I originally commissioned this artist on August 17, 2007. I sent her a money order, which she received. The order was a one-character anthro sculpture of my character, Isil.
I told her that I had waited for a long period of time for commissions before, and that as long as it didn't take a year (I said this jokingly, of course) it would be fine.
At this point, it's been 1 year and 2.5 months, and simply because of the activities on her account as far as commissions go, I'm getting a little impatient.
I sent her a couple notes asking for the sketches she had promised me she would send before beginning the sculpture. I didn't receive those sketches until March 2008 (about 8 months after I originally commissioned her, and about 7.5 months after she received her money.) I didn't receive another note until June 2008 telling me that she would get me pictures of the progress soon. I didn't actually receive those pictures until July 2008.
At this point, I've seen progress, so I know it's being worked on. What bugs me is the long periods of time and gaps in communication, and the fact that sometimes I had to send her 2-3 notes before she would bother replying.
All in all, when she does communicate with me, she's been extremely polite, and her turnaround time for every other commission she's taken on is impeccable; I just don't understand why she keeps taking on more new commissions when she has one from over a year ago lying around unfinished. I REALLY want to see the finished product and I have absolutely no personal qualms with the artist whatsoever, so I'm not sure what to do. On one hand, I feel that the way she communicates, while friendly, is rather unprofessional, and on the other I don't really want to dirty her name when on all her other commissions she seems to be pretty good about turnaround time.
If someone specifically requests I'll post her name, but I'd really rather not until I've been given a few opinions on how bad the situation looks or if it could turn up.