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Gunmouth (aka. Matt Burt)

I will be updating this thread as circumstances progress. As of right now, I regret to say that people should not commission Gunmouth.   Please read below to see why.

I commissioned him at Anthrocon and he owes me two commissions which I paid for in full and one of which I have yet to give him details for (which was commissioned prior to this year's Anthrocon). 

Since Anthrocon 2010, I've been contact Gunmouth to remind him about my commission from Anthrocon 2010 and ask him when he thought he might finish it.  I just wanted to know when he thought he'd have it done.  That way, I could just wait until then rather then messaging him every month or so.  Indeed, the AC2010 commission was supposed to be finished at Anthrocon he wasn't able to get it done in time.  The rough draft of the drawing was nearly complete but he had to trace it on good paper and ink it.  I said, sure, no problem; I'd rather be patient and have you do it right than rush to get it done at the con.  If you want to take it come and are ok with that then I'm fine with that to. 

Since I've had problems communicating with him in the past prior to AC2010, I made sure to tell him that while I'm fine with being patient, even several months if necessary, it drives me nuts when I get no response to my inquires about the status of my commission.  I made sure Gunmouth knew this and asked him to please reply and asked him if he could do this and he said sure. 

Now, since the AC2010 drawing was close to being done, I thought he should have some news to tell me around a month after AC but he hasn't attempted to contact me or reply to my messages despite the fact that his FurAffinity account is active (he posts journals, favs artwork, replies to others comments on his FA page, etc.). 

In short, the problem is that he doesn't read my FA messages and doesn't respond to them.  I know he doesn't read my FA messages because FA allows you to check if they've been opened by the recipient.  He never, ever checks them.  I've even posted directly on the front of his FA page to get his attention and still he ignores me.   If he has time to reply to comments on his FA page and fave pictures and even after almost a month since AC2010 he still hasn't replied, well, there's no excuse.   It's not complicated or hard for him to reply to my asking him for an idea when an almost complete commission will be finished--in fact, it would have taken him mere seconds to reply but he didn't.  That lack of responsiveness does not inspire confidence or trust. 

I've been keeping track of the dates when I've messaged him since AC2010.  I messaged him on July 4, July 19, July 29, July 30, and today.  I've sent messages to his Furaffinity mailbox, posts on directly on his Furaffinity page, to his e-mail, MSN, ICQ, and AIM accounts, and on his Deviantart page.  At first, I thought to wait two weeks each time and give him a chance to reply since he's busy but it's become apparent that he has no intention of doing so and is in fact purposely ignoring me for reasons only he knows.

Although he seemed sincere in person at Anthrocon about his intentions I can no-longer trust him because his subsequent behavior is not that of a responsible business person or human being.   I see no reason why I should trust him to finish the commissions I paid him for if he willfully ignores me without explanation.

It is for this reason that today, after a month of trying contact him and waiting for a reply, I decided to ask Gunmouth for a refund.  I thought it would be best since I know I'm only going to get more frustrated if I attempt to wait longer and based on my experiences with other people I think it's unlikely he's going to reform his behavior to satisfy me.  So, rather than drag-on this problem I just decided to ask for a refund.  I have little sympathy for people think it's alright to ignore paying customers. 

Today, on his FA page and by e-mail I wrote: 

"No offense but if you're not going to reply to my messages for an update I want a refund. Please send $190USD that I paid you to my PayPal account (*****@******). I've been as patient as I'm going to be. Thx.

I'm also adding you to the Livejournal artists_beware thread that I'll be updating until this is resolved. You're nice enough in person and I know you're busy but I can't work with someone who never replies. "

I think it's unfortunate that it's come to this because I'm perfectly happy to wait for him to be able to finish them (and I really do want Gunmouth to finish them) but only if he maintains a dialogue with me when I infrequently ask him how it's coming along and when he expects it will be done.  Otherwise, who's to say he's not a crook who's trying to rip me off?!  A person's word is only as good as their actions. 

I've got commissions still ongoing from 2008 from other artists without issue and the only difference between them and Gunmouth is that they actually respond--maybe not always right away, usually within the week but certainly within a month.  A healthy dialogue is important!  Gunmouth, for all his artistic merit, has unfortunately failed to keep in contact with this customer.  In short, as far as I can tell, he's being irresponsible at best and criminal at worst.  After all, if you pay someone for a service they have a responsibility to keep you informed and reply within a reasonable time period. 

Here is a list of some of his online locations though which I've attempted to communicate with him:
MSN: knockemupstinky(at sign thing)hotmail.com
AIM: badvibes13
# ICQ: 4337720
E-mail: (I'm not listing it for privacy reasons)

Other places where he's online:

Note: The names, links, and contact info mentioned in this post are in the public domain and found online on the internet so I have no issue listing them here. 

Will be updating this thread as things progress.

[[UPDATE: August 2, 2010, Current Status of Dispute: in process of being resolved. Link to my reply to Gunmouth's reply to my initial post: http://community.livejournal.com/artists_beware/356583.html?thread=11512295#t11512295 ]]

[[UPDATE: August 3, 2010, Current Status of Dispute: in process of being resolved (making headway, cautiously optimistic); Link to my update: http://community.livejournal.com/artists_beware/356583.html?thread=11548647#t11548647 ]]

[[UPDATE: August 6, 2010, Current Status of Dispute: resolved.  Link to my update: http://community.livejournal.com/artists_beware/356583.html?thread=11609831#t11609831 ]]

[[EDIT: April 5, 2011: Didn't change anything but removed my e-mail address and replaced it with *****@****.  I don't like it being so easily in the public domain; should have thought of that at the time but was preoccupied.]]

[[ UPDATE: 2012 JAN 07:

SUMMARY: Gunmouth is a complex person and seems decent and friendly enough in person.  His artwork is superb.  However, new commissioners are advised to restrict themselves to at convention commissions only.  If commissioners decide to commission him for a take-home, they certainly should only pay a small deposit upfront and the remainder only after the commission is finished.  Unfortunately, Gunmouth, like some artists, is not particularly reliable when it comes to responding to commissioners via the internet.  Although I think we both tried our best to work together, speaking for myself, I simply became too uncomfortable waiting and waiting and having difficulty getting replies from him.  For his part, I'm guessing he became frustrated with my attention to detail for the commission--although, I though we had resolved that and I did try my best to accommodate his needs.  

Unwilling to prolong my frustration, yesterday, I asked for a refund.  Gunmouth thankfully replied the same day and has refunded me 4/5ths of the total, and will refund the remaining 1/5th after he has more money in his Paypal.  I regret that will never have the commission completed as it looked very promising in sketch form.  As I explained to Gunmouth yesterday, I simply become far to frustrated when artists delay and fail to respond to messages.  I don't send them often but when I do, I don't like waiting weeks or months for replies--it just doesn't inspire confidence in the artist.  It made me feel like I was being scammed and lied to or at the very least constantly being bumped to he bottom of the priority pile--despite the fact that I had paid in full already--such that it was questionable whether the art would every actually get done.  Feeling my mood and confidence gradually deteriorate, I decided asking for a refund from now was the best thing I could do to prevent what might become an eventual explosion of anger on my part which of course would not help matters.  So, I'm quite grateful that Gunmouth responded promptly to the refund request and I look forward to getting the refund completed.  I regret we couldn't make this work.


One commission was still outstanding.  It was supposed to be finished by Anthrocon 2011 in June but all Gunmouth had was a sketch to show me.  It was enough however that I felt that progress was being made.  A few months later, I contacted Gunmouth to let him know that I would be attending MFF2011 in November and that I could pick up the completed commission if he was able to get it done by then.  At MFF, Gunmouth showed me the sketch and asked if there were any changes that I'd like made; he apologized for not having it finished but said he had been too busy to get to it.  Having doubts as to whether he actually wanted and intended to finish my commission I asked him if he wanted to finish it or not and he said yes.  He asked me if I wanted any alterations made and we made some small alterations to the sketch.  I then asked him for a guess as to a rough date of completion.  Gunmouth said he'd probably have something to show me around mid December.  I waited until December 28th before I asked him for an update regarding the commission.  Receiving no response, I tried again a week later but still no reply.  Three days later, after noticing that three other commissioners had posted shouts on Gunmouth's FA asking for updates for their commissions and complaining about the lack of communication, I finally had enough and sent Gunmouth a request for a refund.  The same day Gunmouth refunded 4/5ths of the money paid to my Paypal and messaged me saying he'll send the rest when he has more money is his Paypal.  So, for the moment things are alright.  

However, I am disappointed that I wont be getting that commission from Gunmouth.  The sketch as looking promising and we seemed to be getting a long well enough--although I know better than to say we were friends.  Although Gunmouth has been better at communicating with me since the opening of this thread over a year ago, there have been a few occasions where he simply did not reply at all.  

Essentially, it's the combination of waiting so long but especially the spotty communication that caused me to decide to ask for a refund.  As I explained to Gunmouth, I find it much too frustrating and time consuming to have to constantly pursue artists when they don't answer or deliver on time.  Compared to some other artists I've commissioned, Gunmouth has not been particularly communicative online and so I didn't have what I felt was a healthy rapport with him.   

At MFF, trying to take Gunmouth's needs into consideration, I told him that I'd be alright waiting for the commission to be finished by Anthrocon 2012 if he couldn't complete it by December.  However, as I have explained to him previously, my waiting is contingent upon the artist replying to messages.  As a commissioner I simply got to the point where I questioned if the commission would ever be completed.  Although my dealings with Gunmouth have revealed that he can be a pretty decent person with interesting perspectives and useful advice, I simply don't know him well enough trust him to finish it given the way things have been going.

So, that is the state of affairs.  Prospective commissioners should feel free to commission him but just be cautious and I think everyone will be happier if commissioners limit themselves to at-con commissions only.  

Gunmouth, if you end up reading this update, I want you to know I appreciate you trying to work with me but I think we both agree it wasn't working and that my asking for a refund was the best thing.  I know now I wasn't a perfect commissioner initially--with respect to giving too much detail with the commission--but I have listened to you and other artists and have made things simpler and shorter and I continue to work on things.  It has been a learning experience I think for both of us.  I'm glad at least that even if we can't get the commission finished that at least we can end on a semi-positive note. 

[[ UPDATE: 2012 FEB 10]]

Got rest of refund about a week ago.
Not sure if Gunmouth was reading my messages or only their titles.
Offered to let him keep the rest of the refund in exchange for the incomplete drawing (the existing sketch version) since it seemed the most mutually beneficial and he said he needed money.  However, Gunmouth did not respond to that which is fine if disappointing.
He is really a poor communicator.  Trying to contact him is like pulling teeth.
I think he was just frustrated with the level of detail I wanted.  I tried my best to work with him and even asked him at MFF2011 if he wanted to do the drawing or not with no hard feelings either way.
At-con commissions are probably ok but would not recommend him for take homes.
Things could have ended on a better note but at least we didn't argue.
Situation is now fully resolved and closed. 

[[ UPDATE: 2012 JUN @ Anthrocon ]]

Spoke with Gunmouth in person.  Wanted to try and patch things up as I felt we hadn't ended on the best of terms. I think we are both happier for the attempt.  We talked about a few things and Gunmouth mentioned that the reason he hadn't finished my commission is that he realized that he doesn't like drawing hyper characters.  Every time he tried to work on it he ended up working on something else.  I also asked him why he wasn't always replying to my messages.  He said his working style is more results oriented and that he prefers to only contact people when he has something to show them.  So, our conversation all-in-all was positive. I asked Gunmouth about the possibility of paying him $20 to get the sketch he's already done and he said I could contact him prior to my next convention and he will bring the sketch so I can pay to get it.  However, due to the fact that he doesn't enjoy drawing hypers (which I said I totally understand) and our disparate working styles (ie. concerning our views on online communication) I haven't any plans to commission Gunmouth again or to resume my uncompleted commission.  So, all-in-all, I think we patched things up so that we both feel at ease. 
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 189 comments — Leave a comment )
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Aug. 1st, 2010 12:23 am (UTC)
This is incredibly unfortunate, because you are so incredibly fun, fair, and easy to work with.
Aug. 1st, 2010 01:29 am (UTC)
That's really kind of you to say =)
Aug. 1st, 2010 12:59 am (UTC)
It's a bit soon to complain about AC2010 commissions, I know people who have been waiting for work since AC 09
Aug. 1st, 2010 01:13 am (UTC)
It's never too soon to complain about the artist completely ignoring you.
(no subject) - spiffystuff - Aug. 1st, 2010 01:15 am (UTC) - Expand
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(no subject) - featheredragon - Aug. 1st, 2010 01:32 am (UTC) - Expand
(no subject) - missixis - Aug. 1st, 2010 10:57 am (UTC) - Expand
(no subject) - nauta - Aug. 1st, 2010 03:30 am (UTC) - Expand
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(no subject) - wolf_goat - Aug. 1st, 2010 08:07 am (UTC) - Expand
(no subject) - thaily - Aug. 3rd, 2010 07:00 am (UTC) - Expand
Aug. 1st, 2010 01:09 am (UTC)
My ex waited 2 - 3 years for a commission from him, having all sorts of problems. I'm not too surprised really :x
Aug. 1st, 2010 02:18 pm (UTC)
Who is your ex, and how can I reach him/her?
Aug. 1st, 2010 01:28 am (UTC)
I feel disappointed, he seems like such a nice guy and I like his artwork a lot. Of course, being nice has nothing to do with professionalism. :/
Aug. 1st, 2010 01:47 am (UTC)
This is a real shame, i've always enjoyed his work. I'm sorry you're having to deal with this.
He's been posted here a few times over the last several months about back commissions owed and the lack of response from him. It doesn't look like he's improving at all either. :|
Aug. 1st, 2010 01:59 am (UTC)
Really? This is the only one I see for Gunmouth. I guess the others aren't tagged yet.
(no subject) - kayla_la - Aug. 1st, 2010 05:40 am (UTC) - Expand
(no subject) - shiftergoddess - Aug. 1st, 2010 07:49 am (UTC) - Expand
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Aug. 1st, 2010 01:54 am (UTC)
He was reliable for me...
Aug. 1st, 2010 03:21 am (UTC)
I noticed ^^
I'm glad he came though for you. :3
Before your commission was done, did you ask him how it was coming along and did he reply? He's just not been reliable as a contact for me.
(no subject) - widontknow - Aug. 1st, 2010 03:35 am (UTC) - Expand
(no subject) - featheredragon - Aug. 1st, 2010 03:48 am (UTC) - Expand
(no subject) - widontknow - Aug. 1st, 2010 04:30 am (UTC) - Expand
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Aug. 1st, 2010 02:18 am (UTC)
I'd have to agree that it might be a little to early for an AB post, but with all the different venues you've tried, I could see why you've done it.

I am in the middle about it :/
Aug. 1st, 2010 03:46 am (UTC)
Like I said, what concerns me is that he's active on FA but fails to respond to my messages. In terms of the art being finished, I'm willing to wait but for that one fact. I've very little patience with people who never reply. I find it extremely rude and it's unprofessional. I just wanted to know when he thinks it might be ready so I know how long to wait before I ask him how it's going. Maybe he doesn't know exactly but he can take an educated guess. He finished my friend's commission half a month ago and I don't think my friend was not that far in advance of me in his que so he should have some update on mine at the very least by now.

And what if I want to discuss the details of the other commission with him?! If he doesn't read my messages then I can't do that and that's a problem to.

I don't need a headache and that's what I'm getting because of he doesn't reply. I waited a month; that's more than enough wait just for wanting a simple text reply.

Trust is earned, not given blindly away. He had my trust and he squandered it; I'm not giving him any more time to reply. I want my refund. I don't need these types of problems and I'm not willing to nanny him though it. So, I just want out. As soon as he refunds me, he wont hear from me anymore.
(no subject) - sigilgoat - Aug. 1st, 2010 03:49 am (UTC) - Expand
Aug. 1st, 2010 02:19 am (UTC)
Been waiting close to 3 years myself; haven't heard back after the initial payment went out.
Aug. 1st, 2010 02:32 am (UTC)
You should make an entry as well then.
(no subject) - featheredragon - Aug. 1st, 2010 03:51 am (UTC) - Expand
(no subject) - gunmouth - Aug. 1st, 2010 02:23 pm (UTC) - Expand
(no subject) - gunmouth - Aug. 1st, 2010 02:42 pm (UTC) - Expand
Aug. 1st, 2010 03:34 am (UTC)
It may just be a trade, but I've waited on his end of one for several years now and have unfortunately heard a lot about him taking forever and brushing people off. It may be a case of picking and choosing which commissions/trades he "feels like" doing and are up his alley. I'd IM him, but he told me not to and to wait for him to IM me, because Kami might get mad... lol.
Aug. 1st, 2010 03:50 am (UTC)
Yeah, that's the impression I'm getting: he's picking and choosing.

Really, all I wanted atm was just an update and an idea when he might have it done.

(no subject) - aerotheacrobat - Aug. 1st, 2010 04:49 am (UTC) - Expand
(no subject) - penanggalan - Aug. 1st, 2010 05:13 am (UTC) - Expand
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Aug. 1st, 2010 05:52 am (UTC)
I'm not sure where I sit on this in my own right - I've been waiting since November of 2008 for him to finish an icon for me, one that's been inked nearly that long, and just needs color. I contacted him recently (a few months ago now, for sure) and never got a response. I gave him a week and sent another note - and also added a shout on his FA page - and that did the trick, though he did say he thought he had gotten back to me already on my first note. Not sure what to make of it re: if I believe him, but he did get back to me promptly after that second attempt. He has been saying "soon" on the icon, well, since the beginning. And the inks for the damned thing are awesome, so I'm not willing to write it off yet, but seriously, it's coloring a black-and-white character head-only icon, so let's hope that eventually the 20 minutes needed to finish it up are found soon. :sigh: I was definitely not going to A_B him for that, but since he's here already, there's my added ongoing story.
Aug. 1st, 2010 07:10 am (UTC)
Bottom line is that artists like that (ie. who are terrible communicators) stress their customers out because we don't know what the ***l is going on. If these 'bad' artists really cared about their customers, I think they'd be making more of an effort to actually stay in touch. It's not only a matter of courtesy, it's a ethical imperative. That's my take on it anyway.
(no subject) - gunmouth - Aug. 1st, 2010 02:27 pm (UTC) - Expand
Aug. 1st, 2010 08:42 am (UTC)
I never did understand why artists, or commissioners for that matter, have such a hard time responding and keeping up to date. Course, I can understand a bit of delay, since things happen, but most of the time it's just ridiculous. It bothers me a lot when I commission someone or do a trade with someone and never get replies when I ask for a small update :<

I mean, I try to answer things as soon as I can (though I'm online almost all the time). If I'm sick or can't work for a bit, I let people know.

I hope he gets your art done soon :< Good luck!
Aug. 1st, 2010 10:34 am (UTC)
Yeah, I understand being busy, and I try really hard not to ever be the "pestering" type of commissioner all artists seem to dread (including myself) since I -am- an artist myself and know how tiresome it is- but there's no excuse for something like this. Seriously, a month is too long to wait with no contact, and if someone takes a month to get back to me each time- they aren't getting my money. No decent amount of it anyhow.

OP, you might wanna try shooting off a round of messages with a link to the A_B post, that seems to have stirred inspiration in some artists posted here before?
(no subject) - ichigoneko33 - Aug. 1st, 2010 10:37 am (UTC) - Expand
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Aug. 1st, 2010 02:36 pm (UTC)
Yea, a friend of mine told me about him a few years ago. I had met him in person at AWA in... 2006, I think? Maybe 2007 of AWA and I personally thought he was a really nice guy. My friend (known as RinnKun online) is still waiting on his commission of a couple female megaman characters (I don't remember which girls, I just know it's some megaman characters) since before then. Friend has pretty much called it moot and claim that it's been some sort of running gag between the two of them, but I'm not sure.
Aug. 1st, 2010 02:45 pm (UTC)
....Mega Man girls??

Please have him contact me. I think his pic is done, but I lost contact with him. I believe it was a pic of Tronne and Roll
(no subject) - mukichan - Aug. 2nd, 2010 01:26 am (UTC) - Expand
(no subject) - gunmouth - Aug. 2nd, 2010 10:17 am (UTC) - Expand
Aug. 1st, 2010 04:37 pm (UTC)
((Holy shit, I typed all this up, but it was too big to fit here, and I LOST IT ALL somehow and now have to retype it. I'm gonna explode... anyway, here we go again...))

All people who are waiting for stuff from me...

...note me on FA ...



Maybe I can clear some of this up. I will admit that I am slow on commissions and trades. Though, MOST people who commission/trade me eventually get what they asked for, as long as they keep in constant communication with me...

What Featherdragon said is true-- yes, I have bee failing to reply to his comments. Granted, I feel he has been a little more impatient than others (in some cases, messaging me from every place possible after not even waiting a day since the last message), but I SHOULD have responded to him. For neglecting to do that, I apologize...

That being said... there is a side to this story that has not been mentioned.... While this may or may not qualify as a good excuse in the eyes of others here, I still feel this should be mentioned...

Featherdragon approached our (Kamicheetah's and my) table at MFF 2009. He commissioned Kami to draw a couple herm dragon characters. This seemed simple enough... nothing we have not done before.

We were NOT ready for Featherdragon's 20+ page reference booklet that he dropped on her, which contained the following:

1.) Several different photos of his head at dozens of angles (because somehow the beaked dragon was supposed to have facial features that matched his)

2.) Several shirtless photos of himself, also at different angles (though, considering the giant lactating boobs, hyper penis, giant balls that must sag a foot between the legs, and wings, I don't see how a body of his size could hold or be seen behind such details)

3.) Very meticulously detailed character descriptions.

4.) Several footnotes scattered throughout the references.

5.) Several images of nearly each and every body part, clipped from images of other characters, drawn by other artists, which he wanted us to somehow incorporate into our drawings, all of which severely limited our creativity.
6.) Several references of his character.

7.) Other stuff I'm sure I'm forgetting, but cannot remember now, since his reference encyclopedia is not in front of me.

((More in next comment))
Aug. 1st, 2010 06:28 pm (UTC)
All people who are waiting for stuff from me...

...note me on FA ...


Generally, it's pretty bad form to demand your customers come to you. They're not all going to see this, and it just looks like a way to avoid doing stuff you owe ("Well, they didn't contact me!"). It looks far better to be pro-active and contact everyone you owe yourself. If you can't, then it just looks like you don't keep proper records, which definitely looks unprofessional and unreliable.

Second, just the tone of it was really offputting and would make sure I would never personally commission you. I wouldn't want to be talked to like my dad just caught me with weed under my pillow or something. No need to be rudely demanding like that.
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(no subject) - featheredragon - Aug. 2nd, 2010 09:36 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 2nd, 2010 09:26 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 2nd, 2010 09:27 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 2nd, 2010 09:28 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 2nd, 2010 09:30 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 2nd, 2010 09:31 pm (UTC) - Expand
(no subject) - herraardy - Aug. 7th, 2010 11:05 am (UTC) - Expand
Aug. 1st, 2010 04:38 pm (UTC)
((Continued from last comment))

Featherdragon then took his sweet time, flipping through his reference compendium, and pointing out each and every obsessive detail to Kami. Once he was done, we thought he would just walk away and come back a few hours later, but no...

***He knelt over our table with his arms RESTING ON TOP OF OUR MERCHANDISE, and proceeded to watch Kami as she drew, CONSTANTLY CORRECTING HER OVER EVERY MINUTE DETAIL... for literally HOURS. No joke... HE WAS THERE FOR HOURS... BLOCKING CUSTOMERS, AND COVERING OUR MERCHANDISE. He would not leave and let her work in peace... People were even asking us who "the guy camping at our table" was.***

Evenually, Featherdragon walked off... only to come back and repeat his correcting every fifteen minutes. HE EVEN WENT OUT OF HIS WAY TO TELL KAMI SHE DIDN'T KNOW HOW TO DRAW BOOBS PROPERLY, AND PROCEEDED TO ATTEMPT TO "TEACH HER" HOW TO DO IT RIGHT. At this, Kami finally stopped doing his commission, and that pretty much ended it.

After that con, I wanted to blacklist Featherdragon... but we did not. Instead, Anthrocon came along, and we took his commissions, due to the fact that our main selling item for the con did not make it, and we had to compensate the best we could.

AGAIN came the reference compendium, along with all the excessive verbal details that just HAD to be mentioned... Regardless, we sketched up example pieces for him to approve. He approved them... then as the day went by, he would stop by every 30 minutes, asking for small changes.

***THIS IS WHY I IGNORED HIM... THE CHANGES...*** After the con was over, I just wanted to get his picture DONE so that I wouldn't have to deal with MORE AND MORE CHANGES.

THIS WAS NOT A GOOD IDEA... I admit... but one of my greatest pet peeves is having finished a picture, then having to make changes.... which are later changed again... and again.. and AGAIN. I would much rather just FINISH IT, and get it done with as few changes as possible.

Featherdragon, I wronged you by ignoring you, and for that I apologize... but to be honest with you, in regards to your personal characters at the last couple of conventions, you are one of THE most difficult customers I have EVER dealt with...

Aug. 1st, 2010 05:28 pm (UTC)
... without trying to pass any sort of judgment here, you do realize you have the right to reject/refund someone's order without having to explain yourself, yes? Or at least make it very clear they only get X number of revisions to a piece, if any?

I've gotten a few weird clients too, but damn, man, if you knew this guy was bad news in the first place based on his at-con behavior, you shouldn't have taken the order.
(no subject) - gunmouth - Aug. 1st, 2010 05:45 pm (UTC) - Expand
(no subject) - leahtaur - Aug. 1st, 2010 06:16 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 01:03 am (UTC) - Expand
(no subject) - ikirouta_fox - Aug. 1st, 2010 07:02 pm (UTC) - Expand
(no subject) - gunmouth - Aug. 1st, 2010 07:22 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 01:22 am (UTC) - Expand
(no subject) - gunmouth - Aug. 3rd, 2010 11:08 am (UTC) - Expand
(no subject) - kayla_na - Aug. 1st, 2010 07:23 pm (UTC) - Expand
(no subject) - thaily - Aug. 3rd, 2010 07:09 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 01:12 am (UTC) - Expand
Engage: TL;DR response - duster - Aug. 1st, 2010 08:02 pm (UTC) - Expand
Re: Engage: TL;DR response - gunmouth - Aug. 1st, 2010 08:14 pm (UTC) - Expand
Re: Engage: TL;DR response - hybrid_xisha - Aug. 2nd, 2010 08:17 pm (UTC) - Expand
(no subject) - stormslegacy - Aug. 1st, 2010 11:30 pm (UTC) - Expand
(no subject) - gunmouth - Aug. 2nd, 2010 09:34 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 02:03 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 02:04 am (UTC) - Expand
(no subject) - stormslegacy - Aug. 3rd, 2010 05:43 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 05:00 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 12:54 am (UTC) - Expand
Aug. 2nd, 2010 03:30 am (UTC)
In my experience, it's not ignoring so much as he's literally just been that busy. I still have something outstanding with him from FWA 2009, but I understand he has other more critical work to finish, and there was never an agreement on timeframe on the coloring. He had updated me multiple times that he had been working on it, I just tended to have to bug him for updates.
Aug. 2nd, 2010 10:04 am (UTC)
Coloring on your pic is half done, actually.
(no subject) - yamato_iouko - Aug. 2nd, 2010 02:08 pm (UTC) - Expand
(no subject) - gunmouth - Aug. 2nd, 2010 02:16 pm (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 02:14 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 02:15 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 02:12 am (UTC) - Expand
(no subject) - yamato_iouko - Aug. 3rd, 2010 02:34 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 04:13 am (UTC) - Expand
(no subject) - yamato_iouko - Aug. 3rd, 2010 04:22 am (UTC) - Expand
(no subject) - featheredragon - Aug. 3rd, 2010 04:41 am (UTC) - Expand
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