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Quick update:
a possible new alias? "Jen Collier" joined roughly 16 minutes AFTER that warning was posted to that site.

ETA: this is also easily a warning thread about etsy's policies on dealing (or... NOT dealing) with scammers and fraudulent sellers on their site.

- -

Another warning, with details.

Back on August 1st I ordered these items from the etsy seller known as fairycartel (who we now know will hide under NUMEROUS names)... to see each listing, copy and paste the 8-digit # to the end of this address: http://www.etsy.com/listing/########

48611486, 52856410, 52818660, 52818564, 52818214, 52818161, 52717024, 52690122, 52564449, 51531938

On August 17th/18th I sent her a note concerned to how long they were taking to get here and got this reply:

These shipped to New Mexico so I imagine they will arrive sometime this week. Australia parcel post can take anywhere from 1-4 weeks, but the standard is generally two. I did have
a six week parcel arrival but that's quite rare. I expect these will arrive in the next few days. Will that be alright or cause a problem for you or an anticipated project?


screen: http://grygon.deviantart.com/art/etsy-seller-warning-183118940

By September 5th I knew I had been had as the paypal deadline for opening a dispute was closing soon. I opened a dispute and also left negative feedback via etsy and that very day got a reply from the seller via paypal. Sadly, I didn't take screens of the dispute while it was open (does any one know if I still can, I went into paypal's resolution center to see if they kept histories and I couldn't find one). Basically she accused me of having several accounts in NM and I bought stuff from her as well as other sellers JUST to leave negative feedback.
Here's the feedback I leave for others as a buyer:
Here's the feedback I get from sellers as a buyer:
Here's the feedback I get from buyers as a seller:

Because of the sellers like faircartel my rating is 66%. Seem fair?

Here's a screen of her policy page AFTER I left her negative feedback and opened a dispute:

Around September 6th I found jewelsofmandalay selling the exact objects as fairycartel. Only she was supposedly based in California instead of "Australasia". I shot her a note:
but quickly decided it was too fishy and didn't buy from her afteral (glad now that I didn't).

On September 28th paypal sent me this note:
Hello ####,

We have concluded our investigation into your case and have decided in your

You have indicated that a partial refund of 0 would be satisfactory.

If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account

I was logged into paypal EVERY DAY and they never ONCE asked me what refund I thought would be satisfactory while this dispute was going on. I also attempted to ask for advice/warn people via etsy's forums and it was quickly shut down though I don't think I mentioned any names at all. I also reported the items as no shows via etsy's own filing/abuse system but it was clear they don't do much at all as they repeat to file paypal disputes and/or postal disputes. In the end, they weren't helpful at all, they just thanked me for the email and that was it.

In late September (I forget the exact date as my mail doesn't come to the address where I reside for safety issues involving another artist/supplier) I got a strange package from Thailand, dated as having shipped on 15-09-2010. Inside were 5 of the 10 charms I had ordered. The return-mailing address written as "kitkatmelrose@gmail.com 4 sis supplies thanks for ordering from us!" and inside a note saying "part one of your order via merchant 44802: fairycartel"

I think I've provided all the info that I can, if I'm missing a key piece of evidence just ask and I will try to screen-grab or take a photo of it.

I think it's safe to say that if you see ANYONE selling those little charms- be very careful.

It should also be noted that in the beginning I found out that fairycartel supposedly bought these charms from a "monkeys n mermaids" who also have/had an etsy and ebay shop.
Does anyone else have any more links or aliases associated with this person?

ETA: added a 4th username. Also here's the link where I supposedly called fairycartel out:
(read my post... do I mention names? Nope. Etsy shut it down cause I supposedly did)
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 79 comments — Leave a comment )
Oct. 18th, 2010 09:03 pm (UTC)
What I want to know is...where the hell is Australasia?

And thanks for the warning! It sucks that Etsy has such poor customer service!
Oct. 18th, 2010 09:15 pm (UTC)
I think she also mispelled California as jewelsofmandalay but since all her accounts have been deleted I can't verify this (I also have no screens of her profile page to look at).

You have no idea how bad it sucks. It's near impossible for me to sell things now cause of that piece of shit and the others like her found on those links. I have 100% positive feedback as a seller, but noooo- now I can't sell squat cause of sellers like her getting their panties in a wad and leaving negative feedback cause buyers like me expect to get our items. It SUCKS that people just look at the percentage, it SUCKS that buyers are allowed to leave feedback anyway, it SUCKS that there aren't 3 percentages instead of just the one, it SUCKS that I am such an honest seller here on LJ and I link people to my ebay and etsy and LJ feedback (and it SUCKS those people who follow the link can't see my only negative feedbacks are from fraudulent sellers, NOT BUYERS), it SUCKS that etsy doesn't give a crap about all this.

(no subject) - grygon - Oct. 18th, 2010 09:16 pm (UTC) - Expand
(no subject) - westly_roanoke - Oct. 18th, 2010 09:18 pm (UTC) - Expand
(no subject) - grygon - Oct. 18th, 2010 09:28 pm (UTC) - Expand
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(no subject) - grygon - Oct. 18th, 2010 09:48 pm (UTC) - Expand
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(no subject) - snippetchick - Oct. 19th, 2010 07:59 am (UTC) - Expand
Oct. 18th, 2010 09:47 pm (UTC)
I believe this seller was back on the site under a fourth account, DIYlocket. They were selling these same very distinctive items with similar photos, use of tags, and shipping profiles. The account was registered October 5 and listed as being in Thailand. Unfortunately I didn't get a screenshot of their listings because I didn't think Etsy would close the account so quickly, but here's one of DIYlocket's item photos to compare. And if you search for 'steam punk locket' some of DIYlocket's listings still show up.

It looks like this problem seller is the only person on the site selling this kind of item (metal and acrylic shadowbox-like lockets), so it might be a good idea for everyone to steer clear of this type of item if they show up on the site again.

There's also a post on the Etsy forums about FairyCartel, but unfortunately they don't allow posts about specific incidents/sellers so the post has been locked.
Oct. 18th, 2010 09:53 pm (UTC)
I think you're right, DIYlocket is also fairycartel.

I sent a note to the user who tried posting to the forums and directed them here.
Oct. 18th, 2010 10:22 pm (UTC)
Okay, is there any specific reason WHY Etsy doesn't allow calling out? Sounds like if they did allow it, this might not have gotten so huge.

And this sucks, because I love Etsy so much and have had pretty good experiences with the few sellers I've purchased things from, but stuff like this and Etsy's lack of response is really starting to make me wonder... I guess I'll stick to shops that are referred to me through people who have already gotten things from them and have nothing but good to say about them.
Oct. 18th, 2010 10:28 pm (UTC)
Cause they want everything to look pretty and flowery and perfect? I don't know why that's in their policy, but it does seem ridiculous.

And ditto, I am getting fedup. First they allow tomorrowsunknown to leave me ALL negative for all the purchases I made from (4, I think), as revenge for me leaving 2 negatives and 2 positives (god forbid that instead they answer the numerous notes I tried sending them, noooo- that would mean paying attention to customers!). And now this deal with fairycartel.
(no subject) - girlomega - Oct. 18th, 2010 10:35 pm (UTC) - Expand
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Oct. 18th, 2010 11:17 pm (UTC)
Also, is it cool if I post this entry on my Facebook page? I've got friends on there who are heavy Etsy buyers and I don't know if they're aware of this happening and how Etsy is dealing with it.
Oct. 18th, 2010 11:20 pm (UTC)
Yes! x-post like crazy.

Actually now I am thinking about it, I think etsy should have their own warning thread lol. But since this one became it, share away!
(no subject) - girlomega - Oct. 18th, 2010 11:23 pm (UTC) - Expand
(no subject) - grygon - Oct. 18th, 2010 11:25 pm (UTC) - Expand
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(no subject) - girlomega - Oct. 18th, 2010 11:36 pm (UTC) - Expand
Oct. 19th, 2010 05:57 am (UTC)
o_O does Etsy primarily use paypal for payments??....Is it enough to get them involved?? To try and get Etsy to actually take things seriously and DO something about this scamming that is going on in their site?
Oct. 19th, 2010 11:23 am (UTC)

I was considering using Etsy, but after reading this I think I'll find other methods to sell my art. I do not want to deal with a company that protects and shelters scammers.

Seems like all of these groups get started and are oh so wonderful for a time then bammo the bad starts creeping in as they pay zero attention to keeping their site scam free.
Oct. 19th, 2010 02:29 pm (UTC)
They don't protect scammers though. It doesn't sound like Grygon went through the right channels--you need to email customer service. Out of the ~100 transactions I have had only 2 have gone downhill and when a buyer was threatening me and harassing me under different names not only did they prevent her from leaving feedback but they were super-helpful in stopping it.

The calling-out rule is in place because the feedback system should be enough--if they leave dishonest feedback Etsy can help you fix it which will get rid of that bad rep. But if a dishonest post is made, all they can do is lock or delete it--but that doesn't erase it from people's minds.
(no subject) - vaxtorino - Oct. 19th, 2010 10:00 pm (UTC) - Expand
Oct. 19th, 2010 11:41 am (UTC)
Fairy Cartel Rip Off Too
Just wanted to drop in and say I too was bamboozeled by this thief. I heard so many stories, was promised a refund, told her sister in California would send out a new shipment, and still never received a single package or a refund from this seller. I didn't know that Paypal had a time limit on filing. It's a pity because this seller was so good at stringing me along and leading me to believe that I would indeed get the product. The last note from this person declared that she just had a baby and it came 7 weeks early. Funny there was no mention of a baby or children on her blog...Rotten practices, I can't believe Etsy let it go on for so long, I'm sure this creep made several thousand dollars off of this scam. GRRRR
Oct. 19th, 2010 02:25 pm (UTC)
You can probably have the feedback removed. Etsy customer service is really good, but you need to email them. You paid her and didn't receive either the item or a refund--by their rules a seller must provide one or the other. I've had issues with a very VERY nasty buyer who was harassing me under different names--they prevented her from leaving feedback and were very helpful in stopping it.

According to their rules, that is calling out. You posted enough IDing info for me to find her--all I'd have to do is check your feedback. Also, if she saw it she could be offended. They encourage private resolution and leaving of honest feedback. As someone who had been called out by said harassing buyer, I can 100% understand why the rule is in place--who is to say whether or not the info is true? They can help you change feedback if it's not warranted, but what the public sees is another matter.
Nov. 10th, 2010 06:15 am (UTC)
I want to make it CLEAR that I never had any 'scam' dealings with any of the above.
FairyCartel, JewelsofMandalay, DIYLocket, alotof or TheFancyMuse.
I personally do not think they are linked and I think that maybe people are going to far with this. For anyone reading this that are sellers mentioned above I AM not saying or claiming anything against you. I DID receive my purchase from you, Fairycartel, you know this because I told you. I was just upset because it was late and I did not expect it to take over two weeks. May only unresolved problem is from Twobusybears. They have my money and I do not believe these are all related. I agree with the other posters who have withdrawn, I am not at war with these people. I intend no harm or slander.
Re: SORRY I HAVE TO RETRACT - grygon - Nov. 10th, 2010 06:31 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - kayla_la - Nov. 10th, 2010 06:35 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - kayla_la - Nov. 10th, 2010 06:36 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - stormslegacy - Nov. 10th, 2010 06:59 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - aliceinjersey - Nov. 10th, 2010 08:04 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - aliceinjersey - Nov. 10th, 2010 08:01 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - kayla_la - Nov. 10th, 2010 08:07 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - oceandezignz - Nov. 10th, 2010 09:02 am (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - grygon - Nov. 10th, 2010 01:43 pm (UTC) - Expand
Re: SORRY I HAVE TO RETRACT - thelady_lazarus - Nov. 10th, 2010 03:41 pm (UTC) - Expand
(Deleted comment)
Oct. 19th, 2010 07:58 pm (UTC)
Re: FeedbackRemoval
The blogger one? Wow. They're doing their best to remove every inch of themselves from the internet. Hopefully Google Cache has some views.

From what I do recall from the blogger, she claimed to have been in a military marriage, so they did a lot of traveling per his orders, and one of the stations was apparently NSW. There was something about Oz too, but I never looked into that/what that area actually is.
Nov. 8th, 2010 03:36 am (UTC)
i just opened a dispute with paypal for jewelsofmandalay!!! I ordered two items in september and when they didn't come by early october, i sent her a convo asking when to expect them to be shipped... when next i logged in, she had deleted her account. i was and am furious! as a fellow etsy seller i was disappointed and to date this has been my only problem thusfar with etsy.

it was only $10.80 but I am glad I sent a dispute in. Is there a way we can collectively say "hey, so and so cheated us out of money?"
Nov. 9th, 2010 04:00 am (UTC)
You're being serious?

Grygon,You just linked 5-6 sellers in 3-4 countries based on what they're selling, not who they are. You've openly admitted to having issues with other sellers, spending 5 years being 'angry' at one seller, and now you're showing just how crazy you are by stalking? Really?
One of those members you've mentioned is a respected member of the Artfire community and no complaints. For all practical purposes she's seems well liked. In addition she's already told everyone what happened. She actually received an apology from a user who was misled by this very post. A user who oddly complained when she had already received her order, and ended up pulling her complaint from this very thread.
So what is the deal here?
It's funny to me that you receive YOUR pieces and so no one is allowed to receive theirs or have access to it? Sick. You are definitely cruel, very bitter and plain ol' sick and unfortunately have way too much time on your hands. I mean, you realize that people have withdrawn their complaints on here right? You probably know why then. Just keep an eye out and don't be surprised if more people withdraw their complaints on here once they realize the game you're playing. Like I said. Sick. I'm on etsy too. 200 positives, one neutral. Buyers like you are the reason that in the forums we are Begging for a buyer block button.
Nov. 9th, 2010 04:17 am (UTC)
Re: You're being serious?
Alright, you're allowed to disagree with people and even argue with them, but you went too far with the barrage of personal insults. If you have a valid point to make, feel free to make it, but this certainly isn't the way to go about things, we do have rules, please read them on the userinfo.
Nov. 9th, 2010 04:44 am (UTC)
Re: Re: You're being serious?

Well, if you want to go by rules, then I doubt this type of blatant, slandering behavior is allowed. If you or any LJ staff have anything to show that says that it is allowed to post baseless accusations, cruel accusations, accusations that question the core of an individual, group or business then I stand corrected, otherwise this went way past the rule book awhile ago.

So if the rules allow that the OP can be as vicious about these open attacks, I think she should well prepared for any questions that come with it. It is cruel, It is sick and it is true that she has multiple issues with buyers on etsy, these are facts.

The truth hurts, if the truth about a person is an insult to them, well then it's on them, not on me or anyone else. I appreciate your point and you as the voice of reason but I'm on etsy and artfire and I know buyers like this, infact, I'm just about to get to know the other seller she's complaining about. Think about it.

You're free to disagree and we can just agree to disagree, in the meantime I will not be loaning my time or name to this thread, because buyers like this make me sick. Sellers like the ONE she describes also make me sick, but to have her go about things the way she has, she's just as bad as them in my book.

Hate, bitterness, lies, call it what you want, it's never helped anyone.
Accusing a person or people, or how ever many people she's called a 'fraud' goes way past personal. You think about how you would feel, and don't use the rules. The rules have clearly not applied to these threads.
Nov. 10th, 2010 06:45 am (UTC)
Re: You're being serious?
Please, try to keep a smidge of your vitriol out of this thread. Like you say, please feel free to agree to disagree, but do not start slamming the OP here in the name of 'justice' it does you no favors either.
Nov. 16th, 2010 02:23 pm (UTC)

paypal settled in my favor and i was refunded the full $10.80


i hope in the future this seller(s) learns their lesson and does better business
Jessica Ramey
Jan. 27th, 2011 03:21 am (UTC)
Silly Me
I forgot about my package...life got busy. The lockets I ordered never arrived... I'm now out $26. Thank goodness I didn't buy in bulk. I do love ETSY and I can't believe I was hoodwinked. And Paypal's time limit of 45 days is not long enough. Sometimes packages get stuck in customs. Thanks for the info and letting me get more info about fairycartel.
( 79 comments — Leave a comment )


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