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blue_snow_leopard Commissioner

May 27th I had posted up an icon idea called pokepuffs. They are just simple little fat drooling pokemon.

http://www.furaffinity.net/view/3920666/

I soon after, get noted by Blue_snow_leopard asking for the lucario I drew. It had already been sold and I'm not making any doubles (besides shinys) of the pokemon. I apologised and she asked if she could reserve some.

I hesitantly agreed, assuming she was reserving like, 5 or so of them... no.. 32 of them..
She swore she'd pay for them all, so I agreed to hold them for a while for her, again assuming I'd be holding them for 1 or 2 months.

http://img254.imageshack.us/img254/764/usercontrolpanelfuraffi.jpg


From there I accidentally drew 2 she had reserved, I got a note about it and did what I could to fix the situation:

http://img84.imageshack.us/img84/2060/buying.jpg

Now, also, you'll notice she said she'd be sending $40 I had only received 20. So I figured I'd wait for the second 20 since it sounded like 2 parties were paying.


She after that had asked me to switch out her cindiquil she bought for a quilava, which I didn't mind since I messed up earlier by selling one she had reserved.



About 2 months later she asks me about the icons, referring to getting more than the 20 she actually paid me. I let her know that I only got 20 of the 40 she promised and that would only get her 4, and that I was waiting for the second 20 before I started on the batch. She apologies and tells me her friend didn't pay. (I wish she would have told me sooner)



After that, it took me a while (too long) to get to doing them. Since she never really told me which to do out of the group I picked myself. And got them all done for her and sent.
http://www.furaffinity.net/view/4395261/



I didn't hear from her for a while after that, and I can't just hold the pokemon for her forever, but decided to wait it out a little longer.



I get an IM from her today, wanting the rest of her pokemon. I reminded her that she only paid for 4 of them and I had already finished those 4, and that I was willing to hold the rest for 2 more weeks before releasing them and starting up doing my pokepuff icons again without worry of having to tell people that actually have money on hand that I can't give them that pokemon because someone who's been holding them since May still wants them but can't pay for them.

Here's the IMs.
page1
http://img101.imageshack.us/img101/8305/chatpg1.jpg
page2
http://img243.imageshack.us/img243/2125/chatpg2r.jpg
page3
http://img819.imageshack.us/img819/2740/chatpg3.jpg
page4
http://img242.imageshack.us/img242/6131/chatpg4.jpg


Tl;dr
She fought with me over messenger, and tried to pull a guilt trip and tell me I'm insensitive when I let her know that after 5 or so months of reserving these things, she had 2 weeks to get which ones she wanted before I released them from reserve.


Here's proof she's been online, and uploading stuff, so she had the chance to let me know what was going on.
http://img230.imageshack.us/img230/4631/userpageofbluesnowleopa.jpg



I don't know, I tried to be nice, I thought that 2 weeks would be fair.

I honestly am not sure if I'm in the wrong here or not. But I do know she gave me quite a fight, and a lot of trouble over little icons...

So just a little beware, it sounds like she uses her disability money for art. (or something) And pulls big guilt trips to make the commissioner feel bad about not getting exactly what she wants.

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Comments

( 43 comments — Leave a comment )
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ichigoneko33
Nov. 17th, 2010 12:59 am (UTC)
Wow. I applaud you for keeping cool, I'd have some difficulty. Definatly not someone I want to work with, thank you.
uncensord
Nov. 17th, 2010 01:01 am (UTC)
I would suggest pulling the reserves she hasn't paid for and selling those off to people who have the money. Especially if she's doing guilt trips about her being disabled just to get free stuff.

If she only gets $30 a month, and has to rely on someone else to pay for things, then pokemon icons are the least of her worries.
catzero
Nov. 17th, 2010 01:12 am (UTC)
That's bull. She can't claim that she is disabled and only getting $30. I'm certified disabled and I get over $400 a month. I can still do art work at my own pace, it's not that hard when you know how to take breaks. I too rely on someone to help pay for things and I can still hold my own. I can't believe she is using that as an excuse to back out on things. People like her are the worst.
(no subject) - uncensord - Nov. 17th, 2010 01:19 am (UTC) - Expand
(no subject) - catzero - Nov. 17th, 2010 01:30 am (UTC) - Expand
(no subject) - uncensord - Nov. 17th, 2010 02:13 am (UTC) - Expand
(Deleted comment)
(no subject) - kerstin_orion - Nov. 18th, 2010 01:51 am (UTC) - Expand
(no subject) - onesteptwo - Nov. 17th, 2010 01:43 am (UTC) - Expand
(no subject) - silverfalln - Nov. 17th, 2010 01:35 am (UTC) - Expand
(no subject) - megumi_kitten - Nov. 17th, 2010 03:56 am (UTC) - Expand
(no subject) - silverfalln - Nov. 17th, 2010 03:59 am (UTC) - Expand
coyote_feathers
Nov. 17th, 2010 01:10 am (UTC)
Agreed, she sounds quite unreasonable. How old is this person?

You were extremely patient to let her "reserve" some designs, however I would advise against this in the future. While it might seem cold, I think it would help to deter these kinds of people. I once had someone try and "reserve" three commission slots when I was only open for five, and I foolishly agreed. I turned other potential customers down because I didn't want to be "mean". It took them over a month to pony up references and payment. I got it done and got paid, but it was a huge hassle and I wound up miffing three people in the process. Bad news.

Let this roll off your back. They got what they paid for. I trust you still have PayPal receipts for the amount given as proof in case they try to cause trouble?
grandioze
Nov. 17th, 2010 03:53 am (UTC)
Her page says she's 24. Maybe it's just me, but I really don't believe that.

I also agree with you on the slots.
(no subject) - coyote_feathers - Nov. 17th, 2010 11:19 am (UTC) - Expand
onesteptwo
Nov. 17th, 2010 01:11 am (UTC)
If she's disabled and KNOWS she will only have 30 dollars a month to spend, she shouldn't be buying oh ... 128 dollars worth of icons in one go.

Screw her. Do your two weeks so she can't call you on it and keep on moving on.
uncensord
Nov. 17th, 2010 02:14 am (UTC)
Exactly what I was thinking.
(no subject) - megumi_kitten - Nov. 17th, 2010 03:58 am (UTC) - Expand
(Deleted comment)
kayla_la
Nov. 17th, 2010 01:18 am (UTC)
Goodness gracious. This is definitely one of those 'Commissioning an artist does not make them your friend!' instances. I would have cut her off and sold her reserves long ago, especially when she started with the manipulating.
duster
Nov. 17th, 2010 01:24 am (UTC)
Wow. How irritating. I love how she talks to you like you know she's disabled and you're doing this like it's something extremely personal.

I second kayla_la, as soon as she started the guilt tripping and manipulating, that's when the refund should've been doled out (if there was work not done yet) and told to take her pity party somewhere else.

If she gets so little money a month, what is she doing buying luxury items like art?
ellonwye
Nov. 17th, 2010 02:42 am (UTC)
sob
pandemic_panic
Nov. 17th, 2010 03:00 am (UTC)
What a spoiled brat. If you KNOW you can't pay for something within a reasonable amount of time because you don't have a job, then you shouldn't be buying ANYTHING. You should be saving that money. It's perfectly ridiculous to expect someone to give you something for nothing just because you want it. Ugh.

I'm in awe of how well you kept your cool, I would not have been that patient. I would have been like, "well, if you're disabled and can;t pay me, than I cannot sell you anything because I am not SSI nor a charity."

The entitlement, it BURNS.
kerstin_orion
Nov. 17th, 2010 03:09 am (UTC)
Please refrain from name-calling.
anjel_kitty
Nov. 17th, 2010 03:07 am (UTC)
How does this work? Do you adopt a pokemon and therefore can't sell other ones? Its a paltry amount of money to even worry about reminding you of the copyright issues, so I'll forgo that, but you could just create your designs and expand your inventory. That way you could tell her that you have other designs not based on copyrighted characters you'd be happy to sell her upon giving you the actual money for them.
This customer seems to be filled with excuses and is not worth your time.

wildehund
Nov. 17th, 2010 03:47 am (UTC)
All I heard was a lot of "Baw, my life is really horrible so everyone should go out of their way to make me happy." I don't want to be insensitive to her situation, whatever it is, but it's really not your problem that her life is rough right now. You've got your bills to pay too. Echoing all the people saying she shouldn't be commissioning art if she doesn't have the money, wrong to guilt trip, etc.

I do not think you're in the wrong. You're a business. She wouldn't go into a restaurant, order a bunch of food, and then say "Sorry, I'm disabled and I have a huge sob story and can't afford to pay for all the food right now but maybe later. But, give it all to me now anyway or I'll cry." The world does not work like that.
alcyione
Nov. 17th, 2010 03:54 am (UTC)
Wow. I cannot believe she laid such a guilt trip on you. o___O

My mind is effectively blown. Thank you for the warning... this one is definitely banned in my books.
stormslegacy
Nov. 17th, 2010 04:04 am (UTC)
Not worth $20 of your time. I'd either refund what she's paid so far and call it done entire, or I would finish the ones paid for and tell her that you're done.

In the future, have a time-limit for how long slots can stay taken. 2 weeks is more than reasonable. Any more and you will have people that make all sorts of promises and flake out =(
hobokitten
Nov. 17th, 2010 04:21 am (UTC)
If I were you, I wouldn't take reserves in the future. Or if you do, put them on a strict timeline. If you don't get a Ref/Payment within 2 weeks, the reserve expires.
astraldescent
Nov. 17th, 2010 04:41 am (UTC)
Honestly I think I would've been more worried had you gone along with her guilt trip. You aren't in the wrong at all, and you aren't responsible for her living situation.
I really hope that I never have to deal with something like this. I don't think I could be as professional as you were.
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