So, let's set the stage. It's Anthrocon 2009 and I'm having a great time. We come across Leelee, this pleasant looking girl sitting at a booth and pimping a lot of awesome art. I'm not trying to be mean here - her stuff ROCKS. It's all cute. She has these cute badges that are like, 'unf badges' which are basically sorta innocent looking apart from each other but when you put 'em together - you know the drill. Anyway, my girlfriend and I think they're pretty cute, so we're totally in on it. We track down Leelee on Friday or Saturday and we're like, heyyyy, Leelee. Make us some badges! P.S., I also want a little chubby cute thing, too, because she was drawing those as well.
Anyway, we figure everything out, we fill out these little sheets describing what we want, give her refs, and then pay $60 for everything, everything's awesome, everyone's pleasant, things are good. I have a good feeling! I get told they'll be done the next day, which is double awesome. I head back to the table on Saturday. Leelee politely explains to me that she took on too much work (which, you know, irresponsible but whatever) and so I say, "that's cool! when will they be done?" Sunday, I hear. That's good, I like Sunday. So anyway, I come back on Sunday and the badges still aren't done! Nothing's done! This is still cool because, you know - it's Anthrocon. Whatever. I understand that you want to have fun at night and it's no big deal to mail me the badges afterwards and I'll have them for my next con.
Anyway, months pass. I IM her a couple times and she's significantly less friendly than she was at the con, acting like I'm basically inconveniencing her by nudging her and wondering when my 'done tomorrow' art will be done weeks after the fact. I definitely made a point of not IMing her more than once every three or so weeks because, hey, people have a real life, right? I wouldn't want to be bothered that much. Anyway, she's generally rude to me and after a while simply stops responding.
Cut forward a few more weeks. She posts a journal on FA to the tune of, 'hey, all my open commissions are in this spreadsheet on google docs, so if you're not on there, you're not on my list.' I look at it - I'm not on there! I suspect this may be the cause of problems, so I contact her. I'm like, heyyyyy leelee, what's up! Not on the list! What do I do to get back on it? I then get yelled at because CLEARLY, it was totally evident that anthrocon commissions are not included in her overall commission workload, so therefore I wouldn't be on the list. Well, stupid me.
Somewhere between here and the next point at which I contact her she posts a journal along the lines of 'PEOPLE WHO ARE BOTHERING ME FOR THE COMMISSIONS I OWE THEM BETTER SHUT UP.' Just thought this was an important note.
P.S. I found the journal:
TO ALL COMMISSIONERS,
STOP NOTING ME.
I'M WORKING ON IT.
I'LL LET YOU KNOW WHEN I'M DONE WITH YOURS OK.
AC COMMISSIONERS TOO
AND NO I DIDN'T PUT THE 50 OR SO OF YOU ON THE LIST TO THE FRONT.
I DON'T NEED TO, I HAVE ALL THE PAPERS HERE, STARING ME IN THE FACE
So, anyway, fast forward a bit further. I'm fairly frustrated, I get in touch with her over IM again and this time she's a lot more responsive, nice, friendly, blah blah. Anyway, I complain that I asked for art, it's not done, I'd really like my art, what's the deal. She apologizes a lot and makes it up to me by drawing me some gift art. Lemme post it so you can get the full effect.
This is the 'gift art' she draws me. Nevermind that the filename is 'killlllll you' or the fact that she's threatening me implicitly with it, IT'S NOT WHAT I PAID FOR. If I got what I paid for AND this, it would be a nice thing. Unfortunately, I have no interest in a picture of a character I have nothing to do with threatening to hurt me while I cower in fear, and frankly this is just annoying. But at the time, whatever. I considered it just her odd way of apologizing (we all have our own shit, right?) and so I moved on. The timeline is a bit fuzzy, but to give leelee the benefit of the doubt I'll say I think she got the line art for the original badges I commission to me the same day. I looked at it, and... it's really not what we asked for. The ones she posted were these sorta cute feralish things that were more ambiguous about what was going on and we sorta got these more anthro badges that were bordering more on indecent and smutty and not really cute and cuddly, which is what we wanted to begin with. I figure at first, you know, whatever, at least we have something. But eventually after a few minutes I'm like 'uhhhh...' and let her know it's not what I wanted. Here's the art in question:
Not at all what we wanted. I let her know, and she "fixes" it, IE basically copies and pastes the heads onto even more awkward and still way-too-smutty bodies. Whatever. At this point, I'm just like... fine. You know what? I don't care, finish them and send them my way. And.... this is it.
Fine. I don't care. I just want my badges. Principle of the thing, at this point I simply. Don't. Care. Anymore. But... this is as far as they get. Apparently, they got coloured(?) but I've not seen them coloured, nothing was ever sent to us... this is it. So finally, I got fed up and sent leelee a note.
it's been almost six months. you've removed us from the queue list. you have $60 of my money and i have nothing to show for it.
i don't get any impression that you're making any effort to complete our commission so right now I either want to receive it in the next week or get my money back.
our understanding was that this would be completed at the con and even a month after is understandable considering the workload you took on but at this point we've passed way way way beyond reasonable time.
this is no way to do business with people.
I think i'm being pretty fair, considering. Apparently, leelee disagrees.
Are you sure you messaged the right person? Yes it's true I do have $60 of your money as you say but that you have NOTHING to show for it? No I don't think that's correct.
I made you that "uglie" image and the badges I re-did them twice. just because you don't have them in HAND is not having nothing to show for it. You were online and I showed you all the progress and updates.
I'm NOT home right now. I'm in Canada visiting my boyfriend for a week, soon as I get home I'm mail it to you.
And yes I will admit I'm late in my completion of work, but I'm NOT a bad business person. I go out of MY WAY and do more work and "goodies" for people because I feel bad at how long I took. In Short.
NOT COOL MAN.
Uh. Well, not really what I was expecting. At all. In any way, shape, or form. I can't even begin to comprehend this sort of reply, and it totally dodges pretty much every actual statement i made in her direction. Its not a response, it's just an accusation. I reply.
To each their own, but I know how I feel and I think most folks would agree that I'm a fairly reasonable person when it comes to stuff like this.
I'm frustrated, I feel like if I ever point out that frustration you lash out, and I think that if you were doing business in a decent manner I wouldn't be walking away from this with such a bad taste in my mouth. That's all.
I still don't think I'm being unreasonable, I'm -really- frustrated and this note was sent in OCTOBER. Anthrocon was in JULY.
I get this gem as a reply.
Well like you said, "to each is own" I'm sorry you feel that way I think I've pretty much done all I can to make you happy but sometimes people just don't appreciate it.
I know other artists that take YEARS to complete something and they
Never update the person
Ignore the person
JUST complete the work they were to do
and that's it.
Like I said, I go out of my way and make extra things if I take to long.
I think that in it self should "redeem" me in the tardiness.
So. Other artists don't do their work, so I shouldn't have to either. BTW I drew a picture of me screaming at you, so don't be mad.
Anyway, months more have passed, my girlfriend's made repeated efforts to email her about this, it's not happening. I give up. Consider the bridge burned. If you want art done, I would not ask Leelee, it's literally an exercise in how much crap you can put up with before you finally decide that you're willing to take the financial loss rather than pursue it further.
P.S. the ENTIRE TIME this is going on she's uploading commissions and art for other people. Constantly. Taking new ones, completing some... this is ridiculous.