September 22nd, 2015

beastcub beast fursuit

Advice: half of a trade lost in the mail

I did some trades in July, custom made tails for anime goods.

Of the 5 trades shipping has gone arry in both ways.

One person's anime item has not come yet, I still have their tail as I am wating for their half to arrive, they are within the USA.

In the other case their part of the trade arrived and I mailed thier tail, it still has not arrived, this tail was heading from the USA to Germany.

And no, I do not having tracking for the lost tail, like a ditz I seem to have lost that ONE reciept out of the huge pile I do have.

So. um. How do I proceed? To start I was going to give both items a bit more time to arrive, like 1 more month.
With the tail that seems lost I assume I either need to get claim money and pay them for the anime item, or make another tail.
But what about the other? Do I offer to sell them the tail?
Beetle Giggle

(no subject)

WHERE: Facebook Apocalypse ReFurred page and via messages

WHAT: A pair of resin/ polymorph pastic clawed hand paws and feet paws with promise of quick turn around by April 4th.

March 18th 2015. – Commission placed.
March 22nd – Fur I supplied arrived at maker’s address.
March 24th – Commission paid for in full.
April 3rd – Photo of hand paws WIP received,
April 4th – Original deadline.
April 16th – Photo received of feet paws in ductape wrap, ready for furring.
( Several different life problems occurred for the artist, such as pet passing, theft etc. throughout the months. I can try to give specific dates for these if required)
6th September – After no updates, I ask again for one or for a partial refund and what’s been made to be sent to me so I can complete myself or resell.
7th September – Refunded and items sent to me
11th September – Items recieved

Back in March, I was preparing for a convention on April 4th  when I found that my fursuit feet and paws where in very rough condition from general use. I asked about on the UK Furry Facebook groups for a maker or someone seller paws and a maker came forward. I looked at their stuff and while they weren’t high end makers, their paws looked fine and they offered to complete it within the admittedly tight deadline.
I already had some fur left over from when I tried to make the fursuit and we agreed for a lower price ( £80) if I sent this fur over. A day before the deadline ( April 4th ) I received a phone photo of the hand paws. They looked a little rough, but I assumed it was just the camera quality. I later received a photo of ductape covered feet paws. They looks a little odd and I asked if the tape was pulling the toes apart, giving them a wider look. She assured me they were fine so I continued with the commission a little apprehensive.
Then a myriad of personal and family problems for the maker reared up, from a pet passing away, to a parent being very ill and then robbery. There were also problems with the dye not adhering to the resin claws that I’d asked for.  She said she would contact the maker and complain.
Every so often, I’d ask for updates and get told that there was a problem and she couldn’t send photos.
After the April 4th deadline, I’d hoped that the paws would be ready for Confuzzled in May. No such luck, I ended up going suitless which was kinda sad.
7 months later, I was promised an update within 2 weeks. No update came and I was fed up. I asked for a partial refund ( as some of the commission was complete) and for what was made to be sent to me. She agreed and the £5 refund along with the unattached claws and paws where sent to me.
The paws arrived quickly but in very poor condition, which I’ll detail in sections;
Feet Paws – They are way too wide and off model, looking more like duck feet. There is glue blobs, holes between the fur and the sole, but the worse thing is the smell. They stink badly of dog so much that it’s as if the animal has sat on the foam or fur. I reported this to the maker ( as some of my family suffer from allergies), she explained that the fur and foam was kept away from the animals and the only way they’d smell is if she’d passed it on from petting the animals. However, there is white and brown animal fur on the paws as well as general fluff.
This hair cannot be from when I supplied the fur as we have no pets.
Hand Paws – very roughly made, though they are incomplete, they too are smelly. They also fit ill.
Claws– These are not polymorph plastic, but instead hand sculpted Fimo clay and have finger prints and dirt in the clay. I googled the plastic, which appears to be a shiney, usually white product similar to glue gun glue.
In the end, I am very disappointed. I don’t think I can even sell these items without thorough repair and cleaning. She seems to be a young maker and as such, isn’t very professional yet.

Edit: Update 2/10/2015

I contacted the maker a couple of days ago about the animal fur with pictures. I asked her again if the animal had been in contact with the paws and she said the fur ( which is clearly animal with colouring and tapering... plus, y know, the stink!) was faux fur from another suit she was making.