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Commission Problems with Lobby

Some months ago (July 24th, 2009) I commissioned Lobby for a full color digital image with a background. I paid in full what the artist requested for the piece, and then patiently waited for progress.

Almost two months went by and I noted Lobby through FurAffinity (September 15th, 2009) to inquire about the progress on my piece. The reply did not come for almost another month (October 4th, 2009) at which point I was told that Lobby was working on the piece. This was enough for me. I said that was fine, and I set to waiting again.

Another month passed, and I again noted the artist through Fur Affinity (Novemer 18th, 2009). Lobby did not even read this note. It sits, unopened, in my outbox to this day. A month later (December 17th, 2009) I noted again thinking that perhaps it got lost in the mix. This note too, sits in my outbox unopened. At this point Lobby has not posted a journal, or any artwork on FA for a couple of months, and I think that perhaps she is just not checking the site any longer.

I proceed to track her down through her Deviant Art account. I see that she has been updating on Deviant Art and I happily note her through their system (January 29, 2010). This note too, sits unopened in the outbox on Deviant Art despite the fact that she has just posted a journal to Deviant Art (February 1st, 2010).

At this point I can only assume she is ignoring me, for reasons beyond my comprehension. I have always been more than civil to the artists I have commissioned including Lobby, telling them expressly when I ask for progress that there is no rush it is only my curiosity. I have accepted easily being told that no progress has been made, and tell them to take their time in return. I have patiently waited more than 2 years to receive commissions when artists have fallen behind. It is only artwork I have no reason to get angry over it. None of the notes I have sent Lobby have been anything less than cordial, and I have given her no reason to think I am pressing her for my commission even though I have waited almost a year at this point just for a sketch.

I post this here in frustration for the lack of contact between myself and the artist. All the artists I have waited for in the past have kept in contact with me. Replied to my communications in a timely fashion, and I have waited patiently for them. I am not angry, I simply wish to know what is going on. However I do not wish for others to have to go through this immense waiting game without being forewarned about what you may encounter if you commission Lobby.

Her accounts are as follows:


Below is a screen shot record of the proceedings as I have described them. Certain personal things have been blacked out but the names on each note have been left to show that none of the more recent ones are from Lobby. (Note green circles indicate good exchanges with the artist, red indicates severe delinquency)

My Fur Affinity Inbox, this is the first page as denoted by the page number at the bottom.

My Fur Affinity Outbox.

My DeviantArt Outbox.

Lobby's DA Main page with her post from February 1st of 2010

Thanks for reading all,

~ Ace.

Edited: Fixed mistype from February 1st, 2009 to February 1st, 2010

P.S. - If anyone could put me in touch with Lobby, that would be awesome. I don't want to ream her or anything, I just want to know what's up that's all.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 12 comments — Leave a comment )
Mar. 8th, 2010 09:52 pm (UTC)
Wow I am really surprised by this, I've commissioned her and it was done fast and very communicative :(( Do you think maybe you have a subject matter or idea that she's having a hard time with, and doesn't know how to say it?
Mar. 8th, 2010 09:59 pm (UTC)
Honestly, I cannot see how that is possible. When I commission an artist for a piece like this they are given a long list of possible ones too choose from. I ask that they pick the one that they like the most out of the bunch. Even if this was the case, the severe lack of communication is unacceptable. It has been five months without a single word.
Mar. 8th, 2010 10:15 pm (UTC)
I'm kinda going through this myself with another person. I don't care if they haven't touched my commission yet, but at least a note saying such is better than nothing and wondering if they took your money and ran. :/ Good luck getting your commission.
Mar. 8th, 2010 10:22 pm (UTC)
This. Many commissioners would have more positive experiences with the commissioned artist if the artist would actually take 30 secs to reply to notes, even, and specially, if they're behind the deadline.
Mar. 8th, 2010 10:29 pm (UTC)
Even just to say "I've read your note. Sorry I'm really busy right now. Thanks for your patience."
Mar. 8th, 2010 11:25 pm (UTC)
Exactly. An artist could take a year if they need to, I know that RL can be rough as hell, but when folks don't give at least a monthly note it's pretty rude.

Edited at 2010-03-08 11:26 pm (UTC)
Mar. 9th, 2010 02:02 am (UTC)
That's unacceptable. It doesn't take more than a moment to reply to a message...
Mar. 9th, 2010 01:00 pm (UTC)
She shouldn't be ignoring your notes. Since she is clearly active on DA, I wonder why she is ignoring them. As said above, that is not acceptable. I notice all your notes are titled "Commission". Perhaps it would help to use a different, more attention grabbing title. It doesn't have to be rude, maybe just "hey, what's up?" or "everything okay?" or something like that... worth a try?
Mar. 9th, 2010 01:45 pm (UTC)
It's not bad advice but I'm not sure how it could be any more eye catching than a brilliant yellow unopened note surrounded by gray ones. Maybe I'll give it a whirl but if she hasn't bothered to notice yet I doubt a different title is going to help. Thanks!

~ Ace.
Mar. 9th, 2010 06:38 pm (UTC)
I don't understand people like that. Sure, real life happens, but if real life is going to be happening for over 5 months, she either needs to own up to it and issue refunds, or at least announce that something is going on.

I've always felt it was my obligation as an artist to maintain steady contact with commissioners, especially if they've already paid me. :|
Mar. 9th, 2010 11:39 pm (UTC)
I feel your pain!
I'm actually having the exact same problem with the artist Lobby. I commissioned her for a piece back in... October, I believe (I'll have to check my account to see the exact dates we started communication).

It was a simple, fun and upbeat two character digital piece. I paid my part, and heard from her at one point (once again, I'll have to check my notes for exact dates) she said that she was sketching. Since then, I haven't heard a peep, and I've sent very pleasant and kind notes just asking about progress. As you said, they have gone unopened.

I hope this works out for both you and I. I don't want that money just gone down the drain, especially if I could've just used it for something else. :/
Anek Mehkt
Jul. 11th, 2012 02:00 am (UTC)
Lobby is back on DA.
I know this is old but I don't know if you've gotten in touch with her to resolve the issue.--> http://malobe.deviantart.com/
( 12 comments — Leave a comment )


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