August 30th, 2014

  • dizdzi

(no subject)

Need a bit of advice on a transaction.
Collapse )

TLDR;

- Got commissioned for an item. Got $100 payment down on a $300 commission

- Finished item, and due to an unrelated circumstance, got the same amount the commissioner owes me ($200) from the commissioner.

- Over a month goes by before the commissioner decides they want that amount back, and now no longer wants the finished item. They're threatening to take me to court if I don't give them money instead. They still refuse to pick up the item, which I currently have in my possession.

Nothing is wrong with the item, they just want the money back instead, despite the item being finished. It's like going to your job, working for an entire week, then your boss tells you "Nah I want to use the money on something else, so I'm not paying you for all that work and time you did."

yay! c:

Advice regarding payment plans?

Hello!

I've recently come into a bit of a problem regarding my allowing payment plans to pay for fursuit parts. I've currently got about 3 commissions in the WIP stage and one completed commission that are on a payment plan and I was to receive quite a bit in total for the payments this week. Well, something suddenly came up with every single commissioner and I haven't been paid at all. Some of these commissions are going on week two and three of being unpaid/updated with a payment.

I don't want to stop accepting payment plans at all because I know they're incredibly helpful for people, and I don't want a few bad apples to ruin this. And I know that other people have problems and I don't want to seem insensitive, but I have bills as well and it's kind of hard to count on such a large payment after a ton of hard work and then have every customer just be so nonchalant and just "lol I'll get it to you sometime next week I think".

I suppose my question is what do I do in this situation? I don't know what to add to my TOS in terms of how soon something should be paid off or what to do if someone is unable to pay for a while. I don't really know how to handle this at all.