I commissioned the artist for a 3 part piece about 3 years ago. During the first week or so after commissioning I was given 2 sketches (A correction from my last entry). It wasn't until about 2 years later that I received one of the sketches partially finished with flat color added to it.
Within that 3 years, those were the only things I had received. I would ask the artists about the project every few months. But I feel I wasn't properly informed or kept up on the progress, if any. I was told that the project was near finished and they were on a CD. But the CD in question could not be located. I asked several times about this and was told later that they could not found.
Keep in mind this is how things were presented to me. I have discussed the situation with the artist and aspects of the following have been disputed. But I was told, and have the IMS, that to make up the missing stuff I would have a choice to get 1 piece of something different to make it up. I turned this offer down because I, at this point, had still not recieved any finished pieces of the 3 piece project. I told the artist to forget it because I was upset and did not want to wait for something, which at this point, I never thought would be realized.
The artist recently contacted me and tried to resolve the situation. I recieved 2 pieces of the commish colored. These pieces the artist tells me have been done all this time. But keep in mind I never received these pieces over the 3 years until now. Even when I asked about the commish.
I did not get a refund (and I did not ask for one). I simply recieved the 2 pieces and called it even at that. He did offer to make up the last piece, but I simply wanted things done with. I do not want to pursue the situation further.