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Fraud, theft, or laziness?

I'm unsure if this would be the right place to post this, but if anyone would know how to handle this, I believe the fine folks here would

So I've been in correspondence with an artist recently  over some work I've long since paid for, now before anyone gets on a high horse saying the usual lines of not having time etc etc, work etc etc. that shit i can understand if the one who took payment keeps in contact and gives honest updates.

But it has been a year and I keep getting excuses(I've found several other commissionier of this artist have the same issue) yet they have put up art from others, that seems to be from close knit groups in their irc channels in the recent weeks. So, what should I do? Approach them, knowing I'll be given some lame excuse more than likely. Hit paypal and make a charge for fraud? Though I'm not sure if that'll float, granted the art in question is not adult in nature. Or do I hope and pray for their sense of decency and fairness to show and get the money I invested in them back?

I'm not really sure how this works beyond insert money, wait for art patiently, pray artist keeps in contact.
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Comments

( 9 comments — Leave a comment )
skulldog
Sep. 23rd, 2009 11:12 pm (UTC)
What is 'long since paid for', a month, a year? It helps to know a better time range. Second was there ever a set date given when the commissions was set up by you OR by the artist? If you aren't letting the artist know you wanted something done in a set time, it's well worth it to give them a polite, but firm 'hey I'd likes to see my art in some stage of completion by X date, or if you can't do that, I'd like my money back'.

snobahr
Sep. 23rd, 2009 11:19 pm (UTC)
"But it has been a year (...)" - It's long since time for the artist to have said SOMETHING. It's too late to hit PayPal up for anything - they only deal with 30 or 90 days. 12 months, and you're SOL.

sabishibunny, the way I would phrase it to the artist is, "Hi, it's (name). I commissioned you back in (month) 2008, and I would really appreciate the piece I commissioned. If you feel you can not complete the piece in a timely manner, please refund the (amount) I paid on (date of paypal transaction). Thank you."

skulldog
Sep. 23rd, 2009 11:40 pm (UTC)
I managed to glaze right over that part, yes, a year is a bit long for a wait with no progress. And I second Snobahr's little note here, it's to the point but not rude.
charlie_kit
Sep. 23rd, 2009 11:17 pm (UTC)
Well...one question, how did you classify the PayPal transaction when you paid it? Because I know you can only dispute a sale of goods/services, and that's within so many days if I recall. *nods*
teahound
Sep. 23rd, 2009 11:33 pm (UTC)
I'm almost positive it's 45 days. I know after a year you're S.O.L. for sure on that end. =/
charlie_kit
Sep. 23rd, 2009 11:35 pm (UTC)
Yup, that's what I think is the limit...and I know that you can't dispute anything other than a sale of goods or services (so be careful if you pay it as a "payment owed" so the commissioned artist an avoid charges...because you can't dispute it).
thrashbear
Sep. 24th, 2009 02:06 am (UTC)
If I am the artist you are referring to, I have the paypal fired up and ready for a refund at a moment's notice. If not, I still offer refunds since I accepted the fact that I am a flake months ago.
irontealeaf
Sep. 24th, 2009 03:08 am (UTC)
I've had issues like this one with many of my commissioners. I try to stay in honest contact with them over their art progress. I fully admit that I had a really rough patch shortly after I took commissions. But now that things are settling down, I'm working to get everything done. I recognize that some people want refunds, but I honestly don't have the money to give at the moment (lesson learned on that one). If people want their art, I'm open for that as well.

Sometimes artists take on more than they can handle. I am the proof. So long as they stay in contact, then more likely than not, they still care about you. Keep asking and try to stay in contact with them. Ask what their situation is, too.

Hoping for the best for you.
kayla_la
Dec. 5th, 2009 01:26 am (UTC)
Has this been resolved?
( 9 comments — Leave a comment )

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