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Lost Contact - Ilyana88 - RESOLVED

EDIT Resolved: I got a response today and a refund.

Ok, firstly I would like to say that this is my first post to any community, so I deeply apologise if I have done anything incorrectly.
(And I'm not even sure if this is the right title; so let me know if I need to change it!)

In July last year, I paid Ilyana88 of deviantART for a commission: http://ilyana88.deviantart.com/

I was shown a photograph of a sketch after around a month or so, after which I requested a couple of small changes. She made the changes for me, no problem, and said she would be off to colour the piece.

Almost a year later, in April 2010, I was starting to get worried. Her activity on deviantART had decreased considerably (To this day, her last recorded activity was on January 26th 2010). I sent her a note around April asking how the commission was coming along. After a week, she replied:

I figured that was all fair enough, so I left her be.

July/August soon rolled round - still nothing. This was her last year of Uni, so in theory she should becoming more active now (Uni ends in June-July time here). I sent her another note, this time asking for a partial refund (And the exact same text was also sent to the e-mail address shown on her dA profile):

6 weeks later, the note is unread, the e-mail unresponded to.

I asked around on my deviantART journal to see if anyone knows where she is. Someone found her Facebook for me and she seems active there (Last activity was a week ago) and I've just sent her a message there but...other than that, I've no idea what to do.

I gave her so much time because I considered her a friend but...now? Ugh. I wish I hadn't given her so much time and acted

Does anyone know where she is? Advice/help would be fantastic. Thanks!

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( 3 comments — Leave a comment )
Oct. 2nd, 2010 10:46 pm (UTC)
Ouch. She might be trying to complete the commission so as not to refund you. Sometimes people respond to stress by avoiding communicating all-together--not usually maliciously but usually under the delusion that all that's needed is a little more time when reality is that if it hasn't been finished yet... =(

Sounds like a beware may be warranted, if she's ignoring all means of contact.

Oct. 3rd, 2010 10:19 am (UTC)
Yeah, that's what I'm worried about. :( Thing is, she's genuinely a nice person...I never expected this of her.

I'll give it a little longer...if still nothing, then I guess I will have to post one.

Thanks for the advice!
(Deleted comment)
Oct. 3rd, 2010 10:17 am (UTC)
Indeed. :( I know one person on her list has deactivated their account, so I cannot contact them. Do you think it would be worth sending a private message to the other person to see if they're having the same problem?

Thanks, regardless!
( 3 comments — Leave a comment )


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