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About a commissionee.

ISSUED RESOLVED!
I actually got in contact with Tobias and we both apologized for this whole ordeal. He was experiencing trauma in his life, so I know understand his conduct. Please mark this thread as resolved :) Thank you all for your advice!


It seems as though one of my customers is trying to ruin my reputation. I will try to keep this brief, just in case this the wrong community.


The customer name is tobias_radjin

I was commissioned for a Mightyena cosplay partial a year or two ago. Once I finished it, I was in New York at the time, so I asked my brother to send it for me. Once the customer received it (unfortunately, it didn't arrive in time for his convention), he apologized for everything and stated that he loved the head. In order to show him my apologies for the missed deadline, I bought him an expensive and rare plush toy of a favorite character, and he accepted. He seemed to adore the partial! I also decided to give him a free head.

He changed the ideas at least five times, but I didn't mind since I haven't bought materials yet. I tell him that I have other orders before him, and I must finish those before starting. After changing the head AGAIN, he wanted his head in October. We both agreed. He THEN asked for the head to be done even EARLIER, and threw a fit because I said I had other others to finish and that we already agreed to finish this order in October. He says I 'lied about this agreement', even though I have proof in my email stating that we both agreed to it. He then tries to ruin my reputation by posting an entry on fursuit_auctions saying that he found flaws in the original commission partial. This is very strange considering he said he LOVED it once he received and over a half a year later, he NOW complains?

Right now, he is trying to continuously contact a customer that is a good friend of mine and already received his finished order. He tries to tell him lies about how horrible I am and how I "ruined his name in the cosplay community" or something. He says things along the lines of me being rude and nasty to him, when I am never EVER rude to any of my customers, especially ones that I missed deadlines for. I am not perfect, I admit my backlog of orders, but I am never rude to any customer and I have proof from my customers.

He seems to be happy in his suit, right? http://tobias-radjin.deviantart.com/art/Kane-the-Mightyi-113582582



The email (my friend's name will be crossed out to protect his identity, unles he wants to post here himself). This is one of the many emails he has been sending him.
http://i48.tinypic.com/8wkq9z.png
EDIT: Friend asked me to cross out his real name



The original link where he tried ruin my reputation with lack of evidence: http://community.livejournal.com/fursuitauctions/949910.html#comments


He had to sell his Mightyena in order to pay for some bills, but after he sold it, he claims that I forced him to and was 'very angry' at him for selling it. As you can see from the posts here, I never stated that I was angry or forceful.


The original link: http://community.livejournal.com/fursuitauctions/873795.html


It's strange.. this customer is bipolar. He is over friend one minute, then blows off at me at how horrible I am, then says sorry and befriends, and blows off again. He did this many times, and I finally got fed up and told him I am no longer making him his free head because of his conduct.

If you would like me to provide any proof of emails and such, let me know and I will be glad to provide him.

This customer is by far the most difficult (if not ONLY) customer I ever dealt with. I do not want to give names now (until I confirm which community to post this in), but I want you commissioners to avoid this guy at ALL COSTS.

I don't know whether to approach this guy or not.. any advice? I am frustrated to this point that he continues to try to ruin me when this thing is already done with.

NOTE
I will be providing more evidence tonight or tomorrow, my internet is acting up and won't let me access Yahoo.

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 46 comments — Leave a comment )
kayla_la
Mar. 2nd, 2010 04:17 am (UTC)
This is alright to put here so I approved it, but I would recommend editing your post to both provide proof and a name so I can tag this properly.
koisnake
Mar. 2nd, 2010 04:19 am (UTC)
Thank you very much, I will start editing my post. :)
mialattia
Mar. 2nd, 2010 04:24 am (UTC)
I don't really understand why you would buy him something rare and expensive AND create an entirely new head for him. There's no need for this, and ends up giving him the impression that the business transaction is no longer that, but a method to get more out of you. I can understand the toy, perhaps, as reparations, but doing another commission? No way.

I'm sorry to hear he's being completely insane, but I think if you'd just been done with it when the opportunity was there, it would have gone far better. This is simply dragging on, and while it's due to good intentions on your part, these kinds of 'make up' commissions rarely turn out well.
koisnake
Mar. 2nd, 2010 04:31 am (UTC)
Yeah, I understand. I felt so guilty for missing the deadline, I wanted to make it up for him. This just gave me a lot more trouble that I could ever ask for.

Thank you for your advice, I really do appreciate it.
(no subject) - sunhawk - Mar. 2nd, 2010 04:37 am (UTC) - Expand
(no subject) - koisnake - Mar. 2nd, 2010 04:38 am (UTC) - Expand
(no subject) - sunhawk - Mar. 2nd, 2010 04:44 am (UTC) - Expand
(no subject) - koisnake - Mar. 2nd, 2010 04:45 am (UTC) - Expand
(no subject) - sunhawk - Mar. 2nd, 2010 04:52 am (UTC) - Expand
(no subject) - zi_mugudarina - Mar. 3rd, 2010 06:23 pm (UTC) - Expand
baronyiffington
Mar. 2nd, 2010 04:31 am (UTC)
I think what ended up happening was the guy got used to walking all over you.

Don't get me wrong. I'm not saying that you are incorrect here - the guy is being a douche and he doesn't deserve anything from you.

However, on the other hand, I simply DON'T understand why you offered to do all the things you did for him. You accidently missed mailing it before a convention, so you not only used your own money, but offered to make an entire new head for free

Whaaaaaaat?

I don't know, this seems odd for some reason. What I think happened is the guy started treating you like shit so you would feel bad and give him more free stuff, like you already had. Now that his plan backfired (you aren't making the head), he wants revenge.

That's my two cents, anyway. I could be wrong, who knows? I am not a lawyer, but until he does something that actually damages your business, I don't think there is much you can do other than defend yourself and give us his name and evidence showing both sides.
koisnake
Mar. 2nd, 2010 04:35 am (UTC)
Yeah, I felt very guilty for missing his deadline and I felt very unprofessional, so I wanted to make it up to him.

Thank you for your input. I will be sure to never do this again. I definitely learned my lesson.

The thing is, he used his free head to get his way in auctions. For example, he wanted a head from an auction for a reduced price (much cheaper than the asking price) and when the buyer refused, he said "Well, I'm getting a free head, so beat that". Proof of this is in the second link provided.
(no subject) - cissa - Mar. 2nd, 2010 10:42 pm (UTC) - Expand
(no subject) - koisnake - Mar. 3rd, 2010 03:00 pm (UTC) - Expand
(no subject) - fallimar - Mar. 2nd, 2010 04:35 am (UTC) - Expand
(no subject) - koisnake - Mar. 2nd, 2010 04:37 am (UTC) - Expand
(no subject) - spiffystuff - Mar. 2nd, 2010 04:44 am (UTC) - Expand
(Deleted comment)
koisnake
Mar. 2nd, 2010 04:42 am (UTC)
Yeah, that is why I am so confused on why he is suddenly changed his mind about the head when I couldn't get the free head done before our agreed deadline. I know a lot of commissioners told me that if there WAS something wrong with the head, he should have told me immediately instead of waiting so long to do so.
(Deleted comment)
(no subject) - koisnake - Mar. 2nd, 2010 04:49 am (UTC) - Expand
(no subject) - bladespark - Mar. 2nd, 2010 04:45 am (UTC) - Expand
(no subject) - koisnake - Mar. 2nd, 2010 04:48 am (UTC) - Expand
sunhawk
Mar. 2nd, 2010 04:52 am (UTC)
Hmmmm he seemed pretty happy with the suit here: http://tobias-radjin.deviantart.com/art/Kane-the-Mightyi-113582582
koisnake
Mar. 2nd, 2010 04:55 am (UTC)
Yes, that's it.
Thanks for the link, I will put it up as evidence.
(no subject) - sunhawk - Mar. 2nd, 2010 04:57 am (UTC) - Expand
(no subject) - koisnake - Mar. 2nd, 2010 04:59 am (UTC) - Expand
(Deleted comment)
koisnake
Mar. 2nd, 2010 04:55 am (UTC)
Yes, that's the guy.

I told him that I wasn't making his head anymore due to his conduct, which is one of the reasons why he is trying to ruin me.

Thanks!

The funny thing is that I charged $450 for the partial, haha, not $1,4000. :)
armaina
Mar. 2nd, 2010 05:04 am (UTC)
That email is horrible. It's awful that he feels like you owe him more just due to a missed deadline. The plush was more than enough. If you haven't already, drop the new head you're making, you have no obligation to make it. All in all this definitely seems like a person to avoid.
fiercereaper
Mar. 2nd, 2010 05:38 am (UTC)
Or finish making the head in a generic model and sell it. Why waste the work?
(no subject) - armaina - Mar. 2nd, 2010 05:57 am (UTC) - Expand
(no subject) - thaily - Mar. 2nd, 2010 08:39 am (UTC) - Expand
(no subject) - koisnake - Mar. 2nd, 2010 06:03 pm (UTC) - Expand
phantomfoux
Mar. 2nd, 2010 07:14 am (UTC)
not much to say that hasn't already been said really.
The guy seemed perfectly happy in those posts and with the suit in the picture. If there was a problem, then he should've spoke up. His bad, not yours. :|

OT, love the picture of your profile. Adorable. ~<3 x3
koisnake
Mar. 2nd, 2010 06:02 pm (UTC)
That's what I thought. I would have been more than happy to fix any mistakes.

The Sexy Beam Heather? Thanks! You're the first person that noticed it, lol.
(no subject) - phantomfoux - Mar. 3rd, 2010 04:46 am (UTC) - Expand
purpule
Mar. 2nd, 2010 11:24 am (UTC)
I've felt guilty for missing deadlines myself, and y'know what I do? Either apologise profusely, after informing them that I will be late just so it's not a shock, and usually, as you've seen, they're kinda fine with it. I often throw in an extra sketch or inked piece, maybe even coloured piece in with the finished commission, but without telling the commissioner usually so it's a bit of a "sorry!" surprise when they open it.

Same goes with your work I'm sure. You really didn't need to include a new head, especially when you got him that plushie. What you were doing is "omg, I'm so sorry" martyrish trying-to-please-everyone overkill, and I know, I've been there, and it's an easy trap to fall into, but as you saw, he LIKED your partial and was delighted with the plushie, you really didn't need to do anything more for him.
The only positive I can see from this is taking it as a learning experience.

What horrible emails and what an absolute arse he is for trying to ruin your reputation. He clearly took advantage of you, and you shouldn't let him get away with it. Judging from those links, he's kinda notorious in stomping about when he doesn't get his way, so hopefully the majority know well that you're not in the wrong.

Withdraw that offer of a free head and sell it on. Why should he get it now? You were offering basically a gift for no money, just to be nice, and he has been an absolute shite about it, so I think you should just keep whatever work you've done on it.
purpule
Mar. 2nd, 2010 11:39 am (UTC)
*either = redundant, was part of a sentence I meanta get rid of!
(Deleted comment)
bladespark
Mar. 3rd, 2010 04:36 am (UTC)
Gmail can do it. You can set up a filter for a specific e-mail address and tell it to delete it, or to put it in a specific folder.
mialattia
Mar. 2nd, 2010 06:35 pm (UTC)
Heyyyy hold on... I knew this story sounded familiar. Now that you posted his name and links to the costume-- didn't you post about this guy a while back? Maybe somewhere else? Or was that FurryDrama?

I don't remember, but nothing's changed. This guy is still a psycho bitch that doesn't deserve anything from you.
maddogairpirate
Mar. 3rd, 2010 07:13 am (UTC)
Here is my thought.

You claim TobiasRadjin here said you forced him to sell the suit. Do you have an e-mail to this effect?

So far what I see is a guy who's clearly badmouthing you with no proof. But that may be your selective framing.

I'm reserving judgement, and asking for a little more evidence here.
koisnake
Mar. 3rd, 2010 02:58 pm (UTC)
1) The evidence of Tobias stating that I made him sell the suit was within emails he's been sending to my friend, in order to get him on his side. I need to ask for those emails from him. Hopefully, he didn't delete them.

2) I have plenty of evidence of him bad mouthing me in the link he tried to ruin my reputation and the email he sent to my customer.

3) I need to dig for more evidence in my email. Yahoo has a horrible search function so I have to manually go through each page for any emails from this guy.

I'll get back to you with more evidence by tonight, I'm a little tight on time now. :)
(no subject) - keaalu - Mar. 3rd, 2010 05:17 pm (UTC) - Expand
(no subject) - koisnake - Mar. 3rd, 2010 06:00 pm (UTC) - Expand
(no subject) - keaalu - Mar. 3rd, 2010 06:57 pm (UTC) - Expand
oceandezignz
Mar. 3rd, 2010 09:28 pm (UTC)
Marked this as resolved. Congratulations.
kayla_la
Mar. 3rd, 2010 09:30 pm (UTC)
While this has been resolved, can you please remove the strikethrough code and leave the text as it was? It's not necessary to strikethrough the whole post.
koisnake
Mar. 3rd, 2010 11:52 pm (UTC)
Alright, I will do that now. My apologies.
( 46 comments — Leave a comment )

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