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Months Later and still nothing.....

Okay this is a follow up to a previous entry I made in June of 2009

Soon after I made the following entry, July 1st, Brio finally did again show up on FA, what followed was a journal about how bad things were going and that she apologized about making her commissioners and such wait.  She even answered a pm I had sent her and again things were going fine.  I can accept that things happen and all and was just hoping to get my commission mailed out so it would be out of her hair for good, she could even forget about that whole paws extra thing if it would help.  (I mean it was done and part of the money paid for it was shipping money)

But then again after this initial contact to which my spirits were raised...were then again crushed by silence.  It has been six months since the journal and that contact were made and six months since anybody has heard from Brio.  Well maybe not everybody....but I will get to that in a second.  At which point after a few months of that journal I did try and get in contact with her about a refund....for if she is not going to mail out the head then I would kindly like the money I paid for it back, but of course this was only answered by silence.

Then October came around, I was attending FurFright when a conversation with some girls in line revealed that one was a friend of Brio and informed me that it wouldn't be a problem to give her a ring sometime during the con but had also informed me at this time that Brio had been real busy and purposefully been avoiding FA.  I was somewhat happy, maybe actual contact could be established. 

Later during the con I was approached by this girl once more, she had apparently managed to get a hold of Brio for me and I was then told that the head was water damaged and that Brio was apparently going to try and fix it before she sends anything out.....

Water damaged?  When did all this happen.  Was it during the supposed return of package incident?  If so why wasn't I informed before this point or for that matter during the July contact.  Does that mean that it was damaged again later or....  Really I don't know what to think at this point, it just all seems like excuses.  To top it off I didn't get anything else off the girls and my messages/notes and such have remained un answered since the con (you'd think after I get someone to call you that you might want to try contact but no....nothing....no answers)

So now its starting to approach the one year mark since I had initially bought this pre-made head and almost seven months since last actual contact with the artist (not including the supposed contact with this friend of hers)

At this point I don't know what else I can do.....

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( 8 comments — Leave a comment )
Jan. 9th, 2010 04:54 pm (UTC)
Uggggh, I am so sorry that is happening to you. Me and Brio haven't really talked since Megaplex, and that's the last time I saw her. She mentioned getting the jobs and everything, and she *might* of mentioned the package and head being water damaged? I dunno, don't count on me for that, but I think that's what she said.

I've tried texting her and calling her on a couple of occassions, and only heard back from her once. :C

She's usually at Florida area events. Do you have a friend who's going to Elliot's Winter this year? She might be there!
Jan. 10th, 2010 02:30 am (UTC)
I kind of know Brio on a friend-of-a-friend status. I don't know what's going on with her, I'm not that close of a friend, but I do know she hasn't been coming to the weekly Florida Furs meets for over a month now.

Anyway, I called a friend of mine who is closer to her than I am and let them know about this post, so I'll see if anything comes from that.
Jan. 10th, 2010 07:04 am (UTC)
I commissioned her at FWA 09 for one of those small badges, she finished the badge and everything at the con, I just never got it. I haven't said a word to her about it since then, but I ran into her at Furloween. She ran up to me hugged me said she remembered me and would have my badge at the picnic the next day. I show up at the picnic and she was a no show. I haven't bugged her about it because everyone says she's so busy and has computer/internet problems or something.

She is a sweet girl sad she has so many people hanging :
Jan. 10th, 2010 02:18 pm (UTC)
Yeah, being busy and stuff is not really an excuse. Commissions are business, don't take them on if you can't handle them, as your buyers should not be expected to put up with the status of your life. They're buying a product, not involving themselves in your daily woes.

Haaaate seeing this excuse all the time from freelance artists online. Takes away from the freelancers who treat it like the job and the professional service it should be.

If you do manage to get in touch with her again (seems like there are possible contact routes popping up as a result of this post), I'd just request a refund and have done with it. Your experience thus far over such a long period indicates you're not likely to get the final product, especially if she is still actively making the effort to attend cons and stuff and yet is 'purposefully avoiding' one of the contact points for her existing buyers.
Jan. 11th, 2010 06:43 am (UTC)
From what I heard she sent the head out, and it came back water damaged. She fixed it and sent it out again. It came back saying "return to sender". Thinking she wrote the address wrong she sent it out one last time and it hasn't come back.
Jan. 11th, 2010 08:30 am (UTC)
I was only told once that it had been sent back for 'improper packaging' and was never told that it was water damaged or that it had been sent out and returned a second time or that it was sent out a third time....to be supposedly lost? Do you remember when you heard about this? For if she sent it out really recently then it might still be in the mail, but really I just want her to talk to me about whats going on and why I'm not being told anything. ;;
Jan. 25th, 2010 10:30 pm (UTC)
This was recent. She sent the head out again and it came back saying the address didn't exist. Did you get her the right address? Send me the address over a PM and I can get it to her for you. I'll make sure you get this thing. :3
Jan. 26th, 2010 02:29 am (UTC)
Your awesome for helping me out like this :3 Going to pm you the address shortly :3
( 8 comments — Leave a comment )


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