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No Payment

A friend of mine was recently commissioned by Moldred for a large pricey commission.
It was sent to him on the 24th of November through e-mail and he hasn't replied yet. A reminder was sent on the 28th and that too hasn't been replied to. It appears he was active on twitter on the 25th, so he should have at least seen the e-mail sent on the 24th. My friend is not sure what to do since the work is completed and a decent chunk of money is owed. Is Moldred a bad commissioner or does he have a history of stiffing people like this? My friend tried his AIM info as well but no luck reaching him there, and FA is down as well so of course can't get a hold of him through those means. Does anyone have any other contact information for moldred? Or maybe someone can direct his attention to this journal?

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eveshka
Dec. 3rd, 2009 06:29 pm (UTC)
How pricey? Was there a deposit provided, or did your friend go through the whole thing without a dime from the commissioner?

As a rule: Never do ANY work without a deposit, and NEVER hand over the completed work without full payment in hand.
chronidu
Dec. 3rd, 2009 06:53 pm (UTC)
One of the early rules of commissions, Never hand over the finished piece without at least the majority of payment in hand.

Also, it's only been about a week, I wouldn't panic just yet, but see if there is any other way to contact this person.

Also, has any payment been made on this commission at all? And what are we talking about when you say "A good sum of money", just to help us grasp the situation.
chronidu
Dec. 3rd, 2009 06:55 pm (UTC)
Also, is this actually a beware post? Or are you just looking for contact info on the commissioner? Or is it both? It would be helpful to state which.

Best of luck!
skulldog
Dec. 3rd, 2009 06:54 pm (UTC)
Moldred is a good guy when it comes to payment, I personally had never been shafted, nor has many of my friends that work with him. He has something like 200+ positive feedback between both Furbid/Furbuy.

He DOES however has issues with email/contact. Keep emailing, try emailing from a different account, just keep at it, he WILL get back to her, but it might take a few extra tries in sending the mail.
growly
Dec. 3rd, 2009 06:54 pm (UTC)
Moldred is a good guy, but is notoriously bad at replying to email. Keep trying and you'll get him eventually. :) I've found it helps if you make the subject sound urgent.
thaily
Dec. 3rd, 2009 07:00 pm (UTC)
Moldred usually pays well, but is very bad about replying to people.
I'm told he has some eye issues that prevent him from being on-line for too long, but then he does seem to spend a fair amount of time bidding on commissions, so I dunno.
But he's also commissioned me in the past and I've heard the same from countless of other artists; Pays well but replies poorly, your friend's problem of non-payment is probably a matter of communication rather than an unwillingness to pay.
Similar post here: http://community.livejournal.com/artists_beware/241004.html
gaaralover85
Dec. 3rd, 2009 07:00 pm (UTC)
Here's the email i have for him: moldred <moldred@earthlink.net>

Personally i'm in the middle of a commission for him and have had no problems with payment etc, however i did ask for payment in full upfront. He does have issues with communication at some points, just carry on dropping him emails. Sometimes he takes a few days to get back to you :) He's a good guy, just a bit lax with communication sometimes <3
dustmeat
Dec. 3rd, 2009 07:09 pm (UTC)
He is known for not replaying to emails often.
spiffystuff
Dec. 3rd, 2009 07:14 pm (UTC)
Just chiming in that I, too, found Moldred to be honest when he commissioned me, but a bit wonky on communication. I find it far more likely the latter is an issue here and your friend will get paid.
For Moldred in particular I would advise being a bit patient and keep dropping an email or something every few days, I wouldn't get too antsy unless this stretches into a month or so.
In general though I wouldn't do a commission without money up front. At least half before starting if it's expensive, and the other half with scanning but before sending...
pen_umbra
Dec. 3rd, 2009 07:39 pm (UTC)
The only time Moldred ever commissioned me it was at-con, so timely payment was sort of a non-issue. But I want to chime in as a sort of character witness, and say that for all the time I've spent in the fandom (1996 baby) I've never seen anybody complaining about Moldred not paying. And he's commissioned many of my acquaintances over the years.

jurann
Dec. 3rd, 2009 07:48 pm (UTC)
All I can really do is backup what most others have said here: he's a stand-up guy who always follows-through, but he's sometimes slow on communications. Just be polite and hang in there is my best advice, definitely try sending from alternate e-mails though, Earthlink mail can be pretty heavily spam-filtered.
sfinder
Dec. 8th, 2009 06:41 am (UTC)
Would Earthlink filter out an e-mail from paypal as well? I sent an invoice via paypal to him as well and included in the comment section that I was trying to reach him, but still nothing :/ I'm sort of growing concerned and almost ready to chalk it up as a loss, which is upsetting given the price and work put in. I guess I will have to keep prodding him with e-mails every week or other week and see what happens. I suppose for future commissions from him I may have to deviate from my 'payment upon completion' policy a bit just to keep myself covered given the slow response times.
avanyu
Dec. 3rd, 2009 07:54 pm (UTC)
Like those above me, I have to agree Moldred is a great, reliable commissioner and person to work with, but he can be slow about replies. There've been times he's won auctions from me and I had to to wait a month till he replied with payment, and that was after emailing him a reminder each Saturday.

Keep calm! :) Just because they haven't replied within a week does not mean a commissioner(or artist) is stiffing you.
lilenth
Dec. 3rd, 2009 08:11 pm (UTC)

I've worked with him, he's a good commissioner, I didn't have any communication issues with him myself, but others have had issues. Still if they keep mailing him regularly he will eventually get back to them.
kriscynical
Dec. 3rd, 2009 08:19 pm (UTC)
Never, never, never send off a commission until you're paid.
sfinder
Dec. 4th, 2009 07:49 pm (UTC)
I am very slow in terms of production, so I do commissions on a 'pay upon completion' basis since sometimes it might very well take me a couple months to get to it, especially if it's a bigger work. I used to catch flack for taking payment first and being slow, so I switched to this system about 2 years ago or so and never looked back. :/ I also always send a small .jpeg of it for approval or changes before payment is due, but I never send the high-res, print file until payment is received.
underthebed
Dec. 3rd, 2009 09:15 pm (UTC)
Chiming in.
I did a commission for Moldred that was a Furbuy auction AGES ago....and he paid up front, prompty. Communication to get sketch approval etc. WAS a bit spotty, and it sometimes felt like his email spam filter was eating my emails.
Try from another email address, and keep trying through yours as well.

Man....he's been in the fandom....what? Since it started??? And he's commissioned nearly every artist I know. I swear, he got to be wallpapering his house with commissions! ;3
monster_turtles
Dec. 3rd, 2009 10:00 pm (UTC)
Moldred is hard to get a hold of. He won a commission auction from me on Furbuy, and I sent him off an email to let him know he won. He didn't reply for like... 4 months, and when he did, he asked me if he had paid me yet, and I told him he hadn't even given me a subject to draw! Never heard from him since.
lurkerwisp
Dec. 4th, 2009 04:49 am (UTC)
Similar happened to me once. But he's commissioned me two other times without incident.
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