October 6th, 2013

  • corghi

Beware: Kit on Deviantart [RESOLVED]

REAL FINAL EDIT (12/09/2013): I've been refunded. That's all I wanted. Thanks everyone.

FINAL
EDIT (10/27/2013):
It is safe to say that Kit has scammed me, she wont open my notes. She wrote a journal about leaving deviantART without refunding me or talking to me about it, also leaving her other commissioners in the dark. Please do not commission this artist, she is rude, condescending, and has no intention of ever giving you your art or money.


EDIT (10/14/2013): Still no update or word from Kit, needing advice on what I should do?

EDIT (10/11/2013 10PM PST): Kit did not refund me the day I received those notes as she said (October 6 2013). She said she started the commission (http://i.imgur.com/48jewpc.png) she was also being rude, yet again, with the "don't you fret" I may be being a bit sensitive, but still. That note was the first time ever hearing that she started my commission. At this point in time I have not seen the actual "sketch". I replied to the note saying that I never saw it and she said it was not her fault she didn't show each individual customer (http://i.imgur.com/cbZDQ5w.png). So I have no art, and no money at this point in time.

I have done business with Kit countless times, everything went smoothly except this recent time where I had commissioned her for adoptables.

WHO: http://kit.deviantart.com/

WHERE: Deviantart

WHAT: $8 Custom adoptables

WHEN: I commissioned her October 20th, 2012, and asked for a refund April 12, 2013

PROOF:
First contact note: http://i.imgur.com/zcadNsz.png
Paypal Payment: http://i.imgur.com/RNb5ALe.png
My saying I had no time for streams but she could continue on anyway: http://i.imgur.com/3N37wfC.png
A note in Dec saying she'll start it soon http://i.imgur.com/LKIekVq.png
I sent a note in Feb asking for an update http://i.imgur.com/fckJB0g.png
Excuses: http://i.imgur.com/IekC90f.png
Asking for a refund/more excuses: http://i.imgur.com/saVbAZ1.png
Unread note http://i.imgur.com/NT2w8M6.png
September update: http://i.imgur.com/e4QTHZN.png
Her reply in Sept: http://i.imgur.com/CRKGktY.png
Oct 2013 update: http://i.imgur.com/24ir04d.png
Her replies: http://i.imgur.com/uvenQ6m.png, http://i.imgur.com/jSnmWTo.png, (http://i.imgur.com/Zq971g6.png) <-- Unlinked img in the explain

EXPLAIN: Last October I commissioned Kit for custom adoptables. She noted me asking if I wanted her to make a few and then pick from them (http://i.imgur.com/zcadNsz.png), it all equaled up to be $8 which I paid the next day (http://i.imgur.com/RNb5ALe.png). The notes were a bit informal since we were good acquaintances. At first she offered to set up a stream and do them, but I continually couldn't make it whether it be with school or just being busy, I felt bad, but told her to do them anyways.

She was extremely nice and I couldn't wait (http://i.imgur.com/3N37wfC.png). Fast forward to December with no updates prior other than payment, she notes me saying she'll be getting to them next (http://i.imgur.com/LKIekVq.png). I honestly was ridiculously patient, I didn't mind. I am not the kind of person to pester other people about owed art so I didn't bug her, however, February rolls around with no updates so I note her (http://i.imgur.com/fckJB0g.png), poking her for a little update. I didn't expect the art to be done but just a little reassurance that she didn't forget would be nice.

She replies, saying her USBs broke etc, I said I understood. http://i.imgur.com/IekC90f.png

So... now it's April with absolutely no updates from the last note I received. At this point in time I was saving up to move. I had asked her for a refund (http://i.imgur.com/saVbAZ1.png) and she replies saying her car was broken and she needed to move soon, and that her USBs were still broken. She said it would be easier if I just waited for the art. She also kind of made me feel bad for not keeping up with her journal updates. This struck me as a bit odd, but oh well. I felt a bit biffed at this point, because either option didn't seem likely, especially waiting for the art. I replied saying I was saving up to move and needed every dime I could get, she did not read this note however (http://i.imgur.com/NT2w8M6.png)

It's now September with no updates or any reply/regard to the last note I sent to her. I note her again, asking for my refund (http://i.imgur.com/e4QTHZN.png) in which she replies saying she already sent it? Which she didn't. I completely honestly didn't understand this note at all, but I understood she was making adopts and was going to make a nice chunk of money, and would refund me (http://i.imgur.com/CRKGktY.png) the other stuff, I really do not know. I replied with my paypal address and waited.

It's now one month later and no adoptables have been made, so I note her asking again (http://i.imgur.com/24ir04d.png). This part just, rubs me the wrong way. She replies in three notes, snarkily, saying she cannot afford it but will send me $1-2 every week, since it's bugging me "so" much, just so the annoying incessant notes stop (http://i.imgur.com/uvenQ6m.png). Honestly, I 'bugged' her every two-three months, this part just made me incredibly angry.

The second note, she's guilting me saying OTHER people are being more patient than I am, and that she is thankful for it. She is also making me feel bad for asking for my $8 back, making it sound like it's more trouble to give it to me (http://i.imgur.com/jSnmWTo.png). Also that real life is much more important, but since I could REALLY use the money she would be "going out of her way" to give it to me so I stop complaining. She also says she did the art, which she DIDN'T, and that I "changed my mind". I changed my mind, yes, six months later because there were no updates other than "I'll get to its".

Nowhere was I rude in my notes asking for updates or refunds. She went out of her way to be condescending to me, making me feel like I was burdening her with my request. Comparing me to her "other patient customers" and that my money must be really "troubling" me.

This was completely uncalled for, I honestly didn't mind waiting, but the rudeness that followed was just too much to bite my tongue on. She seemed nice, and I enjoyed her art, but this left a terribly bad taste in my mouth.

Advice needed on odd situation

I'm not looking for this to be a beware, but I do need advice. I apologize if I make mistakes here. First time posting.

In May I sent a friend money of $70 to help them as they were in a financial situation. They asked if I wanted a writing piece (as that is what they offered at the time for commissions) in return and my first prompt was to say no but after consideration, decided to take them up on the offer. We both agreed they would do work for the money and they placed me on an explicitly stated "commissions -- paid" list.

Fast forward a few months later, I inquire about changing the prompt as they had not started yet and they agreed to do so and marked the changes as such on their list. In August I asked about any updates as I had noticed their list had not changed since May and was given a rather (in my opinion) snarky response that commented on my business practices and gave me no answer. This was the beginning of our falling out.

I had not spoken to them for a few days after that and when checking for updates noticed I had been removed from the list (I unfortunately don't have screen of the list with me being on it because I did not think I would need to take one). They ignored the first email I sent to them about completion or a refund and when I send a second email (this month), they told me they would not refund me as I had not followed their ToS by giving them the information first before sending the money, despite them offering to do the commission and making absolutely no mention of the ToS.

I'm in a terrible bind on what I can do legally. The money was, at first a gift, but turned into a commission that was acknowledged by both parties and them not delivering on the agreed upon work is what I am bothered by.

Artist - Sharpe19 UPDATE 2

WHO: Sharpe19

WHERE: http://www.furaffinity.net/user/sharpe19/

WHAT:
Refurbishment of fursuit head, with new body suit and paws.

It started off as me purchasing a pre-existing fursuit from her, but due to personal commitments the payments became slightly delayed.
She then proposed to refurbish Duke, who was actually made by her friend, saying she had the materials to make him into a fullsuit.
I explained the head had issues (ears falling off, eyes popping out, teeth fallen out) and asked if she could refurbish him as well. This was agreed on October 23rd 2012.
https://dl.dropboxusercontent.com/u/36768527/Duke1.png

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  • rimpala

Advice on Second Life Commissions

Anyone on here do any Second Life related commissions and have policies in their TOS/Commission info that work for them? I ask because last year I took on a commission that hasn't gone well at all and I'm having to compensate for my failure with the client currently. I didn't realize I've bitten off more then I could chew until it was too late in the commission, taking it on just ended up being a terrible mistake that I'm now desperately trying to fix.

It seems like it is a whole new can of worms regular digital artwork because it adds 3d modeling and programming, and builds can become more complex then you realize when the client wants their construction to have all the bells and whistles, and I'm not always sure they can provide them. It would compare to fursuiting, if someone asked for a suit with a list of animatronic features.