August 24th, 2014

Creeper Face

Advice; Paypal Invoice TOS

Hey, guys! Got a question and hopefully this one will be super short 'n stuff.

So, in light of all the chargeback drama having recently finished on Deviantart, I've decided I want to include a small disclaimer of sorts when I send out an invoice. There's a little box of Terms and Conditions in the Paypal invoice template maker. Problem I'm running into is, how do I make it so that I can protect my backside when someone orders digital goods from me? Like how online games offer special currency that you pay RL money for. I've asked a couple of friends and some seem to think that saying, "By accepting this invoice you agree to acknowledge that the goods you are receiving are digital in nature. Unless an extra fee is paid, you will not receive physical goods," is enough to do so.

But I don't know if it's either a fruitless endeavor or something that I should try to implement. If so, how should I word such a phrase so people understand that they're getting digital goods from me and that they can't issue a chargeback/ask for a refund as per my TOS/disclaimer when they have received the digital goods?
  • dasakiv

Beware: Calolily


I've been putting this off for a long time, far too long. But then, I've heard some horror stories of people that posted about popular artists and it kind of put me off until today..

WHO: Calolily

WHERE: Disabled since the start of April.

WHAT: $125 two-piece traditional set of a new character, pin-up + reference sheet.

WHEN: November-26-2011 to current.

PROOF: Image 1: proof of payment.
Image 2: the completed first piece, the same quality of work was expected of the second.
Image 3: the note I sent the 8th.
Image 4a/4b: the sheet posted to her scraps that night, original version. the edited version of the sheet to add his horns after I noted her back.
Image 5: the conversation that followed the image.
Image 6: the January note.
Image 7: the short conversation on the 4th of February.
Image 8: my note later than month.
Image 9: my final note that she never even read.
Image 10: the emails today that convinced me to finally post this.

EXPLAIN: November-26-2011, the initial contact took place via video stream with skype voice chat, we worked out the details and payment was sent, she completed the first half that night in the stream. (images 1-2)

Time passed and I waited with waning patience for the second half, while watching her taking and posting many more commissions, and even opening a rather large collab auction on furbuy, before I finally contacted her again for it.

September-8/9-2013, I sent the first note, she neglected to reply to the note at all, instead posting a hastily done and off-model digital sheet to her scraps, with nothing in the way of description. I noted her again to express my displeasure with the image and things got slightly unpleasant but were ultimately resolved with her set to do the sheet in traditional as originally agreed upon and have it finished by the end of the week.... She also found the time to edit the sheet during the conversation, though I saved the original. (Images 3-5)

January-22-2014, I sent another note inquiring as to the status, read but not replied to. (Image 6)

February-4-2014, I sent yet another note, she told me that the piece was completed but that she wouldn't be posting it on FA, she didn't offer me a digital copy in another method, and I neglected to ask for proof that it was done which I now realize I should have done. (Image 7)

February-20-2014, after not hearing anything about it having been shipped, and not recieving anything in the mail for just over two weeks, I sent her another note. It was read, but not replied to. (Image 8)

April-4-2014, I sent yet another note asking about it, and this time mentioning that I might have to post on this journal, she didn't even read it. Two days later, her page was disabled and she had vanished off the internet. (image 9)

August-24-2014, today. I decided to try one final try, and dug out her email to contact her directly. I didn't expect much, but to my surprise she responded.. In a less than polite manner. While I replied to her email despite her threat that it would be treated as harassment, I do not hold my breath for any sort of reply. (image 10)

Edit, 8-26-14: It would appear that between writing this the 24th and it being approved today, she took the time to completely wipe her entire FA account in addition to disabling it, leaving one of my images a dead link.