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Shadowdale Creations, aka LordIronwulf

 Greetings, A_B. I'm here to tell you about my 2-year battle with the costume artist by the name of "Shadowdale," whom also goes by "LordIronwulf" on deviantart.

His deviantART
His Website

Almost 2 years ago during January, I decided that what I wanted to do with my holiday money was buy my character's coat for myself. It looks fairly similar to Edward from Full Metal Alchemist's coat with some modifications, and so after coming across Shadow Dale's website, he seemed to be the guy to go to. After checking his gallery and his past pieces, I paid about $230 ahead of time, and was only told that "it may take a little while, because there's a lot of orders." Okay, that's fine, I'd said, and went on my merry way, waiting patiently.

2 months went by... well, I'll check the progress, I figured. i get a very bland response along the lines of, "Yup, there's still a long line." No details or anything, but I figured he was busy.

6 months rolled by... I sent an email of concern, just, again, wanting a status update. No response. It repeats like this for a while until about a half a year ago (a year and a half since I ordered the item) when i leave a public message on deviantart, which i would love to show you, but has been hidden by Shadow Dale. He tells me that the materials are coming in "next week." This was March of this year.

I wait a few months, then check in to see if everything's going accordingly. No response. Again in 2 months. No response. By September, i gave up, and unfortunately decided to cut my losses, as my original order receipt had long since been lost to an email crash. 

Summary: This artist does not respond to customers, does not do work in any form of timely manner, and has blatantly stolen over $230 from me. Yes, I do see work come from him for other customers on his deviantART, but he seems to do only what interests him, and ignores the rest. 
I'd like to know if anyone else has had bad experience from Shadow Dale, but otherwise, I am simply saying, beware of this artist. Do not purchase from him. Below the cut is the only email I managed to save, and a screencap of the last deviantART note I sent.

EDIT: I've just found proof that I ordered it. I feel it necessary to bring this to the attention of the BBB and try to get my money back. I thought  I'd lost the email, but it hadn't been lost from the sent box. I'm not going to post it because it's very long, containing the detailed order form and measurements and whatnot.

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 20 comments — Leave a comment )
Dec. 8th, 2010 11:29 pm (UTC)
I think you posted the same email and note twice?
Dec. 9th, 2010 12:00 am (UTC)
Gah, sorry! I just saw that. I'll fix it now.
Dec. 8th, 2010 11:40 pm (UTC)
What method did you use to pay him?
Dec. 9th, 2010 12:00 am (UTC)
Paypal. It is still in paypal, but I can't dispute it this many years later.
Dec. 9th, 2010 12:14 am (UTC)
Man, that's really terrible. :( I'm sorry this happened to you.
Dec. 9th, 2010 02:18 am (UTC)
Well that sucks. If you used a credit card to to pay through paypal there's a chance that they might be more vigilant about getting the funds back?
Dec. 9th, 2010 12:07 am (UTC)
I've heard so many dang horror stories from people who paid artists and never got their art/item, and that so much time had passed that they couldn't contest it with paypal. I've gotten to the point where I ask artists ahead of time what the eta is, stay in contact with them, and if it's nearing the paypal end of disputable time, I'll cut my losses and contest the payment, unless they've been excellent about keeping me updated and staying in touch. It sucks, but as an artist, there's no excuse for not at least keeping in touch and responding to emails from commissioners. I'm not by any means quick, but if something is taking me forever and a client emails or contacts me for an update, I respond.
Dec. 9th, 2010 12:23 am (UTC)
It's just bad business is what it is. He says right on his website to never contact him about an order's progress, but what kind of business is that? So I respected his space and gave him time anyway, and now... sigh.
Dec. 9th, 2010 12:43 am (UTC)
Ah, so I've done some digging...



This seems to be common. Perhaps I should file with the BBB as well?
Dec. 9th, 2010 01:56 am (UTC)
If you paid him through Paypal you can try opening a claim on him. It looks like you rounded up some evidence of his actions so even though it has been a long time they might still investigate the claim.

You can try going through the BBB but it isn't as effective if the company isn't a member of the BBB. The BBB is for a company to stick the BBB logo on their website or premise to show that they are legit to customers. There is a rap sheet but if they aren't a member, well, yeah.
(no subject) - fenris_lorsrai - Dec. 9th, 2010 02:04 am (UTC) - Expand
Dec. 9th, 2010 02:41 am (UTC)
I just thought "what Hamas, the only Hamas I've heard of is-- OH MY GOD".

That's scary.
Dec. 9th, 2010 08:29 am (UTC)
I had the same train of thought....
Dec. 9th, 2010 10:48 am (UTC)
Seconding this, "Haha, surely not -that- Hama-OH SHIT WHAT THE HELL?!"

(no subject) - fenris_lorsrai - Dec. 10th, 2010 02:31 am (UTC) - Expand
Dec. 16th, 2010 04:41 am (UTC)
What is this "Hamas" I do not think we have it here...
Dec. 9th, 2010 01:16 pm (UTC)
Actually, after 3 months you can't open a claim anymore, and it's been 2 years. =\
Dec. 9th, 2010 10:50 am (UTC)
Damn, he's hiding your comments on DA as well. What a sleazeball.
Dec. 9th, 2010 01:16 pm (UTC)
Yeah, he hides everyone's comments on dA that says anything about their orders not showing up. =\
Dec. 9th, 2010 11:33 pm (UTC)
Wire Fraud
This comes under the law titled Wire Fraud. You might want to check that out. However, as the sum is sop low, you would end up spending more for a lawyer than you have already lost.

( 20 comments — Leave a comment )


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