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starfinder update

She sent me this note on FA this morning. I'm not holding my breath. Meh. This is the note and below it, my response.


Cyber,

Can you explain to me what is going on here? I want to know what an admin has to do with our own issues? Please explain, as I'm not too pleased. Thanks.

http://img151.imageshack.us/img151/4594/67860857.jpg

I'm not pleased, especially since others are all over it now. :/

- K



Yes, I posted about you on Artists Beware. What did you expect me to do after waiting 13 months with no contact or updates? What you've redlined out of that, they're talking about some FA AUP changes, not you. If you want to change how people see you, then I suggest refunding me completely or finishing the piece.





ORIGINAL POST

I finally got another response from her, only after having to leave a shout on her page.

Cyber,

I'm sorry, but refunds are not possible. I don't normally offer those anyhow, especially if work has been done on the piece, as it's not fair to me. The time put into it is not free. That said, you couldn't have picked a worse time to ask, and it's a bit disappointing to assume that I don't need the money too. We now have a sick pet, and yesterday my boyfriend was denied for the $10,000 student loan he applied for. We were planning to use that money to pay rent and survive for the next few months. Now that we're not getting that, the burden will fall on me to provide for us as I am the only one with an income. :/

I can work to finish your piece ASAP, but since work has already been done on it, I can't issue a refund anymore. Sorry. Hate me all you wish, but I have to live/eat too and $80 is a TON of groceries, or whatever other expense it may go to.

I apologize that I have been slow, I have to balance working on old backlog stuff with new stuff, as the new stuff supplies me with continuos income. If I worked only on backlog stuff, I'd be pretty screwed when my bills come and I haven't made any new money to pay for them.

I'll try to grab a screenshot/crop of it this weekend to upload/show you. I haven't been active much this past week-2 weeks due to personal events.

- K


ustream chat @ 2120 EST:

9:31 cyberwuffy: I'm sorry you lost a pet, but you obviously have the ability to pull in money to pay me bakc the full $80. As well as your other money needs. If I were a dick, I would post an A_B link in your chan.
9:31 KannosWD: I alreadyd did some of the work though..
9:31 KannosWD: Why should I eat the cost of labor that is done?
9:32 KannosWD: That's not fair. I didn't spend that time for free
9:32 cyberwuffy: You never bothered to update me, or communicate. I'll take a partial refund if you can show me what's been done on the piece.
9:32 KannosWD: And you don't know my money needs, nor my boyfriend's, so please don't judge
9:32 KannosWD: All I can do is partial/half refund and you will get the half-colored file
9:33 cyberwuffy: Life isn't fair. That is fine, but I'd need it within a week.
9:34 KannosWD: I can say the same to you, about life not being fair. :P
9:34 KannosWD: and spare me the fake sympathy about the pet. If you really cared, you'd at least wait till after all this to heap this on me, not in the midst of my stress/grief
9:35 cyberwuffy: I've waited thirteen months. I'm patient, but I've got money issues too. And everybit helps. And I am genuinely sorry for your pet. I have several.
9:36 KannosWD: besides..the commission I am streaming now was pre-paid for a week ago. Those funds had nothing to do with the pet, they went to groceries so my boyfriend and I can eat
9:37 KannosWD: Unless collections calls you daily, and you have credit that is so piss poor you can't even get student loans, like my boyfriend and I currently are dealing with, then your issues aren't as bad.
9:37 KannosWD: Please don't assume we are rolling in money, or I can 'make money easily'
9:37 KannosWD: Our debts/expenses far outweigh my income
9:38 cyberwuffy: You're certainly a talented artist. You just need to learn to communicate better with your clients. I really need the money within the week. I'll get out of your fur.
9:39 KannosWD: Well I will do my best within a week, but I make no guarantees
9:39 KannosWD: a week is rather short notice given that all my bills (cell, credit cards) are due at the middle-end of the month
9:39 cyberwuffy: okay. Thank you.
9:40 cyberwuffy: December 1st is fine.
9:41 KannosWD: In the event that I find the time to finish the piece (quite possible) what will be done with it?
9:42 KannosWD: I may be able to finish it this coming week, assuming nothing else pops up
9:42 cyberwuffy: It will be archived and eventually posted.
9:42 KannosWD: yes, but if it's finished, then my end is done, no? I won't refund if the work is done
9:43 cyberwuffy: Yes. That is correct.
9:43 KannosWD: Not sure how you go about posting, too. Would I be able to share it on FA?
9:45 cyberwuffy: That is fine.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 229 comments — Leave a comment )
Page 1 of 3
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leahtaur
Nov. 20th, 2010 02:18 am (UTC)
Oh that was you! Sorry, I'm dense. I'm the one who noted you asking you to tell Witchiebunny. :P (Has Witchie said anything new, btw?)

Regarding what Star said: like you're supposed to care about her sob stories. She's had an interest free loan from you for 13 months now with not even a sketch to show for it, and yet you're supposed to believe that she's done enough to not even issue you a partial refund?

Also, she's sold two adoptables (for more than most people sell them for) and has opened up another kind of deal in her journal. She's pulling in all kinds of money but still can't refund you a cent. Uh huh.
witchiebunny
Nov. 20th, 2010 02:25 am (UTC)
I'm keeping an eye on this, and I'm personally giving her a week to produce some form of proof.

Barring that, I'm taking this to Dragoneer, this has gone on far enough.
(no subject) - leahtaur - Nov. 20th, 2010 02:31 am (UTC) - Expand
(no subject) - lilenth - Nov. 20th, 2010 02:43 am (UTC) - Expand
(no subject) - silverfalln - Nov. 20th, 2010 02:49 am (UTC) - Expand
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(no subject) - silverfalln - Nov. 20th, 2010 03:05 am (UTC) - Expand
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(no subject) - witchiebunny - Nov. 20th, 2010 03:24 am (UTC) - Expand
(no subject) - kesslan - Nov. 27th, 2010 04:21 am (UTC) - Expand
isilbastet
Nov. 20th, 2010 02:22 am (UTC)
This whole response is unprofessional. It attempts to guilt trip you, attempts to make you feel bad for asking for a refund for work unfinished, doesn't even try to compromise with a partial refund. Just...wow.
cesarin
Nov. 20th, 2010 03:02 pm (UTC)
i agree, she's trying her best to blame everything else but herself. and at the same time, blocking the refund attemp.
chronidu
Nov. 20th, 2010 02:25 am (UTC)
Holy guilt trip batman. It's not like any of this stuff was you're responsibility or even involved you in any way.

"Hate me all you wish, but I have to live/eat too and $80 is a TON of groceries"

Jesus, proffesional responses as ever...
chronidu
Nov. 20th, 2010 02:51 am (UTC)
Although I just saw you're asking for a FULL refund, that I have to admit is not reasonable at all, at most you should be asking for a partial :/
(no subject) - kayla_la - Nov. 20th, 2010 02:53 am (UTC) - Expand
(no subject) - chronidu - Nov. 20th, 2010 02:54 am (UTC) - Expand
(no subject) - chronidu - Nov. 20th, 2010 02:53 am (UTC) - Expand
(no subject) - lilenth - Nov. 20th, 2010 02:58 am (UTC) - Expand
(no subject) - chronidu - Nov. 20th, 2010 04:33 am (UTC) - Expand
(no subject) - lilenth - Nov. 20th, 2010 02:25 pm (UTC) - Expand
silverfalln
Nov. 20th, 2010 02:27 am (UTC)
Yep, same old excuses as ever. :/

It's not -your- fault she can't manage money.
lilenth
Nov. 20th, 2010 02:40 am (UTC)

Once again Starfinder's complete lack of professionalism or ethics fails to shock anyone.

Refunds should always be possible, especially when a customer has received nothing, if work has been done they should get a partial refund and the work done so far. I'd bet she hasn't done anything on it though.

Starfinder needs to learn that "needing" money does not make it okay to jerk customers around, steal from them or otherwise behave poorly, her issues are her issues, they are not the customer's fault nor is anyone obligated to give a damn about her problems.

All I'm reading in her reply is quite literally "baawwww". Just because she's having a hard time doesn't mean it's okay for her to guilt trip people especially since she's taken and kept money for months without producing anything.

To be frank, I wish that Starfinder would learn that nobody is responsible for her problems but her, she's made her bed, she needs to lie in it, if she doesn't have the money to refund someone, that's nobodies fault but her own since she spent the money before completing the work.
lilenth
Nov. 20th, 2010 02:48 am (UTC)

Edit: Wow, that stream chat, is just super special and so entitled. Does Starfinder honestly believe that having a pet die exempts her from being required to fill her outstanding business contracts in a timely manner? or that she's the only one that has it hard.

My jaw literally dropped when I got to: "9:37 KannosWD: Unless collections calls you daily, and you have credit that is so piss poor you can't even get student loans, like my boyfriend and I currently are dealing with, then your issues aren't as bad. ". Starfinder needs to get over herself, everyone's issues are different and their perception of them is subjective. Her issues are not a trump card that makes her a poor widdle girlie suffering oh so much more than everyone else.

Not to mention it's probably her own fault that her credit is piss poor if she carrys on with the rest of her finances like she does selling her work.
(no subject) - cesarin - Nov. 20th, 2010 03:04 pm (UTC) - Expand
(no subject) - lilenth - Nov. 20th, 2010 03:13 pm (UTC) - Expand
(no subject) - weirdmisty - Nov. 20th, 2010 10:26 pm (UTC) - Expand
(no subject) - lilenth - Nov. 21st, 2010 02:57 am (UTC) - Expand
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(no subject) - westly_roanoke - Dec. 2nd, 2010 12:43 am (UTC) - Expand
leahtaur
Nov. 20th, 2010 02:47 am (UTC)
Interesting. In that chat you just posted, she said "besides..the commission I am streaming now was pre-paid for a week ago." I thought she kept saying that she only does payment upon completion now to ensure everyone is happy... hmmm.

If you watch her journals there are still constantly people popping up and saying "hey, I haven't gotten my stuff yet" and then she hides comments. Not just the OP here either.
silverfalln
Nov. 20th, 2010 02:55 am (UTC)
I know, a week is so much longer a time than 13 months. And the whole pay on completion thing seemed to go away when she realized she can't work fast enough to support her expensive toys.
(no subject) - sigilgoat - Nov. 20th, 2010 03:53 am (UTC) - Expand
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SEE ICON! - oceandezignz - Nov. 20th, 2010 08:56 pm (UTC) - Expand
(no subject) - celestinaketzia - Nov. 21st, 2010 01:44 am (UTC) - Expand
(no subject) - the_life_of_e - Nov. 21st, 2010 12:46 pm (UTC) - Expand
(no subject) - thaily - Nov. 21st, 2010 11:12 pm (UTC) - Expand
(no subject) - witchiebunny - Nov. 21st, 2010 11:29 pm (UTC) - Expand
I don't know?? - wingwolf88 - Sep. 3rd, 2011 09:10 am (UTC) - Expand
(no subject) - leahtaur - Nov. 20th, 2010 03:55 am (UTC) - Expand
(no subject) - mattdawolf - Nov. 20th, 2010 03:58 am (UTC) - Expand
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(no subject) - leahtaur - Nov. 20th, 2010 04:14 am (UTC) - Expand
(no subject) - witchiebunny - Nov. 20th, 2010 05:57 pm (UTC) - Expand
(no subject) - sigilgoat - Nov. 20th, 2010 04:00 am (UTC) - Expand
(no subject) - cesarin - Nov. 20th, 2010 03:07 pm (UTC) - Expand
jono_m
Nov. 20th, 2010 02:54 am (UTC)
hope you get this sorted out, she seems to have had a lot money issues recently though some of which I really don't believe and then she made a bunch of journals about those adoptables she was selling and how people don't understand them.
marus_puppy
Nov. 20th, 2010 03:46 am (UTC)
I just read one of the adoptables rants. It made me laugh because of how immature she sounded in it. I get that it gets frustrating to keep saying the same thing over and over, but don't take it out on people like that. If you can stay civil, you're a step ahead of the game.
(no subject) - lilenth - Nov. 20th, 2010 02:33 pm (UTC) - Expand
korth
Nov. 20th, 2010 02:55 am (UTC)
Jesus.
I can never understand how some artists can have such poor professionalism/communications/etc. It doesn't take much to be a nice person.. I've taken a bit on commissions, but I've always been ready to give refunds if needed and keep a good line of (polite) communication.
kuwaizair
Nov. 20th, 2010 01:04 pm (UTC)
i always feel bad and guilty, i don't get money and then i just feel bad and inept at everything. so the few commisions I get, i only take money when I'm done
duster
Nov. 20th, 2010 03:13 am (UTC)
Oh look. Starfinder tries to guilt trip another commissioner into backing off and letting her steal their money. For the 2810273810th time.

Her financial situation is her problem, not yours. And according to her she's always had financial problems. Like for three years. At this point either she's completely money imcompetant or she's lying to keep your money. And judging by the fact she's selling adoptables for absurd amounts and taking even more commissions and buying luxury items, guess where I'm putting my money.

Don't let her get away with it, get your refund. It's your money, not hers.
2cuxi
Nov. 20th, 2010 03:20 am (UTC)
There are simply not enough reality checks and clue-by-fours on Earth to help this person. How illogical and horribly self-centered she sounds! She's gotta draw up or pay up. End of story. No whiners.
megumi_kitten
Nov. 20th, 2010 10:27 pm (UTC)
"Draw up or pay up"

Good slogan!
astraldescent
Nov. 20th, 2010 03:29 am (UTC)
Would it be possible for a large, multiple party lawsuit to be formed against Starfinder similar to the one someone else posted about earlier this week? I know its a lot of trouble but in such cases if you win, doesn't the other party pay your legal fees?

It might be worth looking into, since at this point I'm thinking SF has to be lying about the debt and is just playing everyone for fools.
duster
Nov. 20th, 2010 03:32 am (UTC)
I think she got threatened with a suit but it never happened. I could be confusing her with Paiseley though.

I usually don't wish people ill, but I hope she eventually gets sued by the people's she's scammed. It's probably the only way she'll ever learn and even then I'm doubtful.
(no subject) - leahtaur - Nov. 20th, 2010 03:34 am (UTC) - Expand
(no subject) - mpd_84 - Nov. 20th, 2010 03:40 am (UTC) - Expand
(no subject) - growly - Nov. 20th, 2010 03:47 am (UTC) - Expand
(no subject) - mpd_84 - Nov. 20th, 2010 03:52 am (UTC) - Expand
(no subject) - pandemic_panic - Nov. 20th, 2010 04:08 am (UTC) - Expand
(no subject) - mpd_84 - Nov. 20th, 2010 04:09 am (UTC) - Expand
(no subject) - fenris_lorsrai - Nov. 21st, 2010 05:36 pm (UTC) - Expand
(no subject) - anjel_kitty - Nov. 23rd, 2010 04:20 am (UTC) - Expand
(no subject) - kesslan - Nov. 27th, 2010 04:36 am (UTC) - Expand
misteroffense
Nov. 20th, 2010 03:29 am (UTC)
"Boo-hoo I'm in debt to everyone. Pity me!"

Debt is no one's fault but the person in debt (most of the time). This is why I don't use credit cards or borrow money...
zippiner
Nov. 20th, 2010 06:48 am (UTC)
To be honest, Credit cards are fine and great to build up your credit score. Just treat it like real money. Instead of taking out a 'loan' pay it off in the same week.
Your credit goes up / stays golden, and you never accrue interest!
(no subject) - wolf_goat - Nov. 20th, 2010 08:34 am (UTC) - Expand
(no subject) - stormrunner1981 - Nov. 20th, 2010 07:06 am (UTC) - Expand
growly
Nov. 20th, 2010 03:43 am (UTC)
I am incredibly disgusted by how she has handled this. I feel like my blood pressure is raising just reading all that. I applaud you for staying polite.
celestinaketzia
Nov. 20th, 2010 03:58 am (UTC)
Oh, it seems Star has, once again, forgotten the rule of not spending money for work you haven't done.

Too bad PP won't let you dispute her. Wouldn't it take it out of her PP account whether or not anything is in there?
sigilgoat
Nov. 20th, 2010 04:00 am (UTC)
They have a 30-45 day window for disputes. 13 months is too long for them :c
(no subject) - celestinaketzia - Nov. 20th, 2010 04:08 am (UTC) - Expand
(no subject) - lilenth - Nov. 20th, 2010 02:38 pm (UTC) - Expand
oraien
Nov. 20th, 2010 04:48 am (UTC)
Waiiiit... this is going on RIGHT NOW?

Hm. According to her FA gallery, she's taking a new commission for a custom made character as of about five hours ago....???
leahtaur
Nov. 20th, 2010 04:55 am (UTC)
Yes, she is. Anytime a waiting customer brings up how long it's been, she hides their comment so no one else can see how many people are getting burned.
(no subject) - oraien - Nov. 20th, 2010 05:01 am (UTC) - Expand
(no subject) - leahtaur - Nov. 20th, 2010 05:03 am (UTC) - Expand
(no subject) - oraien - Nov. 20th, 2010 05:05 am (UTC) - Expand
(no subject) - celestinaketzia - Nov. 20th, 2010 05:14 am (UTC) - Expand
(no subject) - leahtaur - Nov. 20th, 2010 05:16 am (UTC) - Expand
(no subject) - celestinaketzia - Nov. 20th, 2010 06:02 am (UTC) - Expand
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(no subject) - thaily - Nov. 20th, 2010 03:56 pm (UTC) - Expand
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