June 29th, 2012

Ninja cat! He sneaks into your house!

Help! Paypal chargebacks!

Hey guys!
This is just me asking for some advice on something.

Tonight, I was issued two chargebacks (as of right now) from one of my commissioners. I've already e-mailed her, asking what's up. Her Paypal was hacked back in April, and her bank chose to ignore her list of false charges, and issued chargebacks for ALL of the things. She told me things should be straightened out in a couple days.

My question is, what should I do about it on my end?

The only options Paypal gives me on the "Resolve Chargeback" page are:
"Provide Shipping Information."
"I can provide evidence other than proof of shipment."
"I can provide proof that I refunded the payment for this transaction."
"I will accept liability for this transaction."

I have 10 days to put in my response... but... I'm not sure which option I should choose, if any. I'd like to copypaste the email she sent me, explaining her situation, and let Paypal review it, but I don't see anywhere that I can do that.

Do I even need to do anything? If she gets things straightened out in a couple days, will that fix it?

Fortunately, it didn't take anything out of my bank yet, and my Paypal account just has a negative balance. But I'd like to.... not have a negative balance. XD
glee

Beware: Paint

Who: Paint - http://www.furaffinity.net/user/paint/

Where: Furaffinity

What: Commissioned Miss Paint to do a non adult piece of my character and my friends.


When & Explanation: Commission was excepted by the artist on Nov 20th, 2011 she noted me the price would be 68.00 in all and to expect work to be finished by mid December to early January. I then sent the artist the amount requested by PayPal that day. After December and January passed I waited two more months and the first note on April 6, 2011 asking for an update, no reply was received, I again sent a note on April 16 and still no reply. On April 30th the artist made a journal saying she was going to start refunding all commissions, on May 6th artist uses excuse of surcharges from 3 citations has pushed back refunds. On Jun 29th I gave the artist a deadline to refund the commission and the next day she finally responds saying she would refund then proceeds to lecture me.

Proof:
1st commission request -
http://img217.imageshack.us/img217/9357/1stcommissionrequest.jpg

Excepted and rough time frame for completion-
http://imageshack.us/photo/my-images/827/paintexceptingcommissio.jpg/

Paypal payment sent-
http://imageshack.us/photo/my-images/846/paypalproof.jpg/

1st request for update on the 6th second request made was a repeated 16th
http://img407.imageshack.us/img407/4201/requestforupdate.jpg

Artist announces refunds to commissioners-
http://www.furaffinity.net/journal/3414947/

Surcharge excuse
http://www.furaffinity.net/journal/3442702/

Deadline given for refund-
http://img215.imageshack.us/img215/1931/refundcommission.jpg

Artist reply-
http://img818.imageshack.us/img818/5097/artistreply.jpg

Edit: artist issued full refund on jun. 30th

I need some advice. Refund or wait?

Hello there, I've been a lurker of Artist Beware for quite awhile to help me warn about who to do business and such. Now I'm looking for a little bit of advice from the community. This is my first time posting on here so bare with me.

On March 5,  I've commissioned a certain artist (not saying names yet until if I should make an A_B on them) for a $30 colored sketch. I sent them the payment on the same day we talked about it. I knew it was going to be awhile since other people had slots and such, but then the artist decided to take on more slots of different projects like icons, sketches, pictures, etc. So this started to concern me a bit, so I noted them about it and got the usual message "I'm working on it, just busy" then another month later I noted them again with no response to it whatsoever until I had to leave a comment about my commission in another journal of them taking commissions again, same response as before. So I started to look at previous journals and found out there's a huge list of people the person still owes art from.

So I've been wondering about it for awhile and don't know what to do. Should I just wait on it and hope the person does it or just ask for a refund?
rose

Help with correspondence and licensing an image for use on the web

Hello. I've just gotten an email from someone interested in using an image of mine on their website and I'm not sure how to proceed from here.

The image in question: http://shaydethelemur.deviantart.com/art/Tribal-bunny-67417627

The email I received is worded as follows:
"Hello ShaydetheLemur,

I've been looking around for a good picture for my website and I came across your tribal bunny. I'd be interested to use this pic for my website. Would this be ok with you?"

My reply thus far is this:
"Before I agree to license the image, I need to know where it would be displayed and what it would be used for. I would appreciate it greatly if you were to forward along the website address so I can take a look at it.

Thank you for your interest in my work, I look forward to speaking with you further."

Now, two things. The first is a slight paranoia that, in not having a URL for this person's website, I can't properly track if they end up swiping the image and using it regardless of my consent to do so. (This is making me debate a) removing the image from my deviantArt gallery entirely or b) heavily watermarking the image after saving a copy to my computer.) The other is that I cannot for the life of me think of how to word a response indicating that I won't let the image be used without being compensated for it.

Any advice would be greatly appreciated. Thanks!

Beware Aaron Amethyst

WHO: Sexonfireiscool on FurAffinity

WHERE: 
http://www.furaffinity.net/user/sexonfireiscool/

WHAT: It was an auction he had told me I won and then immediately rescinded it because "Someone outbid me" after he said it was closed.

WHEN: The auction started about four days ago. His shit started two days ago.

PROOF: http://www.furaffinity.net/journal/3599681/ <- The journal 

http://i.imgur.com/set1W.png <- his posts on my page.

EXPLAIN:  Ok, so Aaron decides to put up an auction for a piece of art starting at 25 cents. I decided it would be nice to just get the auction going by giving the minimum bid. Two days passed and no one outbid me. I get a shout on my FA page saying that I won the commission and that he'd give me his Paypal. He then decides to post a depressing journal saying everyone is cheap and that I won the auction. This however caused more people to bid. He turned face and told me that I didn't win and that I had been outbid AFTER posting to the journal AND my page that I had won. Needless to say, I wasn't pleased. After I called him out on this on the journal he posted, he hides my comments.