th, 2011 06:28 pm (UTC)
yes thanks!
( 11 comments — Leave a comment )

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