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 I really don't want to have to do this, but I've been left with basically no choice.

A few months ago, I commissioned Noramyr Gullwing to build me a dragon avatar on SL. I had put down th first half of  the payment, and it went through paypal on Oct. 26, 2008. Around the same time as the payment clearing, I had some RL issues and had to be offline for a while. When I got back on, I messaged her asking how the commission was coming along. There was no responce. Some time passed, as well as one or two more messages before I was informed by someone else that she had computer problems. So I waited quietly and checked her 'last online' status in her group... it finally changed, so I messaged her again. No responce still. This continued off and on, including some note cards and offline messages. Recently though, I checked and it said 'online'. I found this odd because she was in my friends list, but not showing up. I soon discovered she had muted me. 

I had to post a journal on FA outlining this very problem (deleted now) to even get her to agnoledge me. After talking through a middle man, I was told she wanted me to appoligize for the journal and to do so by e-mail since she didn't want to unmute me. I sent an e-mail to what I believed to be the right address (used the one my paypal payment went to) and haven't gotten a responce. I stopped by her sim twice to try to talk to her, the first time she logged off after noticing me, the second she banned me while standing on the teleport pad.

I can understand if she's having troubles, but this is rediculous. I've only been trying to get my money back (I'm in rather tight financial troubles atm and even the $10 would help) and she's demanding I appologize while also cutting off all routes of communication. It shouldn't be this hard to just get my money back and this is getting rediculous.

Anyone got any suggestions or help they can offer?



[for chat logs check my replies to Maddogairpirate]
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Comments

( 20 comments — Leave a comment )
maddogairpirate
Apr. 27th, 2009 11:04 pm (UTC)
The only good thing is that it's $10.

I agree she should pay you back, but a lot of this ends up being you said, she said at this point without something to point to: e-mails and the like.

If you can clearly show the payment and the communication efforts, then one thing you can do is warn others so it doesn't happen again. But as it stands now, it's not that I don't believe so much as I just don't have anything to hang my hat on, you know?

So I figure, either cut the loss and be glad it was only $10, or if it bugs you that much and you got nothing for the money paid, offer some support so others will learn to be wary.
draekos
Apr. 28th, 2009 12:04 am (UTC)
I've got the IM logs going back to December, one of the two notecards I sent her (on theory of her IMs somehow capping every time) and I got the date exactly from my paypal's account history. I decided against posting the collection, but if you think I should, I'll edit it to be there.
maddogairpirate
Apr. 28th, 2009 12:38 am (UTC)
It helps, yeah. =) Again, I'm not trying to imply any funny business, but it helps to see the pudding for the proof.
draekos
Apr. 28th, 2009 01:04 am (UTC)
First off, the IM logs, each time is says she's offline is me loading an IM window with her

[2008/12/21 19:52] Noramyr Gullwing is offline.
[2008/12/21 19:53] Dracko Pera pokes
[2008/12/21 19:53] Second Life: User not online - message will be stored and delivered later.
[2008/12/21 19:53] Dracko Pera: I hate to bother people like this, but I'd like to know how the commission's coming along
[2008/12/21 19:53] Second Life: User not online - message will be stored and delivered later.
[2009/01/06 18:37] Noramyr Gullwing is offline.
[2009/01/06 18:38] Dracko Pera: hello? just wondering how the commissions going...
[2009/01/06 18:38] Second Life: User not online - message will be stored and delivered later.
[2009/01/11 13:48] Noramyr Gullwing is offline.
[2009/01/11 14:06] Dracko Pera: hey you, send me a message when you get on? I'd love to know how the commission's going.
[2009/01/11 14:06] Second Life: User not online - message will be stored and delivered later.
[2009/01/12 18:36] Noramyr Gullwing is offline.
[2009/01/15 14:34] Noramyr Gullwing is offline.
[2009/01/15 14:34] Dracko Pera: can you leave me an offline message or something? I'd love to know I'm not being egnored D: Hows the commission coming?
[2009/01/15 14:34] Second Life: User not online - message will be stored and delivered later.
[2009/01/19 12:34] Noramyr Gullwing is offline.
[2009/01/19 12:41] Noramyr Gullwing is offline.
[2009/01/30 10:39] Noramyr Gullwing is offline.
[2009/04/18 14:43] Noramyr Gullwing is offline.
[2009/04/18 14:43] Dracko Pera: heyyy
[2009/04/18 14:43] Dracko Pera: you there?
[2009/04/18 14:45] Dracko Pera: I know you're online and have hidden your status, but talk to me, please
[2009/04/20 9:12] Noramyr Gullwing is offline.
[2009/04/20 17:28] Noramyr Gullwing is offline.

And the notecard I sent on Jan 30th:
I've been trying to get ahold of you for a while now. I know you've been on recently so you must have gotten my past messages.

A reply would be nice since, yah know, I've paid you for a commission. This is getting really frustrating. I know you may have rl problems or whatever, but just tell me that you've got something going on. Silence isn't very helpful.


If you really need a screenshot of that section of my Paypal history, I'll get that too.
maddogairpirate
Apr. 28th, 2009 02:10 am (UTC)
I'm satisfied. As I said, fortunately it was only $10.

But as to what recourse you have, that's tougher. You can't cancel the Paypal payment when so much time's gone by.

I don't know if there's any way to bring this up to SL, as I'm not familiar.
draekos
Apr. 28th, 2009 04:24 am (UTC)
I had sent a ticket to LL, the company that runs SL, their basic responce was "we don't get involved."

I've got a few more things left to try, but yes, this is starting to look like a lost cause.
robocoon
Apr. 28th, 2009 08:59 am (UTC)
How do you know she really isn't.. you know.. offline?
draekos
Apr. 28th, 2009 11:49 am (UTC)
because I can check her status in a group we're both in. friends lists and IMs can be blocked, but that status can't be hidden. It also tells me the last time she was online too, so I knew she wasn't away from SL the months before because her 'last online' date changed multiple times.


fyphfoko
Apr. 27th, 2009 11:19 pm (UTC)
sounds like an utta git, a little abnoxous to ask for an apology through email

however, if you serch for\add\contact fyphfoko yifu, my wife is obsessed with dragons and will almost curtainly beable to help you find one thats close to what your looking for, and will probebly beable to help you mod to get yourself just how you like it

not promising owt, but might be worth a try ;p
draekos
Apr. 28th, 2009 12:08 am (UTC)
I'll give you a poke, although I've already looked through most of the avs available. I'm definitely open to the help though. Thanks ^^
ellonwye
Apr. 27th, 2009 11:26 pm (UTC)
Sounds like some kid that got the money and decided not to bother with the work.. that it was easier just to completely avoid you. I'd recommend giving it up for lost and considering it a lesson learned.
draekos
Apr. 28th, 2009 12:00 am (UTC)
the problem there is she's a fairly well known builder and has a very positives reputation, I'm actually surprised how hard it is to even get her to talk to someone who's paid her.
leahtaur
Apr. 28th, 2009 01:56 am (UTC)
Do you have what your FA journal said? Because I'm just curious as far as what kind of language you used that she might demand an apology... it's good to have all the facts.

Even so, she's looking quite unreasonable and sadly I don't think your commission is coming. :/
draekos
Apr. 28th, 2009 02:03 am (UTC)
All I've been trying to do is get my money back, theres no way I want to drag this out any longer.

And my Fa journal was basically that first paragraph in different words. The tone and content was the same though (I think, although maybe she read it as aggressive? I didn't swear or use angrier words than 'rediculous'
casteddreams
Apr. 28th, 2009 02:46 am (UTC)
I recommend you abuse report her, since I'm asuming the money transaction was made through SL via lindens. LL will very likely do something about it and hopefully get you your money back. Just be sure to provide your logs in your abuse report if you choose to file one.

Frankly, she's being pretty darn immature, and as far as I can tell you've really done nothing wrong at all. She has no reason to br stringing you around like she is.
draekos
Apr. 28th, 2009 04:27 am (UTC)
I have tried already, as stated in an above reply, they said they no longer get involved in disputes like this.
The transfer was also via Paypal, so that won't help.

All I really want is my money back, this is amazingling hard to do, even though it seems to me like the best reaction...

Someone paid me for something and I don't want to talk to them:
option 1: refund them, say you don't want to do it, wash your hands of the issue.
option 2: take their money and don't reply, cause huge drama.
casteddreams
Apr. 28th, 2009 04:32 am (UTC)
Ack, well...I guess you can file a dispute with Paypal, if it's not past your time limit yet. :\

Some people just aren't smart, and really end up making themselves look like fools. But at least people will know not to get avatars from her now. :\
draekos
May. 1st, 2009 10:33 pm (UTC)
I've taken a look at paypal, unsure how to file a dispute...am I depressingly blind or is it hidden away?
casteddreams
May. 2nd, 2009 12:33 am (UTC)
I honestly don't know, I've never filed one. x_X
(Deleted comment)
draekos
Apr. 29th, 2009 06:47 pm (UTC)
as far as I know she owns the sim she's banned me from, but yes, I'm still looking around to see if theres others I can talk to to see if they can help me talk to her.

It really is a shame, I know. I find it hard to believe how difficult she's being about all this.
( 20 comments — Leave a comment )

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