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Just wanted to give people a heads up. The USPS starting to do really underhanded things.

I don't understand any mail service not knocking on the door, but I can let that pass.

I cannot let pass the fact that despite signature conformation (I really wish I had screen caped the tracking page) a package was left outside on my porch in the rain. The signature conformation sticker no where to be found.

When I went to check the tracking it no longer said signature conformation. I believe the shipper when she says it WAS on there, because I saw it online before the change.

I was lucking she wrapped the petticoat (for my wedding dress) in plastic or it would have been ruined.

I've also had them shove a signature conformation inside the mailbox once, and it got bent up...but that's a different story.

It may just be the USPS in my area, but I thought I'd give out a warning.

Wrap EVERYTHING you send in plastic, and keep an eye on the tracking to make sure it stays signature conformation if that is how it is sent.

I've cross posted this to the Fursuit community, however I figured other artist would want to know this as well.

Sorry if this doesn't belong here.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
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Comments

( 48 comments — Leave a comment )
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dripbat
Jan. 30th, 2010 07:42 pm (UTC)
Yeah I have to say, normally I've not had issues with them. But I'm so upset. I ordered some clips/straps for badges and it was marked delivered. But I was home all day, looking out the door a lot because I had been waiting for them a while. Didn't show up. I call and they said it's been delivered and I'm SOL. How did something walk off in a high end neighborhood while my desk is next to the door and I've never heard a knock and with me looking outside all the time.

I've unfortunately ordered prints as well as custom artwork that has been bent and put into my tiny mailbox with many stickers and stamps saying "do not bend". It's going completely downhill. I'm really sad too, I've never really had issues before.
twoeyedcyclops
Jan. 30th, 2010 07:50 pm (UTC)
I have gotten a few complaints from commissioners that my envelopes have arrived bent, even with large letters everywhere saying "DO NOT BEND." I've also had things arrive ripped open and rain soaked. I always send things out in bubble wrap lined packaging and a piece of HARD cardboard shoved inside now.
(no subject) - herraardy - Jan. 30th, 2010 08:37 pm (UTC) - Expand
(no subject) - kayla_la - Jan. 30th, 2010 08:58 pm (UTC) - Expand
(no subject) - hybrid_xisha - Jan. 31st, 2010 12:27 am (UTC) - Expand
(no subject) - meradragon - Jan. 31st, 2010 04:07 am (UTC) - Expand
(no subject) - stormslegacy - Jan. 31st, 2010 07:50 am (UTC) - Expand
thaily
Jan. 30th, 2010 07:55 pm (UTC)
Good advice.

On flat art a plastic slipcover and some good cardboard sandwiching can make all the difference to the condition in which it arrives. Also, taping off the corners and edges of the envelope because it will scrape against other things during transit.
thornwolf
Jan. 30th, 2010 08:19 pm (UTC)
After a couple of my friend's shipments have become damaged and given the recent weather I've started putting plastic slipcovers on art I send out. I think it gives everyone involved a peace of mind, cuz those photomailers aren't waterproof in the slightest!
ph34rth3ll4m4
Jan. 30th, 2010 08:22 pm (UTC)
Another thing you can do to keep art in particular safe, is sandwich the piece flat between two pieces of cardboard and in a plastic sleeve. I've done this in the past to prevent folding when I haven't been comfortable rolling a piece and shipping it in a tube (which I've avoided for things that are particularly prone to smudging around on itself when rolled).
fiercereaper
Jan. 31st, 2010 03:26 pm (UTC)
You can get a can of Krylon spray fixative from art stores that might help with that smudging issue. Just make sure you do a test swatch of your colour usage on scrap paper to see how it turns out. I used it all the time for charcoal and conte.
(no subject) - ph34rth3ll4m4 - Jan. 31st, 2010 07:45 pm (UTC) - Expand
(no subject) - stormrunner1981 - Jan. 31st, 2010 09:58 pm (UTC) - Expand
(Deleted comment)
jakejynx
Jan. 30th, 2010 08:39 pm (UTC)
How is signature confirmation used as proof that usps got the package for sending? You're supposed to receive a confirmed signature of the person it's being delivered to.
(no subject) - stormrunner1981 - Jan. 30th, 2010 08:44 pm (UTC) - Expand
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(no subject) - jakejynx - Jan. 30th, 2010 08:55 pm (UTC) - Expand
(no subject) - nambroth - Jan. 31st, 2010 02:45 am (UTC) - Expand
herraardy
Jan. 30th, 2010 08:34 pm (UTC)
Not art related, but I did mail some live fish through the USPS that turned into near-disaster.

I put each fish in a separate bag, double bagged. (There were only 4 fish.) I placed them in a styrofoam-lined box with extra padding between the bags so they couldn't move. I labeled it in large letters on each side "LIVE FISH, FRAGILE".

I mailed it out "overnight" and it made it one city down before being returned to sender. (without a phone call or anything, I made sure my number was on it.) It was just sitting at the post office and the package tracking didn't say anything.

I go to the post office to pick it up and the box had been partially crushed in on one of the top corners, was soaking wet, and in a large trash bag. I take the box home, thinking all my fish were dead, and it turns out not a single bag leaked -at all-. All of the fish were fine in exactly the amount of air and water I left in each bag. The box being soaking wet was very mysterious... even if the bags leaked the box shouldn't ever be wet unless it was turned upside-down because the styrofoam was waterproof on the bottom and sides.

Since I took the box home instead of inspecting the package at the post office I couldn't get a refund. :/

So yea. USPS.
jakejynx
Jan. 30th, 2010 08:43 pm (UTC)
I encourage people to go out of their way to file complaints when they have issues with the post office. They won't change things if they don't know about the problem.
stormrunner1981
Jan. 30th, 2010 08:46 pm (UTC)
Believe me I have in the past, and I probably will again. Seems they don't care.

Last time I got a response like this:

"Oh, okay. We'll do something about that."

...Yeah...right.
(Deleted comment)
(no subject) - stormrunner1981 - Jan. 30th, 2010 09:40 pm (UTC) - Expand
(no subject) - kayla_la - Jan. 30th, 2010 09:04 pm (UTC) - Expand
(no subject) - kriscynical - Jan. 30th, 2010 09:09 pm (UTC) - Expand
(no subject) - jakejynx - Jan. 30th, 2010 09:35 pm (UTC) - Expand
(no subject) - kriscynical - Jan. 30th, 2010 09:40 pm (UTC) - Expand
(no subject) - stormrunner1981 - Jan. 30th, 2010 09:45 pm (UTC) - Expand
(no subject) - fenris_lorsrai - Jan. 30th, 2010 08:45 pm (UTC) - Expand
niguana
Jan. 30th, 2010 08:52 pm (UTC)
apparently the same thing happened with one of my bf's room mates packages. The mail carrier just shoved the package into the mailbox banging it up and almost ruining the contents in the package. The landlord/friend of ours complained to them about what happened...i don't know if it was resolved but i hope it is since i'll be moving in over there.
kriscynical
Jan. 30th, 2010 09:02 pm (UTC)
I've had a grudge against the USPS since I applied to art college in January '03. I STUPIDLY sent my portfolio via USPS instead of FedEx or UPS (Dallas to Sarasota, FL) even though I did get signature confirmation on it.

Just like you, the stupid postman in Sarasota didn't bother to get the signature so there was a period of a few days where I really thought they had lost my portfolio. That was a huge deal as well because back then the school didn't accept CDs for portfolios; it had to be a physical book with photographs in it, so I couldn't just burn another one. I didn't know they had received it until I actually called the school to check.

I went down to the post office to raise hell and they did not give a shit. The lady actually told me "You should have sent it registered." to which I answered "No, I should have sent it FedEx." After that I harassed them until they had to get a manager to refund me my $0.50 for the signature confirmation just on principle. I've never sent anything important via USPS again.
stormrunner1981
Jan. 30th, 2010 09:13 pm (UTC)
I've had one since about that time as well ('04). I sent a present to my sister via USPS and bit of it ended up broken. And it was left in the rain with a signature conformation. My family found it the next day hidden around the back of the house.

When I went to claim the insurance (via the manager at that post office) they told me I couldn't claim it since I packed it, and I should have packed it better.

I was like...What?!

I didn't know USPS did the packing for you <_<. It doesn't make sense. (That was the only time I went higher then the Post Master on an issue. But even then they told me it was up to the Post Master whether I got the claim or not.) I've gotten to a point I only ship UPS and Fedex now. However those that ship to me its a different story, I have to go by how they ship. And even some larger companies don't ship via Fedex or UPS...which sucks.
weaselpard
Jan. 30th, 2010 09:48 pm (UTC)
Ironically it's UPS that does that where I'm at. My sister in law deals a lot with those seatbelt purses? Harvey's bags I think they are called. And They are always mailed to her via UPS and ALWAYS they get sent to the house behind her's or, on one occasion we caught the Guy delivering the purse, actually stealing them. We found this out when an empty box came to her door that was re-wrapped with the actual UPS tape.

FedEx is the ONLY place I use to send anything. I have yet to have a problem with them in any way shape or form and the staff is wonderfully kind. The prices can be daunting, but it's worth the quality service you get.

Very sorry to hear about this. And everyone elses horror stories of this USPS. Will definately avoid them if ever I find myself in need of a mailing service out of my own country.
cissa
Feb. 2nd, 2010 05:25 am (UTC)
I have had a problem with FedEx. I sent some wedding rings with them, and paid for the "Direct Signature Required" option, or whatever it's called- and they dumped the package, with NO signature, someplace behind the house. When I raised a stink they refunded the $2 extra that this option cost me- though if the rings had been lost or stolen, I don't expect they'd have been willing to refund that several hundred $.
nauro_chan
Jan. 30th, 2010 10:34 pm (UTC)
Well first off congrats on the wedding thing!

Odd around here they are really good, I've only had one issue where I think they bent up something. Its ups for me, they come often and the guy that delivers is a grump, he's left things out in the yard where our dogs could chew them up but they are good and don't. They left a huge flat screen the guy we have to live with ordered and it was going to rain that day. And he'll just drop your packages on the concrete porch. Once I went out to great him, he looked at me dropped my package (which was a Wii mind you.) right infront of me and walked off. I couldn't believe it, if they broke stuff I would have been angry.

But here the USPS is really good and the people are super nice at least where I live. I hope it will be just as good when I move.
bladespark
Jan. 30th, 2010 11:34 pm (UTC)
Heh. Where we're at the USPS is the best service, and it's the UPS that's prone to that kind of thing. I've had several instances of finding a "final delivery" slip indicating I've missed three attempts to deliver and now I have to go and pick the package up at their warehouse, being the first delivery slip I've gotten.

likeshine
Jan. 30th, 2010 11:39 pm (UTC)

i've been having issues with them as well.

for example, it took this piece of artwork:
http://pics.livejournal.com/likeshine/pic/001q136y/

almost 2 months to get back to me. i am surprised the commissioner wasn't more upset, he had every right to be.

and to get around the bending thing, i THOUGHT i was being clever and mailing only with flat photomailers. well, a few customers reported these big 9 by 12 to 11 by 14 stiff photomailers jammed into their mailboxes :p

so, i started writing "please do not bend" on everything i ship, add extra cardboard, AND GUESS WHAT IT STILL HAPPENS. man oh man.

i also recently overnighted something, to have it not leave the city at all. someone misplaced it :p and this was an order of artwork to be picked up at a convention, so i was doubly upset.
nambroth
Jan. 31st, 2010 02:51 am (UTC)
DUDE! The not leaving the city thing... Okay so last year we sent our taxes specially prepared and registered, with extra services, so that we had PROOF the IRS got them since we had an issue before right? Trying our best to be safe and legit and squared away, all legal and good.
Well as you know taxes have a due date and we got a guaranteed delivery time.
THEY NEVER LEFT OUR POST OFFICE. It took us WEEKS of harassing people to find out where our taxes (which included my hefty payment) went. In the end it was a nightmare and I think maybe a postal worker lifted them? Identity theft? Taking my money? Who knows but it was a clusterfuck, if you'll mind my cursing.
(no subject) - meradragon - Jan. 31st, 2010 04:13 am (UTC) - Expand
nekomata
Jan. 31st, 2010 12:44 am (UTC)
Mine recently mangled my dimploma...The envelope that said DIPLOMA DO NOT BEND was jammed inside my mail box so tight I had to struggle to get it out. I had to pay a lot for that piece of paper and it could have easily been left inside my door. I did call and bitch and have now had much better handling of mailers. (I get stuff from trades and forum exchanges frequently.) I don't know if that would work for you?
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