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Thanks all, more advice?

The dis-agreement, misunderstanding, crap-a-molley has all been moved to personal notes and (hopefully) solved. Thanks for the advice ^^ (btw thats WHY I posted it here, to get advice) The shipping cost thing (beetle) helps, the TOS's update (the lot of you) thank you, and I will take that to heart, I'm just learning. Thanks to everyone for the help and I apologize for the uproar it caused, the advice it greatly appreciated and if anyone (experienced preferably) has anything to add about TOS stuff, shipping stuff or anything please comment ^^ Oh and thank you for holding your manners and tempers, I had way less luck on FA (hence why I sought out advice here)

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( 24 comments — Leave a comment )
Jun. 16th, 2010 04:10 am (UTC)
1. No screening or deleting comments (INCLUDING YOUR OWN) or posts. Ever. If you notice someone doing this, please email one of the moderators.
If your situation is resolved, do not edit your post with strike-through text. You may add updates to the body of your post in order to provide evidence, additional information, or if the situation is resolved, as long as the initial warning remains intact.

Enjoy your last post to the community.
Jun. 16th, 2010 04:13 am (UTC)
Oops, you beat me to it.
Jun. 16th, 2010 04:15 am (UTC)
Yeah as soon as the chick the OP was posting about appeared I knew the post was going to go to hell or worse or poof. It kinda did 2 out of 3. :D
Jun. 16th, 2010 04:10 am (UTC)
YEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH it's actually against rules here to delete entries. Mods, i have caps.
Jun. 16th, 2010 04:12 am (UTC)
I have caps too, but unfortunately I didn't get any of the commentary with sunhawk in it, or anything after that. If you did, I'd appreciate it greatly.
Jun. 16th, 2010 04:13 am (UTC)
Unnnfortunately I couldn't expand any comment trees, if i had the tab open i'd have capped it but D:
Jun. 16th, 2010 04:13 am (UTC)
I have some of my comments I could post, if that would help.
Jun. 16th, 2010 04:48 am (UTC)
That'd be lovely.
Jun. 16th, 2010 05:23 am (UTC)
I can't seem to get my Print Screen function to work, so here's the text version:

kandyhusky (kandyhusky) replied to a comment you left in a LiveJournal post. The comment they replied to was:

Just wanted to note, as a fellow Canadian, Fex Ex and UPS are not our only options, they are merely one of the more expensive options. But that isn't the issue when the sender is from the US, it's about what options the US has to offer, which starts with USPS being the cheapest (generally speaking, in my experience) and again, Fed Ex and UPS being one of the more expensive, I'd say the most if we aren't getting into freight shipping services.

(Also, you misspelled permission as "promission", just FYI)

Their reply was:
Subject: Re: Hey its Zardis!
Thank you. And I assumed since this person lives in canada that they would know the shipping better than I, but I guess not
Jun. 16th, 2010 04:40 am (UTC)
Post them please? Or at least some kinda summary for what happened? @u@; I'm so curious now haha
Jun. 16th, 2010 04:12 am (UTC)
I can't believe I have to say this again.

DO NOT DELETE YOUR POSTS. OR COMMENTS. UNDER ANY CIRCUMSTANCES. Contact a moderator if you need assistance.
Jun. 16th, 2010 04:15 am (UTC)
Most of the uproar was caused by you losing your temper, you should work on that. Also work on reading the rules of a community before you break rules in a manner that will get you banned.
Jun. 16th, 2010 04:47 am (UTC)
Jun. 16th, 2010 05:38 am (UTC)
Not sure how to make links look awesome, so here's a non-awesome link. Some comments are missing because my carpal tunnel is all over the place and my arms are on fire.

Jun. 16th, 2010 05:39 am (UTC)
I also still have the tab open, because I apparently am incapable of closing tabs.
(Deleted comment)
Jun. 16th, 2010 05:14 pm (UTC)
Why thank you, kind sir (and yes that is what I mean). :)
Jun. 16th, 2010 08:21 am (UTC)
I had just posted a comment (attempted to anyways. with a link to a fedex shipping rate calculator) so was able to backspace and grab this. Many comments are collapsed sorry.

I do remember the last discussion thread was about customers knowing/not knowing their local shipping and that (IMO) not being their fault.


Edited at 2010-06-16 08:27 am (UTC)
Jun. 16th, 2010 02:26 pm (UTC)
I'm glad I'm not the only one who thought it was weird the OP claimed they had to drive all over town getting quotes from everyone. There are... phones and internets for that...
Jun. 16th, 2010 04:05 pm (UTC)
I totally believe they did it. But I got annoyed when they blamed the customer and tried to add that to the product expense since it's *their* responsibility as a seller to find out that there's a free option. Especially when it's one that 2 minutes of Google can find (or like.. a phonebook..).

Really what the whole thing showed most was the seller's inexperience. The buyer maybe have been 14 but there was a lot of immaturity to go around :p
Jun. 16th, 2010 11:14 am (UTC)
I thought it smelled fishy =/ that's honestly why I asked for caps. It seemed Kandyhusky was angry and not-quite all facts. It's too bad because if she hadn't deleted the entry she could have gotten some great advice and maybe ended on a peaceful note >_< I don't blame Zardis for being nervous with an attitude like that.
Jun. 16th, 2010 04:05 pm (UTC)
So, for anyone who saw the caps, who was lying? The commissioner or the builder? Because this could be a double warning.
Jun. 16th, 2010 04:26 pm (UTC)
OP says the customer did not pay for the suit in full (didn't specify the amount paid) plus broke their ToS and so is going to sell it without giving a refund. People are like well okay but more info? Why no refund? How much was paid?

Info comes out that the suit itself is paid in full. But the buyer would not pay shipping. Allegedly refuses to saying "find a way to make it happen" which is given as an inflammatory comment/example of what the buyer is like.

People say well unpayment is uncool but getting paid twice for one suit (original commission plus getting auction $) is uncool too. Several options are presented.

It is discovered that the seller continued work even past the breech of ToS so most people dismiss that since it is no longer grounds to cancel the commission once the seller trivialized it by not cancelling the commission right then.

However there is still the matter of non-payment..

Is discovered that the buyer calculated shipping and sent the amount. The seller double checked and was told it was not enough - they'd need at least $100 more to ship Fed Ex. (the Canadian buyer said the only shipping options were UPS and Fed Ex. And so the USA seller did not check out any cheaper shipping options. The comm set them straight I think? to USPS being a viable cheaper alternative)

Buyer's parents think they are lying? about the extra shipping costs and refuse to let the buyer pay? (it gets hazy here since the post was deleted before things got totally understood/resolved) but the buyer's alleged statement of "make it happen" seems much more understandable now.

I'm not sure why the buyer calculated out shipping originally and not the seller. But the whole commission seemingly broke up around that fact that the seller would not ship without payment in full and the buyer had (on their end) seemingly already paid in full and their folks were worried they were getting taken for a ride. Something like that.

TL;DR Seems it was more miscommunication and poor social skills on both sides. Lots of he said;she said, name calling, and yelling. The seller did not know how to handle the situation and the buyer did not know when to back off and apologize.

I think it's less a warning about either side but more about what often happens when two inexperienced/immature people (in the buyer's place literally as they are 14) try to work together.

In the post, both sides (once the buyer appeared near the bottom) were getting help they needed from older/more experienced members. It's mostly just a shame the thing was deleted when it was as the drama was minor and everything was just coming to a closing point, but hopefully it was enough (given this post by the OP) that the situation is still resolving itself behind the scenes.

Edited at 2010-06-16 04:58 pm (UTC)
Jun. 17th, 2010 03:34 am (UTC)
Summary FTW!
Jun. 16th, 2010 04:58 pm (UTC)
It sounds like a bit of immaturity on both sides. A safe bet would be to avoid both parties in the future.
( 24 comments — Leave a comment )


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