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Artist: Spite

I am not usually one that complains like this, but I think I have been more than patient.

In March at FWA, I commissioned Spite to make me a wolf with wings necklace. I paid for it up front, and gave her my information, and she said she would mail it out in a couple of weeks.

Well, I thought I picked up her business card, but I accidentally picked up her partner's card instead, so it took me a couple of weeks to find out what her name was. I first contacted her on April 13th.

I got a reply the same day, and she asked me about a character that wasn't mine, so I replied with more information on April 21st. She responded right away with:

sorry I have been having some family problems
I was going to email everyone with in this week and have them send me Ref work. I'm sorry for taking so long on it, once I get that email to you I'll work on it, then Post up the little guy, if you like it I cook him and paint him, you ok that, then he is glazed and sent out the next day I can mail him... I will be putting all of this in the Email I send out ^^; sorry for the delay once again

I did finally get an email that I lost in an email crash asking me again what my reference information was again (she said she lost it), and my address and what not, and after that I have not heard from her since.

I replied with the requested information twice. Once by email, and once by FA. My emails are sitting ignored at FA. One on June 8th, and June 23rd. The last one, I asked for a refund or the commission.

I completely understand her having a couple of family problems in March, and even having two dogs die in May, but it's now July, and I either want my money back, or the wolf I commissioned.

I have never received the images that she promised, or any other email. I have checked her gallery, and look at her page often wondering if she did it and just didn't tell me. No such luck.

I know she was on FA last month, because she set a new picture as her favorite on the 15th. So she should have at least saw the mail from the 8th. I think I am being ignored now.

I would really like this resolved, but she has ignored me since the end of April now, I don't have much hope that it will be.

Edit: I contacted her on DA on July 12th, still no word back as of July 18th, at 8:45pm.

OLD Update: I was looking for something else while I was on vacation, and I ended up finding Spite's email address in my webmail box in Comcast. So I used the email addy to send her another message on July 26th. Still no word from Spite as of August 3.

Update: 6/10/14 - Never received word back, and have never received this commission. I wish I could get my 35.00 back.

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Comments

( 47 comments — Leave a comment )
papayafruit
Jul. 8th, 2010 06:38 pm (UTC)
I can understand the not liking being ignored part, But Ive waited way longer then four months for art.

I was sitting in front of her in the AA at fwa and her table was swamped when ever I saw her. Maybe she took on way to much and is having problems catching up?
bladespark
Jul. 8th, 2010 06:48 pm (UTC)
Just because somebody else has waited longer doesn't make this artist's behavior okay.
(no subject) - brejar - Jul. 8th, 2010 07:04 pm (UTC) - Expand
(no subject) - shestah - Jul. 11th, 2010 10:04 pm (UTC) - Expand
(no subject) - brejar - Jul. 12th, 2010 10:52 pm (UTC) - Expand
(no subject) - brejar - Jul. 8th, 2010 07:00 pm (UTC) - Expand
(no subject) - shestah - Jul. 11th, 2010 10:02 pm (UTC) - Expand
(no subject) - brejar - Jul. 12th, 2010 10:54 pm (UTC) - Expand
(no subject) - shestah - Jan. 11th, 2011 10:35 pm (UTC) - Expand
(Deleted comment)
brejar
Jul. 8th, 2010 07:16 pm (UTC)
Well, as I mentioned, I lost her email in an crash, so I don't actually have her email address anymore. :( The only way I can get in touch with her is FA at this point.
(Deleted comment)
(no subject) - brejar - Jul. 8th, 2010 07:33 pm (UTC) - Expand
(no subject) - shestah - Jul. 11th, 2010 09:59 pm (UTC) - Expand
(no subject) - brejar - Jul. 12th, 2010 11:07 pm (UTC) - Expand
(no subject) - kayla_la - Jul. 12th, 2010 11:50 pm (UTC) - Expand
(no subject) - brejar - Jul. 13th, 2010 05:27 am (UTC) - Expand
(no subject) - shestah - Jan. 11th, 2011 10:38 pm (UTC) - Expand
(no subject) - brejar - Jan. 12th, 2011 10:52 pm (UTC) - Expand
chronidu
Jul. 8th, 2010 07:18 pm (UTC)
This is more of a comment on one of the excuses than advice but...

I don't understand when people say they lost EMAILS or NOTES in a computer crash. Unless you're for some reason deleting these sources of important information, theres no reason they shouldn't still be in your email or private messages folder regardless of what happens to your computer. The only reason I could see this is if the email/message provider deletes them after a certain time/amount. But again, that wouldn't be the fault of your computer killing itself.

Regardless I would say wait maybe two more months, keep trying to contact her and hope for the best. Did either of you set a deadline for it to be completed?
ichigoneko33
Jul. 8th, 2010 07:25 pm (UTC)
Hmm...maybe it's possible they put all their emails into folders on their computer and deleted them on their email? So that if the net didn't work, they could still access it but the computer crashed.

If it is that, not the best move. Would be fine if they kept it on email and they're computer at the same time.
stormrunner1981
Jul. 8th, 2010 07:31 pm (UTC)
Depends on what the person uses. I use Thunderbird. I have to back up my thunderbird profiles to back up what is in the folders, because downloading them to a mail client removes them from the server - except in some cases.
(no subject) - brejar - Jul. 8th, 2010 07:39 pm (UTC) - Expand
(no subject) - stormrunner1981 - Jul. 8th, 2010 07:46 pm (UTC) - Expand
(no subject) - chronidu - Jul. 9th, 2010 05:43 am (UTC) - Expand
(no subject) - stormrunner1981 - Jul. 9th, 2010 06:04 am (UTC) - Expand
brejar
Jul. 8th, 2010 07:37 pm (UTC)
I was using a program called The Bat for my email client. It started to go wonky in April, for some reason, and I had to switch email programs. The email may still be there, but every time I load the Bat, it gives me major problems and crashes. So I may still have it, but the program won't load long enough for me to find it.

I couldn't find a good exporter program for the bat to convert to any other program, so I only got a few emails saved as text files before the program stopped loading. :(

No, I never set a deadline for the commission because she set her own deadline by saying she would mail it out a couple of weeks after the con.
(no subject) - stormrunner1981 - Jul. 8th, 2010 07:49 pm (UTC) - Expand
(no subject) - brejar - Jul. 8th, 2010 08:01 pm (UTC) - Expand
(no subject) - pointytilly - Jul. 8th, 2010 10:00 pm (UTC) - Expand
(no subject) - chronidu - Jul. 9th, 2010 05:45 am (UTC) - Expand
(Deleted comment)
(no subject) - brejar - Jul. 8th, 2010 07:58 pm (UTC) - Expand
(no subject) - chronidu - Jul. 9th, 2010 05:46 am (UTC) - Expand
(no subject) - mandyseley - Jul. 8th, 2010 08:13 pm (UTC) - Expand
(no subject) - chronidu - Jul. 9th, 2010 05:47 am (UTC) - Expand
tibbywolf
Jul. 8th, 2010 08:18 pm (UTC)
I comissioned a mate's charm necklace from her and she told me months ago that she was having trouble getting pictures of the clay figures since they were kinda flesh-colored. My mate also had comissioned Shesta, her partner I think, for a rather large badge. He got it at the con though. We haven't heard anything about the necklace from Spite though.
tibbywolf
Jul. 8th, 2010 08:19 pm (UTC)
this was also at FWA too.
(no subject) - shestah - Jul. 11th, 2010 09:57 pm (UTC) - Expand
shestah
Jul. 11th, 2010 09:54 pm (UTC)
Hello there,

I'm a friend of the artist. You probably picked up MY card from FWA. I'm Inkpaw. We are not partners, nor do we share a business, so I would appreciate it if people spreading that rumor stopped now.

She has had a lot of family Issues, and a Deviantart user by the name of Dragoniangirl (ex roomate) deleted her messages on both FA, DA, Sheezy, and StormArtists to be a prick. She's been looking for her commissioners AND their info. She's usually on DA as Spite-full. She even has a journal up requesting her commissioners contact her due to the loss of their information. Maybe you should contact some people on her page or look her up on other art sites before you attack her. She's a nice person.

She doesn't have a livejournal so she won't find all this snarky crap. If you want her phone number, note me on Deviantart. My username is Lazeros.

And just so you know, most of the commissions I bought at FWA haven't been sent to me yet either, but I don't automatically get pissed and try to hurt their business.

If you don't have a DA account, note me, Inkpaw, on FA.
bladespark
Jul. 12th, 2010 12:20 am (UTC)
I don't see any snark here. I don't see anything pissy either. I just see somebody posting the facts of what has happened. You need to calm down a little bit and not take this so personally. Especially since it has nothing to do with you anyhow.
(no subject) - shestah - Jul. 12th, 2010 06:25 pm (UTC) - Expand
(no subject) - brejar - Jul. 12th, 2010 10:47 pm (UTC) - Expand
(no subject) - kerstin_orion - Jul. 14th, 2010 03:28 pm (UTC) - Expand
(no subject) - shestah - Jan. 11th, 2011 10:32 pm (UTC) - Expand
(no subject) - brejar - Jan. 12th, 2011 11:13 pm (UTC) - Expand
brejar
Aug. 3rd, 2010 06:49 pm (UTC)
I updated the page since I found her email address and was able to send her an email about my commission. Still no word back.
shestah
Jan. 11th, 2011 10:29 pm (UTC)
I know I was really defensive of her before, but the few times I have seen her, I have brought up the fact that you and a few other commissioners were waiting for their sculptures, and she hasn't responded to me about them. :C

I'm so sorry for barking at you when you made your complaint, it wasn't my place.

I did, however, want to let you know that I've heard she will be at FWA this year. I don't think she will be accepting commissions, since obviously she hasn't finished last years :\ but keep a lookout for her.

I'm really sorry to hear she has never gotten back to you, I really thought she was better than that...
(no subject) - brejar - Jan. 12th, 2011 11:27 pm (UTC) - Expand
brejar
Mar. 21st, 2012 11:09 pm (UTC)
I just wanted to let anyone interested in this thread, that this issue has never been resolved. I am still waiting for a return reply to my emails. The last time I heard from her was Sept. 2010.
( 47 comments — Leave a comment )

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