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Ragnar Wolfcoon (again)

I am for a second time post, I am experiencing issue with commissioner Ragnar Wolfcoon. I am sorry if this is rough for read, it is translation through system.

I had made first statement in regard to him earlier
http://community.livejournal.com/artists_beware/161842.html
A second post had been made by another user later, but i am unable to locate.

For summarize of previous issue, this is very demanding commissioner. He is undecide in what is wanting for the commission, make too many changes, and then upsets when it is not complete very quickly. He is send messages constant on FurAffinity system, or is stalking on Instant Messenger programs. There is several times which I have offer Refund in full for him (for I would not wish to work with him in the future or at any point), but on repeated times he had refuse this. At a point I had inform him of my time away from the internet, and upon return, found he had continue to message on a daily basis, accusing me of avoiding him.

In march I had offer a sketchbook auction with an internet site 'Furbuy'. To much of my dismay, he won this. I had warn him that if he was to pay for this, and continue with it as in the methods of previous experience, it would take very long for completion - possibly greater than a year. He had accept this, I inform him that I would not ask that he pay until previous commission had been complete, however, he sent payment immediate. Now I am stuck in legal bind contract as state on the site, so I am to work for him. Once again, he began shuffling of artwork and request, I ask for description for book (so that I may take it and work while Work) and he would not give it. He start asking about previous commission, or others unrelated to the book. Two months of negotiation, I am unable to get a firm description from him for any artwork. Everytime it is request, he discusses other project, or wants change made to some other finish work. I again offer this a refund, because it is same frusteration of having to keep up with this person repeated, and he decline.

Finally it is come time that I have to leave. I am without private access of internet for amount of time, inform this to him that there is not a possible way I can made some of his adult-theme requests uploaded. Had he been clear in his wants in the three months prior, significent progress had possibility of being made. He is very upset, finally gives a solid request, I had begun immediately, sending the sketch to him for approval, it is approve, so I finish. During my time away, i am kept in best possible communication with him, regardless of the difficulties in internet access. I am away for several months, and now upon return again, am informed his requests for REFUND IN FULL. He is feel that I have 'complete nothing' of his requests! I have done my greatest to stay up with this person, who has never been easy, and have complete the artwork that he had send me information on. He is upset that I am unable to complete the artwork that he never described?

At this point, the money he had provided is gone. I had made wait of it for as long as is possible, however, it has been several months. Because of so many delay, there is no chance of this sketchbook being finish soon, and now he is saying he does not have the money for it, and is needing of everything returned. I am at loss for what there is to do. He is wanting 'legal action', but I do not know what the extrent is of that possible. I am extremely angry with this, and am honest hoping that there is not reason for me to have to deal with another.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
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Comments

( 13 comments — Leave a comment )
(Deleted comment)
hobokitten
Oct. 15th, 2008 01:16 am (UTC)
Agreed.
This guy sounds like a bit more trouble than he's worth. But since you have done some of the work, he should get that, as well as a partial refund.
korth
Oct. 15th, 2008 01:15 am (UTC)
How long has it been since he won the auction? If you told him it would be at least a year, and it has only been a few months.. there isn't much he can do if he decided to suddenly get impatient.

Also, it is his fault for not telling you what he wanted.

Either way - how many sketches have you completed, and how many are left to go? That is also a good thing to know here.
anjel_kitty
Oct. 15th, 2008 01:42 am (UTC)
Wow what a nightmare.
Can you deny someone winning your commission on furbuy?
anjel_kitty
Oct. 15th, 2008 01:47 am (UTC)
Wow So apparently this guy is also known as Rags, and if you had kept up with the sketch book he'd get you to draw Gators eating children.

http://community.livejournal.com/artists_beware/207733.html

babsbunny
Oct. 15th, 2008 03:07 am (UTC)
Ick. My boyfriend Zen's had trouble with him. He's terrible at communicating, will state he wants something done one way, but then when you comply, he'll insist that you did it wrong.

He's definitely someone to steer clear of.
celestinaketzia
Oct. 15th, 2008 05:09 am (UTC)
If I understand, he wants to take legal action against you? If you two are in different countries, then it is impossible.
thaily
Oct. 15th, 2008 12:59 pm (UTC)
Wait, lemme elaborate on that.
It's complicated, but not impossible.

That said, it takes a lot of money and time and considering the fact that you already offered refunds and he hasn't held up his end of the business deal (not telling you what he wants, asking for stuff you already said you wouldn't draw) there's no judge in the world who's going to side with him.

Try to pay him back in installments via Paypal if you can, take screenshots of the transactions for proof and stop talking to him entirely. He's just trying to hold you "hostage" with the commission and threats he won't follow through on anyway.
white_tean
Oct. 15th, 2008 06:50 am (UTC)
Don't feel you need to give him a full refund because he decided he wants one. Keep the money for whatever work you've done, refund the money for whatever percentage is incomplete.

If he is unhappy with your work and is using that as an excuse as to why he thinks you should give him a refund then ignore that to a certain extent. Yes, as a professional you do need to try and provide an end-product that satisfies the customer, but don't bend over backwards trying to make an unreasonable person happy.

fishy_boner
Oct. 15th, 2008 12:59 pm (UTC)
I had problems with this guy.

I had his commission half way done, before i said fuck it, You asked for to many revises, and you have taken up WAY to much of my time.

i sent him everything i had done, and kept his money.
Your time you spent dicking around with him, is enough to keep the money.

He IS buying not only your art, but your time as well.
dreamaria
Oct. 15th, 2008 02:27 pm (UTC)
I just posted about this same guy in the post below this one...!

But from my interactions with him, I feel like every time I talk to him about the commission, I have to start all over with him. He can't decide what he wants, (or when he does, it's something I've told him I won't draw) and IM's me every time I'm on MSN or AIM to tell me more ideas and shit. :/

Refund what you think is fair, and give him what you've done. You told him it was going to take a year...and it's only been a few months. Patience, much?


If he does want "legal" action against you, talk to the owners of FurBuy about it, I know Jurann is a pretty cool guy.

lilenth
Oct. 15th, 2008 05:32 pm (UTC)

As other people have said, refund him a small percentage based on what you've done/the time spent on his commission, block him from your auctions and from your pages.

I'll also add, never ever spend the money until the commission is complete no matter how desperate you are because there's always a chance that you might need to refund some or all of it.
fix_the_spade
Oct. 15th, 2008 06:03 pm (UTC)
With regards to refunds, if you feel a commisioner is treating you badly or is impossible to work with. You don't have to 'offer' them a refund, you simply send it to them with an explanation and politely tell them to look elsewhere in future.

Then block them.
redkimbo
Oct. 17th, 2008 08:53 am (UTC)
He sent me many notes and stuff when i was with him, he is demanding and he is the most difficult client I have ever had. Heres how my experience was with him:
He contacted me through FA note, saying he heard about me from a previous client who happens to be his friend. He asked me to draw him wolves eating kids, i said i suck at kids so he changed it to pigs. I said, thats okay. He wanted 3 pictures or..was it 4? anyway, i said okay and i showed him the first sketches. He was happy with them.

I completed the first 2 drawings after 2 weeks or so (i was very busy with a school project). I asked from him to see if they are okay and for him to pay me when he is ready, after 1-2 weeks he never replied. I demanded he pay me at least 20 dollars for the 2 drawings or id black list him.

Then awhile later (1-2 weeks) he shows up asking how the drawings are on msn. I said im too busy with school work and life and i cant continue the series, he gets angry and starts saying im like the other artists who quit and cant ever get the job done. I start to feel bad about myself....and i apologize to him and accept on continuing. He also tells me he was inactive as he was busy with con, internet going down and net cuttin off.

After constant events of him disappearing in periods of up to a week to 2-3 commissions the series is going through slowly and he asked for additional pictures and constant changes.

After many weeks (it took 15 weeks or so to complete 7 pic series) the commissions where done but i asked for a large sum of money as each picture was done in my painty style and had 5-10 chars in each one....but stupidly i made a mistake and said in a note many weeks ago additional pics would be 20 dollars. So he paid me the money 150 dollars for 7 pictures, 10 of that being a gift badge and gift painting. I also made him a gift full body badge as a way to say sorry for trying to suck money out of him.

Let me just say, this client was the most difficult one I ever had, and im glad the commissions are finally done. But his intentions are good and he normally pays well (background from peeps tells me he is a pharmacist and gets good pay)


Goodluck with what ever happens.
( 13 comments — Leave a comment )

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