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PopRock Grey

I really dislike putting people up here, it makes me feel like a jerk, but sometimes it's what you gotta do I suppose. :/

So back in February, on the 21st PopRock Grey Opened for commissions on latex dog noses for fursuit making. I ordered 3 from her and was told they'd be done in about 2 weeks. I sent money right away and waited.

I hadn't heard from her in over a month, so I messaged her on April 12th asking what the status on them was. She apologized saying she was having trouble casting and that it was taking a while. She promised they would be done in no less than a week, and that she'd let me know when she sent them out. She e-mailed me on the 21st saying it was taking longer than expected.

I emailed her again on July 8th, over 2 months later, asking about them again, since I had no reply from her since then. She apologized and said she messed up my FA with someone else. I had never contacted her on FA, only through e-mail, so that seemed really weird to me. She said they'd be done in 3 days and she's sent them out within the week and give me a tracking number.

It's now been 10 days since I got that last e-mail and I haven't heard anything from her. Nothing saying they were done, no tracking number. Not even something saying it's be a bit longer than expected. It's been 5 months since this started, and I kinda just want my money back at this point.


E-Mail screen shots.

http://i462.photobucket.com/albums/qq345/onai-wolfwind/PopRockGrey-1.png
http://i462.photobucket.com/albums/qq345/onai-wolfwind/PopRockGrey2.png
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Comments

( 8 comments — Leave a comment )
kinkylipstick
Jul. 18th, 2010 10:35 pm (UTC)
Eek!
I just bought something from her on another community.
origamigryphon
Jul. 18th, 2010 10:55 pm (UTC)
I see her posting often. Perhaps an LJ message?
bladespark
Jul. 18th, 2010 11:01 pm (UTC)
That's really weird, I've never had any trouble reaching her.
spiffystuff
Jul. 18th, 2010 11:23 pm (UTC)
Are you just waiting for them to contact you, or have you sent notes to them that they are not responding to? From your text it looks like they reply when you send a note (yes they should note you any time they pass a due date but if they're still replying when you note them that's a good sign)
Have you asked them for a refund? You're well within your rights since it's so far past what you were told to expect. I'd say do that since you want your money back.

Edited at 2010-07-18 11:23 pm (UTC)
poprock_grey
Jul. 18th, 2010 11:34 pm (UTC)
I emailed you back asking whether you wanted your money back or if you wanted me to make them and even include a free one for therrouble. I never heard back from you and was getting a little worried myself.
poprock_grey
Jul. 19th, 2010 12:01 am (UTC)
Please just let me know which you would prefer, and I can do whichever you would like (Even though I think I know which, I would still appreciate it if you responded/emailed me back/LJ messaged me with your choice please).
onai_wolfwind
Jul. 19th, 2010 12:06 am (UTC)
I never got another e-mail from you. I had asked if you wanted to give me a refund before, instead of making them, and you just said you were going to finish making the noses and make a free one. Either way is fine by me at this point, I was just getting a little upset about it earlier.
I just felt like you weren't gonna do them, because when I asked about it you had some reason or excuse not to have them, then would say they'd be done soon, then I'd never hear from you until I contacted you, just to get another excuse.
poprock_grey
Jul. 19th, 2010 12:38 am (UTC)
I will admit, I did bite off more than I could chew at the time, things have calmed down a bit and I understand latex a lot better now. If you still would like them, I can do that for you. I can totally understand getting upset.
Also, the e-mail I was talking about was the second one your screen-shot, but I didn't make myself clear. I apologize for that as well.
( 8 comments — Leave a comment )

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