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I'll keep this short and simple.

I don't like to complain, but when it comes to my money, I hold certain expectations.

About a year ago I pre-paid JaxxBlackFox $150 for a commission. Being that I was on friendly terms with her sibling and they were living together I figured I'd break my No-Prepay rule and toss them the money upfront considering their complaint of poor living conditions and the desire to get out of that situation. (I know... no good deed goes unpunished.)

Anywho, I attempted to make contact via FA, DA, and Gmail with zero reply. I know of no other method to attempt to make contact than through her brother and that just seems inappropriate. I wasn't even sure if she was active online, until I noticed her making recent favorites on her DA account after my messages were sent. At that point, I can only conclude that I am being ignored.

I am no longer interested in receiving the commission, ideally I'd prefer (and feel that I am entitled to) a full refund, as I've not received any sign of progress or intent to complete the commission. I understand that she might have had setbacks, but I am not interested in excuses. My position is that she was hired to perform a task, and has not done such.
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Comments

( 49 comments — Leave a comment )
anjel_kitty
Dec. 4th, 2008 03:03 am (UTC)
You know, this is a bit unrelated to your query, but relevant to this topic:
I noticed that JaxtheBat is listed under the fursuit community as a fursuit maker for hire, and I think with the number of complaints she has seen on this community if fursuit should really have her up there, giving her more exposure and opportunity to take people's money. I thinks this has to be about the 6th or 7th thing I've seen posted about her, and while I see people say "She takes forever but she will get it done" is it fair that she keeps taking these people's money when she can't seem to get commissions in at a reasonable time. I just think there should be a little bit of a reservation on other people and communities part to promote Jax given her current record.
(Deleted comment)
(no subject) - anjel_kitty - Dec. 4th, 2008 03:13 am (UTC) - Expand
skanrashke
Dec. 4th, 2008 06:17 am (UTC)
If you don't think it's fair, talk to one of the community moderators.
(no subject) - wolven_remorse - Dec. 11th, 2008 07:31 am (UTC) - Expand
skanrashke
Dec. 4th, 2008 06:24 am (UTC)
Cal, if you check his FA, he has his most recent post as being 3 months ago about losing all the crap on his computer or something.. go read it, that might be why he doesn't have contact with you. Or he might be putting it on, who knows. Either way, I'd talk to his sibling and see about talking to him or something.
calorath
Dec. 4th, 2008 11:21 am (UTC)
I am aware of her FA post, and it isn't the first journal she made explaining that her efforts have been delayed for one reason or another. You may even see a reply from me indicating that it was no big deal (one of the earlier posts). Regardless, at this point (as I said in my post) I am no longer interested in excuses.

I had sent Jaxx a message via 3 separate forums (DA, FA, and Gmail) with no reply. The message indicated that I wanted to arrange some sort of way to resolve this issue. I only finally decided to post here when I noticed activity on her DA account with no reply to my correspondence. I'm sorry, but in my opinion she has an obligation to at the very least reply to my emails, this wasn't a loan, or a donation, she was hired to perform a task and paid upfront a year ago.

She lives with her sibling (as far as I still understand it) and he is very active online (within the fandom as well) but again, this matter does not concern him and would be inappropriate for me to discuss. I've been in that situation before, and it's insulting.

The purpose of this post was merely to make people aware, I really don't expect my money or a picture at this point. It is for this exact reason that pre-paying anyone for a service is usually a bad idea, you loose your leverage.
konekoprints
Dec. 4th, 2008 07:13 am (UTC)
I know it's possible to take 5 minutes to look at recient submissions and favorite vs doing a full comission.

If anything call the brother and ask for the number for them. If you are that close to them, they would be more than willing to prolly work something out and get the artist's phone number....

They had posted this on their FA....

"Not amused.
I've currently lost access to my computer, thus all of my art files and programs...

I don't know how long it's going to take to get things hooked back up and be put right again. I need a new desk now as well as a new monitor, router, and I'm sure other things will come up as things get moved around...

Totally not what I wanted to be doing in September when I have enough crap on my plate as it is.


I'll let everyone know when I get my computer back up and online. But as of right now, I can't work on ANY commissions. I again apologize to people waiting on stuff I owe them.... :("
calorath
Dec. 4th, 2008 11:22 am (UTC)
See my reply to Skanrashke.
centrifuge_xeno
Dec. 19th, 2008 06:38 pm (UTC)
I thank you for being the one person here who took the time to ask "why?" It's nice to see not everyone is irrational and so hell-bent on bringing people down for no reason other than boredom or impatience.

At least thanks to you I have a little faith in humanity left. Thank god people don't just accept everything fed to them and some actually prefer to 'think'
thaily
Dec. 4th, 2008 12:05 pm (UTC)
I for one agree with you, a year for a 150 dollar commission with barely any contact? It's better to start asking for a refund now rather than wait any longer, I fear your chances of getting your money back now are already slender enough as is.
Good luck!
centrifuge_xeno
Dec. 6th, 2008 04:58 am (UTC)
What the HELL are you posting this here for instead of, oh I don't know, just asking me on livejournal, or e-mail? You know I'm obviously living with her so why wouldn't you bother to ask me about it?

inappropriate? Right now I'm the only one with a working computer. What's inappropriate is trying to sully my sisters reputation on here instead of just sucking it up and asking me. I've seen your inked picture in my sisters workbook for a month, but you know what? I don't have a scanner right now that works with vista - the only working PC. And "I" need to pay out of my own pocket so she can scan images for 'you' to make you happy? Sorry, but that can wait untill AFTER christmas as I have bigger fish to fry.

I paid $150 over a year and a half ago to Ultraviolet and havent gotten it, but it doesnt bother me because I know artists in tough times take a while to get to images - such is the case with my sister. Should I just randomly call out my friend on this place and crap all over her for taking a while? NO.

You of all people... I'd never expect this from you of all people. Thanks.
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(no subject) - centrifuge_xeno - Dec. 6th, 2008 09:58 pm (UTC) - Expand
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(no subject) - centrifuge_xeno - Dec. 19th, 2008 06:08 pm (UTC) - Expand
armaina
Dec. 6th, 2008 10:20 pm (UTC)
Maybe they didn't know she had an LJ? I mean they did say they attempted to contact her in other places, so you can't attack them for lack of trying.

You could have just said she doesn't have a scanner rather than attack them.

Edited at 2008-12-06 10:49 pm (UTC)
calorath
Dec. 6th, 2008 10:40 pm (UTC)
When faced with any sort of confrontation (as reflected here, and countless other places) you tend to react poorly and immaturely. I've no interest in bringing about a long drawn out fight over this issue. The other reason was stated in my initial post, it wouldn't be appropriate, as in not your business .

Lashing out at other posters, especially here, really isn't necessary, considering this matter doesn't concern you.

Regardless, I digress.
(no subject) - centrifuge_xeno - Dec. 8th, 2008 08:03 pm (UTC) - Expand
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(no subject) - centrifuge_xeno - Dec. 19th, 2008 04:11 pm (UTC) - Expand
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(no subject) - centrifuge_xeno - Dec. 19th, 2008 05:36 pm (UTC) - Expand
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(no subject) - centrifuge_xeno - Dec. 19th, 2008 06:35 pm (UTC) - Expand
(no subject) - ensuing - Dec. 19th, 2008 08:00 pm (UTC) - Expand
(no subject) - calorath - Dec. 8th, 2008 08:33 pm (UTC) - Expand
(no subject) - armaina - Dec. 11th, 2008 03:18 pm (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 05:30 pm (UTC) - Expand
(no subject) - armaina - Dec. 19th, 2008 07:32 pm (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 08:26 pm (UTC) - Expand
(no subject) - armaina - Dec. 19th, 2008 08:41 pm (UTC) - Expand
(no subject) - spiffystuff - Dec. 19th, 2008 08:16 am (UTC) - Expand
hunter_san
Dec. 8th, 2008 11:52 am (UTC)
Er, it's Jaxx's responsiblity to REPLY to the OP's emails. If Jaxx has time to browse FA and fave art, she has time to let the commissioner know the status of her image and what is happening.

None of that requires scanning, just a reply.
(no subject) - centrifuge_xeno - Dec. 8th, 2008 06:48 pm (UTC) - Expand
(no subject) - calorath - Dec. 8th, 2008 07:13 pm (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 8th, 2008 08:19 pm (UTC) - Expand
(no subject) - hunter_san - Dec. 9th, 2008 02:15 am (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 05:20 pm (UTC) - Expand
(no subject) - haricotvert - Dec. 16th, 2008 05:53 am (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 04:42 pm (UTC) - Expand
(no subject) - haricotvert - Dec. 20th, 2008 12:09 am (UTC) - Expand
(no subject) - spiffystuff - Dec. 19th, 2008 08:17 am (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 03:48 pm (UTC) - Expand
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(no subject) - centrifuge_xeno - Dec. 19th, 2008 04:27 pm (UTC) - Expand
(no subject) - armaina - Dec. 19th, 2008 07:36 pm (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 08:30 pm (UTC) - Expand
(no subject) - armaina - Dec. 19th, 2008 08:36 pm (UTC) - Expand
(no subject) - centrifuge_xeno - Dec. 19th, 2008 09:02 pm (UTC) - Expand
(no subject) - calorath - Dec. 19th, 2008 10:23 pm (UTC) - Expand
(no subject) - armaina - Dec. 20th, 2008 02:55 am (UTC) - Expand
(no subject) - haricotvert - Dec. 20th, 2008 12:08 am (UTC) - Expand
(no subject) - calorath - Dec. 20th, 2008 08:39 pm (UTC) - Expand
(no subject) - haricotvert - Dec. 20th, 2008 11:48 pm (UTC) - Expand
art_n_coffee
Jan. 17th, 2009 03:09 pm (UTC)
pretty sad....
Situation or not a response is due. If it was me id demand full refund. I came up short with Stormdragon (only did half the art) so i gave him half his money back. fare deal. ses done no art. so shes should give all the money back. but i bet she spent it and wont respond cuz she doesnt have the time to do the art and doesnt have the money to give back.


Good luck calorath. i hope she gets her shit together and atleast has the decency and RESPECT to respond to you considering you paid. its considered theft after a certain amount of time.


And centrifuge...before you flip out and piss and moan at me tell me im stupid. fuck off.
( 49 comments — Leave a comment )

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