Edit: she contacted me through email saying that she had been busy with other work, which I had no clue about. She also said I proved to be very impatient. I personally don't think so but if I am wrong then fine I will gladly apologize. I offered her the option to just refund me so we could just pretend this never happened
Last Edit: She said she would get a sketch out for me this week and we both admitted fault in a miscommunication. Please refrain from saying anything derogatory, because my intention was not to drag her name through the mud or make her out to be a bad artist.