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Advice

So I have a bit of a situation and I'm not sure how to handle it.

January at FC I commissioned a picture from an artist inked color 1 character $40 sent the artist a note on FA with my best reference picture at the time since they said they would have time to check it later. Go to pick up my art the next day from them and well it was completely wrong my character is a corgi and she drew me as a reindeer. To be fair the reference picture I linked her was a Christmas themed one with fake antlers on it. I still don't see how they could make that mistake with my usernames everywhere including corgi in them and if she had looked through the rest of the gallery there is corgi everywhere.

We were around people when I picked up the picture so I sent them a polite text about it they apologized and said they would have to do something for me to make up for the mistake.

It wasn't just the mistake that bothered me though I has I had commissioned this particular artist before and I feel this piece wasn't the same quality.

My few attempts to get something to make up for it has failed so far as the artist doesn't respond. I even said I would be alright with a small icon something obviously not work a full $40.

Do I just let it go and give the $40 up as wasted?

EDIT… Sorry wrote this in a rush the only other time I commisioned this artist was at FC 06 and they had the art done even faster so I don't feel I was expecting too much.

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Comments

( 34 comments — Leave a comment )
(Deleted comment)
nerdlover
May. 6th, 2010 11:53 pm (UTC)
They did it in a day as well. Honestly I didn't think to specify as the artist whiile I wouldn't call them a bff they know me somewhat as we used to live in the same area. Plus my fandom name is Pucacorgi and they saw me with all my badges on and in the pic for reference I'm obviously not a reindeer.

To clarify this was all discussed in someones room so it wasn't like I commissioned them in a busy dealers room area just stating as I know in a busy area like that its easier to miss details.
_patches
May. 6th, 2010 11:24 pm (UTC)
You're making assumptions that the artist should have to browse through your gallery and pick up through your username what type of character you are when you sent them a link to your 'best reference picture', that happened to have antlers. All while having probably several other things to do for other people. I'd say that unless you have a modelsheet of your character and direct linked to the artist, or explicitly said "My character is a Corgi. More details blah blah blah." you really just experienced a case of miscommunication.

Also, you expected to get the same quality of art at a con when an artist is rushing non-stop to get art done within a 2-3 day window? That's a bit unrealistic and why I personally rarely, if ever, get art at cons anymore.

Your best bet is to just chalk this up as a learning experience and know what to do better next time. Get a good artist who's style you like make you a modelsheet of your character, have it have in as few words as possible details of you character, and just know that getting art at cons is not going to look like the masterpieces some of these artists toil for days on. It's not the artist's fault if you didn't give clear reference art. As I room with several artists at every con I go to, homework time is usually just a mad rush to get stuff done. An artist doesn't have the time to browse through people's galleries at a con and try to figure out what your character is supposed to look like, especially if you sent them a link to something. Not flaming here but trying to offer you some words of wisdom. :P
nerdlover
May. 6th, 2010 11:57 pm (UTC)
I'll have to edit my post to state that the previous art was also commissioned FC 06 so it wasn't like it wasnt a similar situation.

Also as I said in the comment above the artist knew me and hung out with me rl not recently but in the past so I guess maybe I was expecting too much when I didn't specifically say hey I'm a corgi.

vulpixnine
May. 7th, 2010 12:14 am (UTC)
Yes, but you have to realize something here. They commissioned this person before, and I don't know about you but I tend to remember the people that commission me, even slightly. I also ask people that commission me a question if I don't know who they are. If anything, take the piece home and send it in the mail. I am pretty sure people want their art, but can wait for a few days for it to get sent in the mail.

Now, you would also think that if someone could tell that a picture is Christmas themed, you would want to browse the gallery further just to make sure if it was a reindeer or a dog dressed up as one. I think it is just a bit of laziness mixed with a rush job that the person just doesn't want to think about doing again.

As for the overall image quality, I agree with you. IF you want it to get done in two to three days, you are going to suffer somewhere for it. But, you should expect that someone actually takes a few seconds to make sure that they get what you want drawn even close to being right. Or maybe that is just me and trying to be anal about certain details in character design.
(no subject) - stormslegacy - May. 7th, 2010 02:26 am (UTC) - Expand
(no subject) - spiffystuff - May. 7th, 2010 02:31 am (UTC) - Expand
(no subject) - stormslegacy - May. 7th, 2010 02:54 am (UTC) - Expand
(no subject) - spiffystuff - May. 7th, 2010 12:19 pm (UTC) - Expand
(no subject) - vulpixnine - May. 7th, 2010 02:52 am (UTC) - Expand
(no subject) - stormslegacy - May. 7th, 2010 04:30 am (UTC) - Expand
(no subject) - vulpixnine - May. 7th, 2010 09:21 pm (UTC) - Expand
ladyringo
May. 6th, 2010 11:25 pm (UTC)
Ugh. That's a sticky mess... If I were the artist that made that mistake, I would redraw it in totality for free, but that's me. :/

I would do what I could to get ahold of that artist and be really plain and concise with what you WANT. If you want them to redraw the whole thing (which I think you're entitled to if you gave her a full description) then tell her so, if you're happy with an icon or a badge or something smaller then indicate that.

Some artists don't check notes very often (I am guilty of that) so maybe try to find and email address? You have her phone number it sounds like so leave a message if she doesn't pick up. Don't be a dick about it and be polite and I am sure that things will hopefully settle out for you. :(

That sucks, hun!
idess
May. 6th, 2010 11:37 pm (UTC)
The only thing I have to say is that you shouldn't expect all art from a convention to be 'up to standard' with what the artist normally does. As far as I know, when at a convention you're paying to get that piece -right now- as opposed to -weeks from now- :P I know my stuff at cons can be better or worse than what I can spend hours and hours on at home, as it probably is with every artist.

I saw the image in question (I think) and, well, I couldn't say if I was given that pic I'd draw it as a reindeer but with some artists in the fandom these days who draw every species looking like a dog, with the short tail and antlers I think it's reasonable that the artist thought it was a funny colored reindeer.

Anyway, in my opinion she promised to do a make-up piece so she needs to deliver it.

Also yay corgi 83
lilenth
May. 7th, 2010 12:07 am (UTC)

Personally I've had this happen once to me, only the other way around, I didn't lighten up a reference picture enough and drew what I thought was a female only to discover that the person's character was male. I redid the image personally but that's just me.

Could we have a link to the reference image that was used? That would help us see how obvious it was what your character was supposed to be.
saeto15
May. 7th, 2010 12:33 am (UTC)
The character in the picture does look like a deer to me. If someone had sent me that picture without specifying what species it was supposed to be, I probably would have been confused, too. Of course, I'd have asked for clarification, but if the person was short on time, then I can understand the mix-up.

spiffystuff
May. 7th, 2010 12:43 am (UTC)
Uhhh... this is one of those situations where we'd probably have to see all the pics in question. From here, I can't tell if she really drew you /as a reindeer/ or pretty much as a corgi with antlers, I can't tell if the pic was well below what you would reasonably expect, etc.

I guess if the artist said they'd do something for you but has ignored you that's crappy on their part. I don't know the time frames involved, though.
thedancingemu
May. 7th, 2010 01:58 am (UTC)
I'm guessing this is it? (NSFW) http://www.furaffinity.net/view/3211955/
(no subject) - stormslegacy - May. 7th, 2010 02:15 am (UTC) - Expand
(no subject) - vulpixnine - May. 7th, 2010 02:56 am (UTC) - Expand
(no subject) - stormslegacy - May. 7th, 2010 03:34 am (UTC) - Expand
(no subject) - stormslegacy - May. 7th, 2010 03:36 am (UTC) - Expand
(no subject) - nerdlover - May. 7th, 2010 05:06 am (UTC) - Expand
(no subject) - vulpixnine - May. 7th, 2010 09:24 pm (UTC) - Expand
(no subject) - nerdlover - May. 7th, 2010 05:07 am (UTC) - Expand
(no subject) - spiffystuff - May. 7th, 2010 02:32 am (UTC) - Expand
(no subject) - nerdlover - May. 7th, 2010 05:05 am (UTC) - Expand
(no subject) - spiffystuff - May. 7th, 2010 12:23 pm (UTC) - Expand
(no subject) - nerdlover - May. 7th, 2010 06:43 pm (UTC) - Expand
likeshine
May. 7th, 2010 04:22 am (UTC)

i must be in the minority, i think the ref looks like a corgi.

but, i own one so maybe i have them on the brain?
houndofloki
May. 7th, 2010 04:07 pm (UTC)
The ref reads more as "dog in headband" then "deer" to me too, mostly because it has a little dog nose instead of...y'know, deer nostrils or whatever it is they have. The Christmas/Santa thing probably should've been a clue, too. That said though, it's also partly on you for not making things crystal clear.

If I were the artist in this situation and the commission was something fairly small like a badge, I would honestly just redo it. If it was something more time-consuming like a full-body pic, I'd be less willing. Since it's just a mutual misunderstanding the nice/considerate thing to do would be for her to either redo the badge or make you an icon or whatever so that you at least have something to take away form the deal that makes you happy, but she doesn't really have to do that. If she won't, I'd just chalk it up as lesson learned and make sure your refs are crystal-clear next time.
kayla_la
May. 7th, 2010 07:47 pm (UTC)
Did you delete one of your own comments? LJ is being weird about notifications. If you did, could you please tell me why?
(no subject) - houndofloki - May. 9th, 2010 11:32 pm (UTC) - Expand
(no subject) - kayla_la - May. 9th, 2010 11:34 pm (UTC) - Expand
purpule
May. 7th, 2010 06:05 pm (UTC)
Regardless of whether the ref looks like a corgi or a deer - because there are crap loads of artists who will draw all of their characters like cats or dogs, I really, REALLY wish commissioners would state the species of their character more often rather than assuming.

I have often asked a commissioner just in case a problem like this would arise, and it's a good thing I do, because almost everytime I assume something to be a fox or a dog it's actually been a wolf or a hedgehog. Once something was seriously drawn as a fluffy tailed tiger and it was apparently a wolf. How on earth am I to understand that?

This is more of an issue of misunderstanding than anything. I would feel gutted I got your character wrong, but probably also annoyed that it wasn't specified.
The 40 isn't "wasted", you still got a drawing for your money, but without seeing their work I can't say whether it was actually worth the money or not, but you paid for a character rendition and they did actually deliver, it was just mistaken.
( 34 comments — Leave a comment )

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