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In Response

So I've been away from the internet and Live Journal for a while, and today, whilst going through my backlogs for LJ, I found myself faced with a Beware post about me that I was unaware of. So the following is my public rebuttal to what was said about me. I will do my best to include absolutely everything that happened with as many screen shots as possible.



On August 24, the user ShadowPelt accused me of being "the worst suiter I have ever know[n]" and that I was out to scam people.

The whole post can be found here:
http://community.livejournal.com/artists_beware/369786.html

First off I would like to clear the slate. At no point have I ever taken any of my commissioners money without coming through with a product. Yes, sometimes it takes me longer then expected, but I do award patience and do my best to conduct myself in a professional manner. I would personally rather take my time to finish a commission and keep it up to standard, then rush and put out something I'm not completely satisfied with.

And to comment on the people who believe that I started taking commissions after making one suit, such is not the case. I made several personal suits prior to the red mewtwo seen on my FA. Pictures of them can be found in my LJ scrap book (at the time I frequented the fursuit communities here on LJ MIGHT recall my early experiments). Red was simply my first commissioned suit and at the time I was very proud of it so I made sure to post it on a wide range of sites.

After completing Red and posting my generalized price sheet, I was contacted by several interested parties, ShadowPelt among them. And so followed our business together. Please peruse the following logs taken directly from my Outbox on FA for specifics. A couple of her notes appear to be missing but this is all the nitty gritty from my end.

Section 1 - Initial contact. Payment plans discussed, character and fur ideas covered, and general price range given.

http://quiksilver.furrynet.com/images/notes1.jpg

Section 2 - Head added to order, some payments made measurements asked for. I would also like to note that (in the note bordered in black) it was understood that the project would be started around when payments totaled approximately $150, as per the **commissioner** herself.

http://quiksilver.furrynet.com/images/notes2.jpg

Section 3 - Total amount clarified. More details worked out regarding design.

http://quiksilver.furrynet.com/images/notes3.jpg

Section 4 - Fur orders come in, refund discussion begins in last note (in the form of a trimmed down order). Expenses and incomes laid out.

http://quiksilver.furrynet.com/images/notes4.jpg

Section 5 - Talks become tense and terse, several inflammatory shouts were left on my main page (a couple copied further down), final refund sent, and contact ceased.

http://quiksilver.furrynet.com/images/notes5.jpg

-Shadowpelts Page Comments-

Posted: October 25th, 2009 03:41 PM

Hey Kime, Look.

I hate having to post this on your page but you aren't taking any of this seriously, not answering my notes. I want my money and my fur/foam. This is getting ridiculous..

October 25th, 2009 03:43 PM

I've given you more then enough time to not only work on my suit but to send the stuff back to me. I started talking to you about making my suit back in March/April and you didn't even have the fur until Sep..

Posted: October 25th, 2009 03:46 PM

Actually, I don't even want the fur. I need a full refund. I don't want to go to further measures, but I wont hesitate to take legal measures into hand. I'll give you a week, til next Sunday to refund all my money. $164

---

-Related Number Lists from my personal files

Lime Fur: 29.03 (1 yard)
Black and White Fur: 54.00 (a yard each of good fox fur)
Burnt Orange: 17.00

Income: 164.00
(20+10+19+17+30+13+25+20+10)

Tail/Arms/Hands (-fur): 45.00 (25+20)
Shipping: 20.19
Return = 43.78

---

PayPal Logs

-Money In-
http://quiksilver.furrynet.com/images/MoneyIn.jpg

Payments by ShadowPelt are from the Nords___. (Brooke was another commissioner I had at the time who I was also making a partial for.) PayPal fees at no point were charged to ShadowPelt at time of refund.

-Money Out-
http://quiksilver.furrynet.com/images/MoneyOut.jpg

Shows where her money went. (To fur) Jynell H. sent me the burnt orange fur (purchased through the LJ fursuit communities). The lime green was purchased from Mendals. And, the controversial "JoAnns fur", was actually the high grade course fox-fur, and was purchased from Blade S. Park. At no point did I personally cut into any of the fur. It was put aside in the boxes I received the orders in.

While I agree the fox fur and the cheap grizzly fur from JoAnns have a similar texture, what was sent was NOT the grizzly. (I directly compared the two when I received it from Blade)

Furthermore, the reason there was no purple in the box that I sent to ShadowPelt at the time of the refund was simply because she never paid for it. I had planned to use the purple I already had on hand (specifically to keep cost down), so it seemed odd to throw it in there. The same goes for foam. To put it shortly, if I didn't charge her for it, it didn't go in the box.

So to lay out the math:

Total Paid -> $164.00
-MINUS-
4 furs -> $100.03
To SP Shipping -> $20.19
---
Refund -> $43.78

Perhaps charging for the shipping was unnecessary, and my responses got a little clipped, but at no point was I uncivil. But I don't consider changing your mind to threats of legal recourse in the span of 5 minutes to be particularly practical when trying to have a healthy and respectful discourse.

So let's recap ShadowPelt's points:

-Contact made in late March & date eventually set to October
Yes
-Paid $175 by the end of June. I had yet to start.
NO. Broke the $150 mark July 9th, fur started being bought same month.
-September. Still hasn't bought my fur.
NO. Fur was bought on July 26th, Aug 30th, & Sep 4th.
-End of Sep. Can't have it done by Halloween.
Between work, moving, and other commies paid in a more timely manner, having a month to work instead of 6 is difficult.
-Asked to have the materials and remaining money sent to me.
And it was.
-Month later and still no supplies or money.
Exactly a month later (from semi-refund proposal) the refund money was in her PayPal and stuff already shipped.
-She promised me foam and 5 different furs. I received 2 used furs and 1/2 yards of pure shit. Kime refuses to compensate me.
I sent what I bought and you paid for. What's left to compensate?


Oh yes, and for those of you worried about the other person I "scammed", his commission is near completion and has a due date of this Halloween. It's actually Version 2 of the red mewtwo that started this nonsense. And I have no idea what this nonsense about hearing from Dragoneer is about. Why would he get involved??



So TL;DR, bad juju was really just impatience and jumping to conclusions. No ones out to scam anyone, butts were covered, and everyone got what they paid for. Shall we all move on with our lives?
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 14 comments — Leave a comment )
stormslegacy
Oct. 7th, 2010 03:37 am (UTC)
Ah, i thought something was up..I had commented on that entry, but avoided commenting on the situation at the time...my comment in there is rather off-topic. That does indeed sound like a case where someone was overexcited and then had second thoughts =( glad to hear both sides.

I don't think charging to ship back materials is out-of-line at all. I consider it part of the kill-fee.

Quality is really hard to judge when you're not used to things, I've seen people call nice short-pile fur "cheap felt" and whatnot.
shadowedyoshii
Oct. 7th, 2010 03:54 am (UTC)
As an aside, just something you said made me want to remark;

I wish Distinctive Fabric/ Mendels/ Every other vendor of "df fur" would make a special note on their site to the effect of "Hi guys this fur here? This fur is UNUSUALLY, LUXURIOUSLY, ABNORMALLY SOFT. Like really this fur is way softer than like everything else! It's pretty awesome but note it's abnormal kay awesome". So many people get DF fur as their first fur, think it's awesome, and then handle like Any Other Fake Fur Out There, and think it's coarse grizzly crap. Not-silky-smooth ≠ crappy. I'd hate to see these people have a conniption after feeling, like MM Cubby or something :I. (plus, the bold, spikey, cartoony colors of DF aren't always appropriate, yadda yadda)

TANGENT OVER

I'm glad to see you come here and explain your side of the story in such a thorough, calm manner, it always helps to hear both sides of a story.
kime_requiem
Oct. 7th, 2010 04:18 am (UTC)
Thank you. The funny part is, I went with the fox fur specifically because of the course texture. It had the right sort of volume for a punk-y, bat thing.
msmanuscript
Oct. 7th, 2010 06:43 am (UTC)
I'm in love with the super soft DF fur, but I'm not against using the not-so-soft, yet quality furs. I never really understood why people jumped on fur that WASN'T the long-pile silky stuff and called it lower quality. There's a huge difference between the crap at Jo-Ann's, and the quality short/matted/textured fur that you get from REAL companies that sell at $20-$50 a yard.
bladespark
Oct. 7th, 2010 01:34 pm (UTC)
The DF fur isn't always luxuriously soft. Some runs and batches of it are nicer than others, which is kind of frustrating, when you're never completely sure how nice what you're going to get is. I have some yellow right now that's frankly terrible.
lobotomysoup
Oct. 7th, 2010 06:36 am (UTC)
Gotta say, I like that you included caps.

I hate when its all just hearsay.
msmanuscript
Oct. 7th, 2010 06:45 am (UTC)
Caps are provided. The post is easy to read, and in dated order. And the logic is sound. I'm standing behind Kime in this one. Now that we have heard both sides of the story, and it seems as though the first side is missing information, Kime did the right thing.
bladespark
Oct. 7th, 2010 09:15 am (UTC)
Glad to hear your side of this. Gotta say that the original post did sound a little overly antagonistic. Though sometimes that just means they really have a case, but I do prefer it when somebody can just lay out the facts.

And yeah, I can vouch for the fur, definitely. :) It's not soft to the touch, no, but it's dense and very high quality.
rmoorcat
Oct. 7th, 2010 04:41 pm (UTC)
"overly antagonistic"

I know the other party...um, ya, at times. I think I vouched for Kime too, as Ive got sweet arts from ya!
alpharaye
Oct. 7th, 2010 05:24 pm (UTC)
Good to see the other side of the story. We do so rarely see that, with logically supported screencaps and whatnot.

Thanks for the clarification.
kairielision
Oct. 7th, 2010 07:00 pm (UTC)
Good to see both sides, of course it is. And yeah, as I've said-hir post does sound all angsty and stuff-which should be changed.
But thing that is not okay Kime, is the fact that you KEPT the rest of hir money. Saying it was for "shipping costs and fur" but the fur we got 1: was all cut up, 2: the black and white was Joann's fur and was completely falling apart even before taking it out of the box, 3: the Orange was a completely different color than agreed upon and cut up with huge chunks missing. the white and black, I have bought that fur before, it's not high quality and doesn't feel or look great. When you glue or sew it, you can see directly through it.
We never got the foam you claimed you bought and would send with the fur either.
It was really unprofessional, don't make promises you know you can't keep, don't make lame excuses, don't ignore your customers, and of course don't keep the money for work and supplies you simply didn't do or get. That is what makes people angry, feel ripped off etc. Things get heated when you give someone a lot of money and they don't do what you paid them for.

I wish this was all handled differently, and i think the two of you should talk about it again, with clear heads and not be all attacking each other.
IMO
armaina
Oct. 8th, 2010 06:48 am (UTC)
I get the feeling you only skimmed over this post and completely missed the entire section with the paypal logs that clearly details where the money went to and how it was spent. Because from what I'm seeing, their refund makes complete sense and they have the screen caps to prove it. Also the part where it was clarified that it wasn't JoAnn's fur by fur bought from Bladespark, you can even see her comment in this very entry.

From where I stand, the fursuiter handled this perfectly well, and it was Shadow Pelt that overreacted and caused it to take so long in the first place.
bladespark
Oct. 8th, 2010 10:27 am (UTC)
"It was all cut up" because she bought fur from me, and as I'm not a fabric store I don't have even, perfect, uncut yards to sell, I was selling leftovers. I made certain the uncut area was plenty large, but it was used fur, yes. Because she bought it that way.
zrcalo
Oct. 10th, 2010 06:57 am (UTC)
you didnt read everything did you? were you sent by the other party? methinks so.
( 14 comments — Leave a comment )

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