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Jan. 30th, 2010

Hi all. I'm Molli Vomit, aka Jade, aka Mallory T. I disappeared from the fandom for a while but now I'm back and selling art for the first time.

One customer, a Clifford Nelson (bonhomme on FurBuy) bought a picture from me off FurBuy once. He paid promptly and I had the picture in the mail within two days. He bids on a second auction, which I state in the description I will color either digitally or with Prismacolor Pencil if the price exceeds a certain amount. I recieve an email from him stating he wants it colored in markers. I reply that I do not own markers, but can gladly color it with either color pencil or I can simulate the look of markers by coloring it in SAI. This was two weeks ago, and I have yet to recieve any payment or further word from him.

My question is, does anybody know if two weeks is good enough time without contact before I re-list the auction? I've tried contacting him two or three times since then, as I have art piling up that needs to be colored/finished for customers who have already paid and I want to get this started ASAP, but no response at all.

Any advice?
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( 12 comments — Leave a comment )
Jan. 30th, 2010 07:19 pm (UTC)
I believe 2 weeks is Furbuy's limit-- in other words, your obligation to him is null after 2 weeks without payment or contact. Others will probably be able to clarify this point.

Sounds like he wanted to get something more out of you and dropped you when you wouldn't jump for him, so I'd say go ahead and relist.
Jan. 30th, 2010 07:22 pm (UTC)
Did you mention a deadline for payment? Or does the site?
If not, you can send him an e-mail with one. If he still doesn't pay you can re-list or offer it to the next highest bidder.
(Deleted comment)
Jan. 30th, 2010 11:14 pm (UTC)
Meh, I just don't want him to expect me to zomg drop everything and rush him his picture.

Thanks for the advice though. :3
Jan. 31st, 2010 04:24 am (UTC)
Basically, it's a case of "start the next project, and if he doesn't get in contact with you before you finish that project, start the next one." Basically, keep him in the #2 spot until he actually contacts you. Then, when you finish the project you're working on when he contacts you, go back to his.
Jan. 30th, 2010 08:09 pm (UTC)
If you've already sent him follow-up emails that he has not responded to, just put his picture aside and work on other things. If you don't hear back from him in another 2 weeks, relist the auction.
Jan. 30th, 2010 11:12 pm (UTC)
Spanx Killee. <3
Jan. 31st, 2010 11:10 am (UTC)
If you do not specify otherwise in the auction description, FurBuy gives 14 days from the date the auction ends to contact the seller and make payment. If they fail to contact you or make payment in that time, then they forfeit their bids and you are entitled to leave negative feedback and relist the auction. Feel free to join the furbuy community here on LJ as well for similar questions and updates about the site. =)
Jan. 31st, 2010 05:14 pm (UTC)
I'd relist after the two weeks outlined. Why the heck should you pass up the chance to sell something today since it's on his onus to get in touch with you, and you've tried. It's a business transaction, and he's violated the terms he agreed to.
Feb. 3rd, 2010 08:32 am (UTC)
Bonhomme actually used to be one of my regular customers. He was always polite and patient, friendly. Then one day I suppose I asked him a much too personal question (curious why he no longer bought from a friend of mine) and he never bought from me again.

Now that I'm seeing that he's doing this, I wonder if there wasn't something else going on? I'd just do like everyone else said. As a member of the site he's obligated to follow their rules, which includes the two week time limit.
Feb. 4th, 2010 04:26 am (UTC)
That's really odd. Bonhomme was one of my best buyers. He always paid promptly and there were never any problems. This actually has me worrying about him.

If the site says you can relist at that point, I'd go on and relist. If he suddenly pays you, then you can make a decision on whether to refund the money and explain why you were doing so, or just sell it to him.
Feb. 5th, 2010 03:54 am (UTC)
Do you think someone else could have gotten his passwords or something?
Feb. 5th, 2010 04:34 am (UTC)
I was wondering more if he's gotten into some kind of situation in real life. Like he's gotten sick or in an accident. I dunno. He was always a client and never a friend, so I never talked to him personally about anything.
( 12 comments — Leave a comment )


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