August 6th, 2018

Client Beware - Wi-Fi The Sergal

WHO: Wi-Fi The Sergal


WHERE: On Furry Amino, their profile: http://aminoapps.com/p/1e02sa


WHAT: Filed a false chargeback on a digital art order.


WHEN: 4th of August, 2018


EXPLAIN: I was browsing through Furry Amino on my phone and saw Wi-Fi posted a blog entry about looking for commissions. Since I had nothing to do, I posted a comment along with examples, a link to my prices and to my reviews. Since they wanted a badge, we found a compromise, he wanted to order a YCH from me instead, conversation was moved to private messages on the same plattform. Proof of commission ad: https://sta.sh/0u65u1xmtul


We talked more on what they wanted, after I was given enough instructions, I started working on their order immediately. When I was done, I showed them my sketches which were promptly approved. I gave him my payment instructions and payment went through, after this, I continued working until I was finished with the flat colors. Proof of conversation: https://sta.sh/21h8etmftqsh?edit=1


After then, I noticed I got a chargeback filed against me, an unauthorized payment claim. I, of course confronted the client (can bee seen in proof above) about it, I got told it was their mother who did this. I immediately stopped working on the pieces all together and blacklisted and blocked the client. Proof of chargeback: https://sta.sh/0jzd63mq1k9


Collapse )