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So someone from secondlife contacted me about a commission. So i immidiately gave him my email and told him to send me one there. Her refused to look at my price list, forcing me to copy and paste the entire thing, and it was pretty obvious he didnt read my TOS or he wouldve filled out the commissioning form listed there.
When i asked him for a reference sheet he said he didnt have one and gave me a very vague description (only name height weight and colors. no species or anything) so i gave him a form to fill out and he said "no but i already gave it to youuuuu!" and sent me some pictures saying that I should make it look kinda like this just not like it.
then he added me to msn using my email and started nagging me about it. after awhile i canceld the commission telling him i didnt feel comftorble working with him at the time. BUT, i already shows him the sketch and he's demanding permission to use it and he's still bothering me about starting the commission again, etc.

any advice? XP
 


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( 21 comments — Leave a comment )
bigbluefox
May. 30th, 2010 04:51 pm (UTC)
Just tell him in a short and to-the-point notice that you are no longer going to work with him. Then block this person. If he continues to harass you by setting up multiple accounts on FA or SL, simply report him.
poizenkat
May. 31st, 2010 03:48 am (UTC)
will do, thanks!
silverfoxwolf
May. 30th, 2010 04:59 pm (UTC)
If they haven't read you're price list, terms or bothered to comply with reasonable requests I don't see a reason you should let them have anything. And definately block him off MSN too if he's causing problems that way.
skulldog
May. 30th, 2010 05:00 pm (UTC)
If they can't be arsed to read, I'd say they probably shouldn't be dealing commissions, you're just asking for some serious mis communication with this person. I wouldn't work with them.
starchildebrite
May. 30th, 2010 05:01 pm (UTC)
If he already has the sketch, then ask for compensation or let it go... He's going to use it whether you want him to or not.
dazen_cobalt
May. 30th, 2010 05:14 pm (UTC)
yeeeeeeah I am gonna have to agree with the other guys. let it go and if he continues to be rude then block him. Just consider the sketch a loss
bailzzararco
May. 30th, 2010 05:24 pm (UTC)
If you feel he has no right to use the image, you can destroy it, and tell him so, and just to be the good guy say you're sorry that you made a mistake and can not take his request, and you don't owe him any explinations. I am going to assume they're going to take it badly, because they sound like the sort that has communication problems under the best of circumstances. Then block them, wash, rinse repeat as needed. You tried, for Pete's sake.

Or explain to him that he DID not in fact give you any information, mention specifically he didn't tell you a species. This will work better if you saved the emails. And you can ask him, "okay, at what point did you TELL me what I am drawing?" Either he has to admit he didn't tell you, and he will tell you then, or he'll whine and bitch. But there's just no pleasing some people.

It's just too bad people can't follow the most simple of instructions.
mandyseley
May. 30th, 2010 05:42 pm (UTC)
Whether he gets to use the sketch would depend on how much of his money I had, I think.

If he paid, but you gave him a FULL refund, or if he never paid you anything at all yet, then you can definitely tell him "no, you can't use the sketch" and keep it / destroy it / rework it. I actually have a clause in my commission TOS that says if a commission is canceled with a full refund or no payment, then I get to keep and do whatever I want with the sketch.

If he paid and you gave him a partial refund based on the work that's already been done, I'd personally tell him sure, use the sketch, but I will not be dealing with you any further, thankyougoodbye.

Basically: Sketches are still artwork, don't give him any freebies.

Edited at 2010-05-30 05:44 pm (UTC)
westly_roanoke
May. 30th, 2010 06:31 pm (UTC)
Write the sketch off as a loss. Block him, he's not respecting you as an artist. By refusing to play by your rules, you have no obligation to continue with him at all.
mialattia
May. 30th, 2010 08:41 pm (UTC)
You should tell them (and anybody who acts like this in the future) straight-out that in order to qualify for a commission, they are required to fill out the form, or no deal.

Don't accommodate them.

If they ask your prices, link to your TOS/Price list/commission form. If they give you a stupid description, link them again. And again. Hell, don't even say anything. After three strikes, tell them that if they do not go through the process you set up specifically to keep commissions going smoothly, then they can kiss it goodbye.

Seriously, don't take silly shit.
cissa
Jun. 2nd, 2010 10:19 pm (UTC)
Yes, this.
caffwin
May. 30th, 2010 09:13 pm (UTC)
Yeah, I already figured this was bad news after reading the part where you said they never bothered to read any of your guidelines. :P

Not worth your time, in my opinion.
cissa
Jun. 2nd, 2010 10:20 pm (UTC)
Anyone who tries to bypass perfectly reasonable procedures is going to be a pain to work with. Avoid like plague.
shukivengeance
May. 30th, 2010 10:10 pm (UTC)
Charge him for the sketch, give him permission to use it and move on.
celestinaketzia
May. 31st, 2010 01:01 am (UTC)
I'd go with this.
cissa
Jun. 2nd, 2010 10:22 pm (UTC)
If he already has a usable version of the sketch, charge him for it and let him use it. He will anyway.

If he doesn't, it's your call.
alpha_orionis_v
May. 31st, 2010 12:22 am (UTC)
In addition to a TOS sheet that they have to sign, I also have order forms. If you don't fill it out, then clearly, you don't really want a commission.


Also, on the TOS sheet, sometimes you can include a random junk sentence somewhere in the middle that says something random, like your cat's name. Then, down at the bottom, where you have the fields for their digital signature, ask them what your cat's name is. It still doesn't force them to read it, but it helps make sure that they took more than just two seconds to submit the form.
stormslegacy
May. 31st, 2010 01:38 pm (UTC)
Totally offtopic: Is that a cornish rex kitten in your avi? It looks so much like a young version of my Nezumi!
alpha_orionis_v
May. 31st, 2010 03:42 pm (UTC)
I've no idea. It was a fandom meme from a few years back, and someone else made the icon.
poizenkat
May. 31st, 2010 03:51 am (UTC)
thanks you all for the advice ^^ ill talk to him next time he bugs me.
frigandier
May. 31st, 2010 06:34 am (UTC)
I'd say give him a big whoopin' nothing for his never-ending trouble. If he can't be bothered to fill out a simple form, give a more-than-basic description of a character, he doesn't deserve even the sketch. Tell him that until he grows up enough to follow your set rules, he can go pester another artist. >:I
( 21 comments — Leave a comment )

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